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Currys and Brexit

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    #242
    nc6000
    Registered Users Posts: 3,221 ✭✭✭nc6000


    Out of curiosity I went and checked if the printer I ordered online in early January and was eventually refunded was available to collect in any of their stores. Surprisingly it was so I reserved one for collection over the weekend. Before heading over I thought I'd try and ring them but of course it's not easy getting through to anyone there and I ended up getting to a message directing me to the website or to visit a store before being cutoff.

    So I drove over to collect (not having high hopes) and gave my reservation number at the pay point - the girl is clicking away on the PC and eventually tells me it's not in stock. Apparently the website is out of sync with the stock system, not her fault.

    I can't think of any other retailers I've used previously where you can order or reserve items which are not actually in stock. :confused:

    Anyway, the place was crammed with people so business must be good and I doubt they care about a few unhappy customers.


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    #243
    moonboy52
    Registered Users Posts: 2,186 ✭✭✭moonboy52


    For anyone wondering what to spend their €30 voucher code on.

    I went for Chromecast with Google TV (€39.99 + shipping with code)

    Fingers crossed there are no issues, but i believe they have been ironed out?

    https://www.currys.ie/ieen/tv-and-home-entertainment/digital-and-smart-tv/set-top-boxes/chromecast-with-google-tv-snow-10216159-pdt.html


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    #244
    tiegan
    Registered Users Posts: 472 ✭✭tiegan


    moonboy52 wrote: »
    For anyone wondering what to spend their €30 voucher code on.

    I went for Chromecast with Google TV (€39.99 + shipping with code)

    Fingers crossed there are no issues, but i believe they have been ironed out?

    https://www.currys.ie/ieen/tv-and-home-entertainment/digital-and-smart-tv/set-top-boxes/chromecast-with-google-tv-snow-10216159-pdt.html

    I might just do this - was looking for options to use with my voucher. Was looking at getting a powerbank.
    Thanks for the idea!


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    #245
    FileNotFound
    Registered Users Posts: 2,004 ✭✭✭FileNotFound


    moonboy52 wrote: »
    For anyone wondering what to spend their €30 voucher code on.

    I went for Chromecast with Google TV (€39.99 + shipping with code)

    Fingers crossed there are no issues, but i believe they have been ironed out?

    https://www.currys.ie/ieen/tv-and-home-entertainment/digital-and-smart-tv/set-top-boxes/chromecast-with-google-tv-snow-10216159-pdt.html

    Good call - have them myself, decent devices, sideloading pretty straight forward and can map the remote buttons.


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    #246
    moonboy52
    Registered Users Posts: 2,186 ✭✭✭moonboy52


    The Chromecast with Google TV, arrived today. No issues at all.


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    #247
    padyjoe
    Registered Users Posts: 1,190 ✭✭✭padyjoe


    I've chanced the reorder. The item arrived in 6 days of ordering, with the voucher applied.
    A form was needed to fill in to get the thing at a price of 1st order. It was approved after the delivery. The price difference has already been sent back to my card.
    I can't fault them this time.


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    #248
    Redkite200
    Registered Users Posts: 88 ✭✭Redkite200


    Hi, so if I order an appliance like a cooker online from their Irish site, even if it says 'fast delivery' there is likely to be a significant delay?


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    #249
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 14,831 Mod ✭✭✭✭whiterebel


    I ordered an iPad from them as it was much cheaper than anywhere here. Shipped on Thursday, delivered to Cork on Monday via DPD.


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    #250
    FileNotFound
    Registered Users Posts: 2,004 ✭✭✭FileNotFound


    Redkite200 wrote: »
    Hi, so if I order an appliance like a cooker online from their Irish site, even if it says 'fast delivery' there is likely to be a significant delay?

    Seems that it has drastically improved as of late so you may be ok.


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    #251
    Phantasos
    Registered Users Posts: 357 ✭✭Phantasos


    Scratchly wrote: »
    There should be a sticky in the forum to warn people from buying from this crowd.

    Just got an email about finally getting a refund on a defective item that was returned on 3rd December.

    Can I ask how you finally got an answer? I'm going towards two months waiting for a resolution to a faulty product I sent back. Emails, Twitter exchanges, stating my consumer rights... nothing. Every time either [a] no reply or a reply saying "we'll update you".

    It's bordering on a scam at this point. The product is an important cooking kitchen appliance as well, it's not something frivolous. I asked them to refund me if they can't do the exchange, but they won't answer me.

    What are you meant to do when they keep fobbing a person off?


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    #252
    Dank Janniels
    Registered Users Posts: 641 ✭✭✭Dank Janniels


    Is there still a mad delay with peoples orders? Was planning on ordering afew things for the kitchen+ the house but after reading this thread il consider elsewhere.
    Are the physical stores open? I might venture in next week when restrictions lift


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    #253
    eisenberg1
    Registered Users Posts: 5,387 ✭✭✭eisenberg1


    Dank Janniels wrote: »
    Is there still a mad delay with peoples orders? Was planning on ordering afew things for the kitchen+ the house but after reading this thread il consider elsewhere.
    Are the physical stores open? I might venture in next week when restrictions lift

    I think they have improved..
    I ordered a chest freezer last month and had it within a week.


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