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09-01-2019, 07:39   #1
Conrad83
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Noisy Neighbours

Hi,

Just looking for a bit of advice on some noisy neighbours.

We have been renting an apartment since September in a very nice quiet development. Over the past few weeks new people seem to have moved in above us as we have noticed an awful lot of noise. Late at night and early in the morning. Their balcony is above our bedroom and they are often out there talking or shouting extremely loudly at all hours. I was awoken at 4.30am on Sunday morning with the noise even though I have started wearing earplugs. There also seems to be constant banging. It sounds like Riverdance are rehearsing up there! Last night was the final straw when they seemed to have a party and music was blaring all night, various trips to the balcony with numerous people out on the balcony all night.

Has anyone been in a similar situation? Can I complain to the mgmt company? I assume it's nothing to do with our landlord?

Thanks.
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09-01-2019, 09:32   #2
spaceHopper
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First knock on their door and let them know. They might not realise. Then if noting improves call the management company
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09-01-2019, 09:33   #3
oLoonatic
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First knock on their door and let them know. They might not realise. Then if noting improves call the management company
I'd also go with this, you may not like confrontation but it is the best approach. at least you know what you are dealing with then.
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09-01-2019, 17:09   #4
beoir
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**** one. Apartment living is a dose!

Definitely try the neighbourly approach first.

The management company only has so much in terms of power to address noise issues, but they will likely contact the landlord/letting agent for the house above and should send a formal letter.

Your best bet is to start keeping a log of the problems, notify the managing agency on every occurrance. the email records will suffice if (god forbid) you need to go to the RTB.

Ultimately the landlords above have to deal with noise complaints as this is a breach of the tenancy. If the lads upstairs continue to breach the tenancy (and your right to your quiet enjoyment of your home) then their tenancy can be terminated.

The best time to act is straight away if you get nothing back from below and this issue doesnt get sorted by the weekend. Get in touch with the landlords via the agents to inform them of the problems - landlords dont need to give a reason for termination prior to 6 months, just 28 days notice... and if the tenants are breaching the tenancy... then they havent a leg to stand on (if the landlord upstairs cares enough)

A breach notice from the landlords is usually the best way forward as with the current housing crisis, nobody wants to lose their home.
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09-01-2019, 17:21   #5
Conrad83
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Thanks for the replies.

I don't even know the number of their apartment to call up to them. We are ground floor and they are above us. The alternative I guess is to pop out to our balcony when they are out there and ask them to keep it down (politely).

It is so frustrating and I don't see how they couldn't realise how loud they are being. They were out sweeping their balcony at 9am last Sunday morning ffs. We said we would give them the benefit of the doubt for the first couple of weeks with it being Christmas etc and we thought the loud banging could be putting new furniture together with moving in. They are constantly out on their balcony at all hours of the day and night I don't know if they ever sleep!!

We are fed up now though and would like it nipped in the bud whatever way that may be.
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09-01-2019, 19:22   #6
Caranica
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Technically you should go through your landlord, the management agency are not bound to assist tenants but many will.

The agency will have maps of the development which should help to identify the unit. I'd be inclined to disagree with the answers that say to knock on the door - if they're the type of people who don't care about disrupting neighbours they're the type of person who may decide to make it personal. The management agent can use vague terms like "units in the development" rather than identify your specific unit.
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09-01-2019, 19:48   #7
Spanish Eyes
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I sympathise with you.

But you surely cannot be the ONLY residents disturbed by this noise?

Ask around and see if other neighbours are bothered, and if so, approach together.
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09-01-2019, 20:02   #8
Shop40
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Hi Op,
I have been in a similar situation, dog left out on the balcony barking at night, parties etc. My partner knocked on their door one afternoon and very politely explained the situation. Neighbour got defensive and patronising with him. Things improved for a few weeks and then the noise started again. Like yourself, we couldn’t cope with the lack of sleep. Got in touch with the neighbour’s letting agency. They told us to keep a record of noise - times and exact details- over a two week period. Did this and passed on to agency, who then gave neighbour a call.
Now I would say things are better but not as much as I’d like. We moved into the smaller bedroom which is quieter, not ideal.
One thing I would say is that some posters are advising you to confront the neighbour yourself. From my experience I would advise you not to. Chances are if they are that inconsiderate, they might very well be insulting/ aggressive or difficult. You don’t want to be dealing with that. My partner was overly polite with our neighbour and she still reacted aggressively. To this day she gives us dirty looks!
Go through agency/management company, and have details of dates and times ready for when you make the call.
Good luck!!
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09-01-2019, 20:17   #9
Conrad83
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Hi Op,
I have been in a similar situation, dog left out on the balcony barking at night, parties etc. My partner knocked on their door one afternoon and very politely explained the situation. Neighbour got defensive and patronising with him. Things improved for a few weeks and then the noise started again. Like yourself, we couldn’t cope with the lack of sleep. Got in touch with the neighbour’s letting agency. They told us to keep a record of noise - times and exact details- over a two week period. Did this and passed on to agency, who then gave neighbour a call.
Now I would say things are better but not as much as I’d like. We moved into the smaller bedroom which is quieter, not ideal.
One thing I would say is that some posters are advising you to confront the neighbour yourself. From my experience I would advise you not to. Chances are if they are that inconsiderate, they might very well be insulting/ aggressive or difficult. You don’t want to be dealing with that. My partner was overly polite with our neighbour and she still reacted aggressively. To this day she gives us dirty looks!
Go through agency/management company, and have details of dates and times ready for when you make the call.
Good luck!!
This is what I'm afraid of. Confronting them could go either way and make our lives worse! I think I am leaning towards an email to the management company. I already have some times and incidents logged.

Our landlord told us previously that the mgmt company are excellent and 'Don't take any ****' so hopefully they will deal with it asap. It is a very quiet development with a lot of young families and couples so I am sure we won't be the first ones to raise the issue. It is exceptionally bad for us as their balcony (which they seem to live on) is right over our bedroom. It is no doubt affecting others too.
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10-01-2019, 20:36   #10
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If they're using their balcony a lot during winter then the warmer evenings in summer are going to get even worse. I wouldn't confront them via your own balcony, especially not as they may have drink taken and they could overreact and then you have a war on your hands. Approach them at their door early evening on a weekday. The layout of the floor above you is likely the same as your own floor so it shouldnt be too difficult to figure out their front door.

Also while standing at their door use the opportunity to take note if they have wooden floors or carpet. If its wooden then that would explain why you feel its like Riverdance above you. Many Mgmt Co rules forbid the use of wooden floors in apartments but some people ignore it and install them to the detriment of their neighbours.
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11-01-2019, 13:27   #11
Mad_maxx
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Quote:
Originally Posted by Shop40 View Post
Hi Op,
I have been in a similar situation, dog left out on the balcony barking at night, parties etc. My partner knocked on their door one afternoon and very politely explained the situation. Neighbour got defensive and patronising with him. Things improved for a few weeks and then the noise started again. Like yourself, we couldn’t cope with the lack of sleep. Got in touch with the neighbour’s letting agency. They told us to keep a record of noise - times and exact details- over a two week period. Did this and passed on to agency, who then gave neighbour a call.
Now I would say things are better but not as much as I’d like. We moved into the smaller bedroom which is quieter, not ideal.
One thing I would say is that some posters are advising you to confront the neighbour yourself. From my experience I would advise you not to. Chances are if they are that inconsiderate, they might very well be insulting/ aggressive or difficult. You don’t want to be dealing with that. My partner was overly polite with our neighbour and she still reacted aggressively. To this day she gives us dirty looks!
Go through agency/management company, and have details of dates and times ready for when you make the call.
Good luck!!
The kind of people who are inconsiderate enough in the first place to impose their noise racket upon others are never going to be reasonable when confronted, in fact, being nice and polite only emboldens them, you have two choices, go the route of officialdom and be prepared to wait or take them head on in a firm manner

Your usually dealing people who have an equal balance of arrogance and boorishness so being polite is a complete waste of time
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11-01-2019, 13:32   #12
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Originally Posted by Mad_maxx View Post
The kind of people who are inconsiderate enough in the first place to impose their noise racket upon others are never going to be reasonable when confronted, in fact, being nice and polite only emboldens them, you have two choices, go the route of officialdom and be prepared to wait or take them head on in a firm manner

Your usually dealing people who have an equal balance of arrogance and boorishness so being polite is a complete waste of time

agree in theory but some simply go on the defensive. same result
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11-01-2019, 13:38   #13
Muahahaha
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Originally Posted by Mad_maxx View Post
The kind of people who are inconsiderate enough in the first place to impose their noise racket upon others are never going to be reasonable when confronted, in fact, being nice and polite only emboldens them, you have two choices, go the route of officialdom and be prepared to wait or take them head on in a firm manner
I wouldnt agree. Yeah some people can be d1cks but it can equally be the case that they just dont realise the noise they are making, some people just are not self aware but it doesnt mean they are inconsiderate.

I had a similar problem as the OP years back and when I told the neighbours about it they were both embarrassed and full of apology. They never made any noise after that and the problem was quickly solved when they realised their noise was carrying through the walls.

Noise problems in Irish apartments are all down to shoddy builds. Some people just dont realise how much noise can carry in them. But most people are reasonable and if they know they are causing hassle they will change their behaviour. There is no harm in trying before having to take the nuclear option of getting Mgmt Cos and landlords involved.
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11-01-2019, 13:48   #14
Conrad83
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Just to update you.

There has been more parties and literally roaring at all hours of the day and night on the balcony this week. I don't think these are the type of people that don't realise the noise they are making. It's not even the noise from inside the apartment anymore it's the balcony and the shouting, moving furniture banging doors etc. I don't see how someone that behaves this way (mid week) can be reasonable and apologetic when confronted. They literally don't seem to sleep at all! And neither do we at present, regardless of the earplugs we are now wearing.

I had enough yesterday and after more disturbed sleep I sent an email to the mgmt co. I gave a few examples and times of what has been going on. They were extremely apologetic and said they will be contacting the owner and tenants asap and will keep us updated. I think I will follow up with them in a week if I haven't heard back. Really hoping things quieten down. As one poster said if they are like this on the balcony in winter god knows what it will be like in summer.
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11-01-2019, 13:58   #15
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I remember a thread on boards ages back where there was a outdoor bootcamp session in a park opposite their house and the person was afraid to confront the instructor because they were very aggressive and shouty.

Boot camp instructor saw the thread on boards and was mortified and unreservedly apologetic. she simply hadn't realized her voice was carrying so much. she was also upset that someone though she was unapproachable.

Short of it is people are rarely sociopaths so first step should ALWAYS be bring it up with them directly. if that fails take other avenues but if you haven't said it to them and given them an opportunity to stop or change what they're doing then you pretty much have no leg to stand on when making a complaint about them.
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