When you forget to disembark

Noxegon wrote: »

Woman wakes up alone on 'cold, dark' Air Canada plane after flight lands

http://news.sky.com/story/woman-wakes-up-alone-on-cold-dark-air-canada-plane-after-flight-lands-11747747

I'd have gone back to sleep. I've 2 young kids, anything for a decent night's sleep.

This simply didn't happen as claimed. Someone needs extra cash.

Line up the cabin crew, the cleaners, the turn around mech and the catering loaders and quiz them all. The cabin crew have a direct responsibility on this one as it is their job to ensure that all the pax are safely off before they leave. The rest would have seen the woman as they passed through the cabin, even if she hid in the jacks, as the cleaners are supposed to clean the jacks and top up the toiletries. The turn around mech is supposed to check the cabin for anything that needs fixing (seats, bins,etc) and the catering crew would have seen her as they took the bar / food carts off. Still, something is ropey about this....I did find one old lady, in my time, waiting patiently in her seat for a liftoff. I was prepping the aircraft to be towed to a remote stand and was checking the cabin as part of my daily inspection. The cabin crew had left without her, as the wheelchair guy had not turned up and they assumed she had been lifted off. I had to call Ground Ops to get her taken off and her bag and wheelchair found, as they were gone into the baggage hall already. The old lady was apologising to everybody for causing a fuss. Ground Ops nearly shat themselves, as they were afraid she'd sue. In the end, we got her away safely. The cabin crew were bollocked from a height for that one.

Stovepipe wrote: »

Line up the cabin crew, the cleaners, the turn around mech and the catering loaders and quiz them all. The cabin crew have a direct responsibility on this one as it is their job to ensure that all the pax are safely off before they leave. The rest would have seen the woman as they passed through the cabin, even if she hid in the jacks, as the cleaners are supposed to clean the jacks and top up the toiletries. The turn around mech is supposed to check the cabin for anything that needs fixing (seats, bins,etc) and the catering crew would have seen her as they took the bar / food carts off. Still, something is ropey about this....I did find one old lady, in my time, waiting patiently in her seat for a liftoff. I was prepping the aircraft to be towed to a remote stand and was checking the cabin as part of my daily inspection. The cabin crew had left without her, as the wheelchair guy had not turned up and they assumed she had been lifted off. I had to call Ground Ops to get her taken off and her bag and wheelchair found, as they were gone into the baggage hall already. The old lady was apologising to everybody for causing a fuss. Ground Ops nearly shat themselves, as they were afraid she'd sue. In the end, we got her away safely. The cabin crew were bollocked from a height for that one.

I’d imagine there’s a bit more to that story then cabin crew forgetting they’d a lift off and exiting the aircraft with all due respect, OCS aren’t exactly at the top of their game at the moment and have directly been the result of a lot of miscommunications including one who brought a lady off the aircraft to the top of the bridge went for an “additional” wheelchair and didn’t come back, cabin crew rightly left the aircraft. The ground staff were then spoken to by the DAA when she was discovered alone even though frankly the duty of care had transferred to another organisation !

Jack1985 wrote: »

I’d imagine there’s a bit more to that story then cabin crew forgetting they’d a lift off and exiting the aircraft with all due respect, OCS aren’t exactly at the top of their game at the moment and have directly been the result of a lot of miscommunications including one who brought a lady off the aircraft to the top of the bridge went for an “additional” wheelchair and didn’t come back, cabin crew rightly left the aircraft. The ground staff were then spoken to by the DAA when she was discovered alone even though frankly the duty of care had transferred to another organisation !

I agree with you, especially about OCS, but at least a dozen people would have seen this old lady. My point is that "duty of care", as a concept, needs to be hammered home to a few people.

he broke his leg and was posted out to another unit. Sleeping on the way home way regarded as a fatal error as German night fighters used to follow the bombers home on intruder missions and attacked the bombers in the circuit, so gunners were expected to stay alert, all the way to touchdown.