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11-02-2019, 20:13   #1
Visconti
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Pay As You Go Bill (bord gais) SERIOUS WARNING

I had a rather unpleasant experience today. I got some very bad tenants out of one of my properties a few days back. I never checked the meters as the bills are all PAYG ... big mistake.
It seems bord Gais PAYG is actually not PAYG ! They allow tenants to build up a bill and the tenant can pay a little bit off.
I found this out the hard way as I put €25 on the card and when I put the card in it read zero. I then saw something about €90 arears on the screen.
On calling Bord Gais I found them to be arrogant and obnoxious.
My only option is to get the deliquent tenants to pay what they owe (not going to happen) or I can get a solicitors letter or provide Bord Gais with a copy of the deeds of my house (I kid you not)
It seems as landlord my name has been lost from the records and they have the previous owners details and the new tenants details but not mine.
I thought Pay as you go was just that and it was a form of safety. Well obviously not.
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11-02-2019, 20:14   #2
Eric Cartman
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thats not a delinquancy on the tenant (you can do that for 5 euro emergency credit max) , its the standing charge building up.
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11-02-2019, 20:25   #3
Visconti
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thats not a delinquancy on the tenant (you can do that for 5 euro emergency credit max) , its the standing charge building up.
Bord Gais say otherwise. How has the €100+ been amounted? They only moved out last week. Bord Gais tell me there are several ways the tenant can build up a debt. They wont discuss it with me as my name is not on the meter anymore.
I am the owner of the property and they will not accept LPT as a proof of ownership.
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12-02-2019, 09:53   #4
Eric Cartman
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Bord Gais say otherwise. How has the €100+ been amounted? They only moved out last week. Bord Gais tell me there are several ways the tenant can build up a debt. They wont discuss it with me as my name is not on the meter anymore.
I am the owner of the property and they will not accept LPT as a proof of ownership.
Was it students / HAP , possible they havent used it in months, please let me know how you can rack a 90 quid debt on a prepay meter, I have one in my current rental and ill test it
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12-02-2019, 10:08   #5
L1011
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It's almost certain they haven't been using the gas for months and it is just standing charge. It was a relatively mild winter until a few weeks ago
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12-02-2019, 11:09   #6
mrslancaster
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If you give them proof of ownership do they cancel the outstanding amount and follow up the tenants?
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12-02-2019, 11:11   #7
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what's a "Standing charge" ?

we have PAYG and the max we can go into arrears is €10
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12-02-2019, 11:12   #8
L1011
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what's a "Standing charge" ?

we have PAYG and the max we can go into arrears is €10
An amount is deducted every day whether gas is used or not, this continues beyond the arrears limit
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12-02-2019, 11:15   #9
RFOLEY1990
 
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An amount is deducted every day whether gas is used or not, this continues beyond the arrears level
any idea how much it is?

I had no idea of that
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12-02-2019, 11:27   #10
L1011
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Depends on your exact price plan. 27c/day on the standard Bord Gais plans.

Some prepay electricity suppliers have painfully high standing charges.
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12-02-2019, 12:57   #11
Visconti
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Ok its looking like a standing charge that they have racked up. In my decency I fitted a backup electric heating system in main areas for if the gas was out of credit. Was over €100. If I produce proof of ownership they will wipe the charge, im not sure about the €25 that the meter eat up. Live and learn I suppose.
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13-02-2019, 04:18   #12
pwurple
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Yes, my goodness and a cheap lesson it was. A delinquent tenant can rack up thousands on utilities if they are in their name.
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14-02-2019, 18:04   #13
TSQ
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Yes, my goodness and a cheap lesson it was. A delinquent tenant can rack up thousands on utilities if they are in their name.
surely you just take a reading and get a new account in your name or new tenant’s name with that reading. I had prepay power and even though it was prepay I still had to put it in my name in order to use the account
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