I had a rather unpleasant experience today. I got some very bad tenants out of one of my properties a few days back. I never checked the meters as the bills are all PAYG ... big mistake.
It seems bord Gais PAYG is actually not PAYG ! They allow tenants to build up a bill and the tenant can pay a little bit off.
I found this out the hard way as I put €25 on the card and when I put the card in it read zero. I then saw something about €90 arears on the screen.
On calling Bord Gais I found them to be arrogant and obnoxious.
My only option is to get the deliquent tenants to pay what they owe (not going to happen) or I can get a solicitors letter or provide Bord Gais with a copy of the deeds of my house (I kid you not)
It seems as landlord my name has been lost from the records and they have the previous owners details and the new tenants details but not mine.
I thought Pay as you go was just that and it was a form of safety. Well obviously not.