Hi all - looking for advice.
Myself and my partner live in an apartment and love everything about the place except for an issue with the neighbours. They are a family with three children. At night one of the kids kicks a ball against the internal wall over and over. There's regular screaming and squealing and, because they seem to keep weird hours, all of the noise begins around 8pm lasting until 2-3am.
When the ball-kicking happens we've started trying to knock (as politely as possible, not aggressively) to indicate to stop. We don't want to start a war but I suppose we were hoping common sense would occur for the ball-kicking to stop. To no avail.
It's a difficult situation because I'm sure the parents are driven mad with 3 kids in a two bed apartment during this pandemic but every evening our heads are also wrecked with this noise after both of us working all day too.
What would you do?
It's not a case of simply knocking in to talk to them as there are separate entrances to our buildings so I can't actually access their front door (although we share a wall). Thinking of writing a letter and asking politely to please not allow ball kicking indoors and to try keep noise down after 10. Seems ridiculous but don't know what else to do.
Is it completely unreasonable to get in touch with the management company/letting agency? Our lease states no noise after 10pm so wondering if I should bring that up, but for all I know they could own their property so maybe that won't make a difference.
Any advice appreciated.