Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi all,
Vanilla are planning an update to the site on April 24th (next Wednesday). It is a major PHP8 update which is expected to boost performance across the site. The site will be down from 7pm and it is expected to take about an hour to complete. We appreciate your patience during the update.
Thanks all.

Anyone tried to get a chargeback for flight cancellation?

1235

Comments

  • #122
    maestroamado
    Registered Users Posts: 4,426 ✭✭✭maestroamado


    mrperty2011 wrote: »
    Did anyone get refund back off quickpark yet? Applied in May. Got a response a few weeks ago account office opening first week of July.


    I processed refund online with quickpark and the site said refunded.
    However the funds did not return to my CC.

    I asked CC to have a look and refund confirmed yesterday.


    one to watch...


  • #123
    Royale with Cheese
    Registered Users Posts: 8,975 ✭✭✭Royale with Cheese


    Royale with Cheese wrote: »
    Surprise surprise nothing from KBC yet. I spoke to them 3 weeks ago and they said they'd create the chargeback that week. Then again last Friday after nothing happened where they'd confirmed that nothing had been done, but they'd create the chargeback that day. Every time you call them too the person on the other end of the phone claims they can't see anything about the case other than what documents have been received. Completely useless.

    Money is back on my card this morning, I'm shocked.


  • #124
    ShatterProof
    Registered Users Posts: 1,734 ✭✭✭ShatterProof


    mrperty2011 wrote: »
    Did anyone get refund back off quickpark yet? Applied in May. Got a response a few weeks ago account office opening first week of July.

    Applied middle of June. Had refund within couple of days.


  • #125
    citykat
    Registered Users Posts: 2,704 ✭✭✭citykat


    ShatterProof wrote: »
    Applied middle of June. Had refund within couple of days.

    Can i ask how? I've been trying to get in contact to no avail for the last few weeks. No answer to phone. No reply to emails.


  • #126
    ShatterProof
    Registered Users Posts: 1,734 ✭✭✭ShatterProof


    citykat wrote: »
    Can i ask how? I've been trying to get in contact to no avail for the last few weeks. No answer to phone. No reply to emails.

    On their website. Under manage my booking.
    On mobile now but google quickpark manage my booking, and it should be first hit.

    Option to cancel, got email confirmation straight away and money couple of days later.


  • Advertisement
  • #127
    Outkast_IRE
    Registered Users Posts: 7,515 ✭✭✭Outkast_IRE


    Any luck with Aerlingus anybody ?

    Flight was cancelled for 27th May and return leg. Applied for refund immediately and not a peep after the initial acknowledgement


  • #128
    endofrainbow
    Registered Users Posts: 2,597 ✭✭✭endofrainbow


    Outkast_IRE wrote: »
    Any luck with Aerlingus anybody ?

    Flight was cancelled for 27th May and return leg. Applied for refund immediately and not a peep after the initial acknowledgement

    My refund took 14 weeks so maybe it's too early?


  • #129
    pc7
    Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 13,982 Mod ✭✭✭✭pc7


    Oh so pissed off at this stage, had sent AIB documents for chargeback start of June, rang a few weeks ago and was told being processed. Still no sign and told now, no we only received it end of June (I handed it in start of June), they have 6000 plus cases and its averaging 60 days for one! that's if they don't need extra documentation. I am just so pissed off between RA and AIB, I just want my hard earned money back.


  • #130
    Decoda
    Registered Users Posts: 981 ✭✭✭Decoda


    Outkast_IRE wrote: »
    Any luck with Aerlingus anybody ?

    Flight was cancelled for 27th May and return leg. Applied for refund immediately and not a peep after the initial acknowledgement

    Flight on August 1st was cancelled so called Aer Lingus on friday and they organised a refund of the full amount there and then. Money appeared on my credit card this morning.


  • #131
    Living Off The Splash
    Registered Users Posts: 2,103 ✭✭✭Living Off The Splash


    Flights mid April with Ryanair. Still no refund despite the fact that Eddie Wilson of Ryanair said that all refunds for the month of April would be made by early July.


  • Advertisement
  • #132
    Jofspring
    Registered Users Posts: 4,001 ✭✭✭Jofspring


    Living Off The Splash wrote: »
    Flights mid April with Ryanair. Still no refund despite the fact that Eddie Wilson of Ryanair said that all refunds for the month of April would be made by early July.

    I've got an e-mail notification that my flight from the start of April has been processed. My flight at the end of April I haven't heard about yet. Looks like they are coming though.


  • #133
    Wuff Wuff
    Closed Accounts Posts: 1,429 ✭✭✭Wuff Wuff


    Did a chargeback with revolut for a ryanair flight, took 45 working days 18 May - 16 July


    posted in the other thread but forgot to update here


  • #134
    paddy19
    Registered Users Posts: 1,137 ✭✭✭paddy19


    Living Off The Splash wrote: »
    Flights mid April with Ryanair. Still no refund despite the fact that Eddie Wilson of Ryanair said that all refunds for the month of April would be made by early July.

    Ah now, Ryanairs early July could be the 31st!


  • #135
    Wuff Wuff
    Closed Accounts Posts: 1,429 ✭✭✭Wuff Wuff


    paddy19 wrote: »
    Ah now, Ryanairs early July could be the 31st!

    Yeah... 31st December knowing them


  • #136
    syndrome777
    Registered Users Posts: 223 ✭✭syndrome777


    Decoda wrote: »
    Flight on August 1st was cancelled so called Aer Lingus on friday and they organised a refund of the full amount there and then. Money appeared on my credit card this morning.

    what number did you call?


  • #137
    Fann Linn
    Registered Users Posts: 7,770 ✭✭✭Fann Linn


    Wuff Wuff wrote: »
    Did a chargeback with revolut for a ryanair flight, took 45 working days 18 May - 16 July


    posted in the other thread but forgot to update here


    Just wondering when doing chargebacks with Revolut what the procedure is? I booked hols and flight with Revolut but loaded the card through my PTSD card. Who do I go after?
    Thanks.


  • #138
    Wuff Wuff
    Closed Accounts Posts: 1,429 ✭✭✭Wuff Wuff


    Fann Linn wrote: »
    Just wondering when doing chargebacks with Revolut what the procedure is? I booked hols and flight with Revolut but loaded the card through my PTSD card. Who do I go after?
    Thanks.

    Revolut,

    speak to them on chat, and send them all the screenshots/emails of the flight being cancelled and that youve exhausted your request for a refund via email/live chat

    they will make ya wait the full 45 working days for the refund though


  • #139
    CantGetNoSleep
    Registered Users Posts: 7,207 ✭✭✭CantGetNoSleep


    Does anyone know if it is possible to do a chargeback on a Mastercard debit? (small Polish bank)

    Also, am I correct in thinking that if the return flight is on a separate booking, you are stuck with this if the outbound flight is cancelled? My return flight has been changed to a time where I see no possibility of making a connection (15 min stopover in Athens airport) but they say it is still a valid booking so I think I might have to take a voucher for this.

    I have over 800€ of Aegean flights and they don't seem to be doing refunds at all no matter how much you hassle them


  • #140
    Outkast_IRE
    Registered Users Posts: 7,515 ✭✭✭Outkast_IRE


    Typical Aer Lingus carry on at the moment . Emailed and tried to contact numerous times since they cancelled my flights in may and i opted for a refund.
    No response so then i applied for a chargeback last week. Chargeback went through on the 10th August , Aerlingus seperately refunded on 11th August now i have to waste more time dealing with their mess.


  • #141
    gerogerigegege
    Registered Users Posts: 278 ✭✭gerogerigegege


    I got my money refunded for a flight through KBC recently


  • Advertisement
  • #142
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Got money back on PayPal dispute


  • #143
    Kerry25x
    Registered Users Posts: 554 ✭✭✭Kerry25x


    Can anyone tell me how I prove that a flight didn't run? The flight was last Sunday, flightradar is still showing that flight as scheduled (although it was a week ago). Another website I found airportia.com shows it's landing status as unknown. The airline is Amaszonas.

    I need proof the flight was cancelled to start a charge back but communication from the airline is zero.


  • #144
    riddles
    Registered Users Posts: 1,023 ✭✭✭riddles


    Kerry25x wrote: »
    Can anyone tell me how I prove that a flight didn't run? The flight was last Sunday, flightradar is still showing that flight as scheduled (although it was a week ago). Another website I found airportia.com shows it's landing status as unknown. The airline is Amaszonas.

    I need proof the flight was cancelled to start a charge back but communication from the airline is zero.
    if the flight was cancelled by the airline you should have an email confirming this from them.


  • #145
    Kerry25x
    Registered Users Posts: 554 ✭✭✭Kerry25x


    riddles wrote: »
    if the flight was cancelled by the airline you should have an email confirming this from them.

    Unfortunately I've had 3 flights cancelled on Latin American airlines (Amaszonas and Interjet) and they are both refusing to confirm in writing.


  • #146
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Kerry25x wrote: »
    Can anyone tell me how I prove that a flight didn't run? The flight was last Sunday, flightradar is still showing that flight as scheduled (although it was a week ago). Another website I found airportia.com shows it's landing status as unknown. The airline is Amaszonas.

    I need proof the flight was cancelled to start a charge back but communication from the airline is zero.

    Under 'your bookings' ? In reality the company wont be able to defend the chargeback with evidence the flight happened so you will win


  • #147
    paddy19
    Registered Users Posts: 1,137 ✭✭✭paddy19


    Kerry25x wrote: »
    Can anyone tell me how I prove that a flight didn't run? The flight was last Sunday, flightradar is still showing that flight as scheduled (although it was a week ago). Another website I found airportia.com shows it's landing status as unknown. The airline is Amaszonas.

    I need proof the flight was cancelled to start a charge back but communication from the airline is zero.
    The onus of proof is on the airline to show that the flight did take place.
    You make the claim, they would be back like a shot with evidence if it did fly.

    You as a customer should not have to trawl the airline logs to prove it didn't fly.

    Anyhow it's always difficult to prove a negative!


  • #148
    stoves1
    Registered Users Posts: 208 ✭✭stoves1


    i would appreciate if the AIB Chargeback contact number can be posted or PM,
    as i sent in a chargeback form c/w all necessry documentation on 12th aug 2020 for Ryanair flights cancelled in May, and have no communications since please


  • #149
    pc7
    Moderators, Entertainment Moderators, Society & Culture Moderators Posts: 13,982 Mod ✭✭✭✭pc7


    stoves1 wrote: »
    i would appreciate if the AIB Chargeback contact number can be posted or PM,
    as i sent in a chargeback form c/w all necessry documentation on 12th aug 2020 for Ryanair flights cancelled in May, and have no communications since please

    You can ring card services but they’ll only tell you you are in a queue. I had a chargeback in for 4 months with them and RA just ended up refunding it quicker. I’ve another in with them 6 weeks, not hopeful, they told me they’ve 1000’s in queue.


  • #150
    riddles
    Registered Users Posts: 1,023 ✭✭✭riddles


    For a PTSD Visa you need to wait 120 days before they’ll support a charge back. I had an AL flight to the US cancelled in March and ITaly in June. They were refunded in June and September respectively.


  • Advertisement
  • #151
    paddy19
    Registered Users Posts: 1,137 ✭✭✭paddy19


    riddles wrote: »
    For a PTSD Visa you need to wait 120 days before they’ll support a charge back. I had an AL flight to the US cancelled in March and ITaly in June. They were refunded in June and September respectively.
    "For a PTSD Visa you need to wait 120 days before they’ll support a charge back."

    This is very strange. The 120 day figure is the VISA limit for making a chargeback.

    Waiting 120 days could put you past the time limit and get your chargeback rejected.

    This does not comply with the VISA rules.


Advertisement