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Ancestry problem

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  • 25-01-2019 6:42pm
    #1
    Moderators, Society & Culture Moderators Posts: 6,616 Mod ✭✭✭✭


    Anyone else not able to access their DNA results today?

    I'm logged in but it just gives me an annoying splash screen asking me to buy tests, rather than showing me the usual page.

    Genealogy Forum Mod



Comments

  • Moderators, Society & Culture Moderators Posts: 11,302 Mod ✭✭✭✭Hermy


    Haven't had any issues myself with Ancestry today.

    Their usual advice is to clear your history and log back in and I have found that this generally resolves the issue.

    Genealogy Forum Mod



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