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an post click and post returns collection question

  • 11-05-2021 10:50am
    #1
    Registered Users Posts: 293 ✭✭


    Hi all,

    I booked a free return collection to a retailer through an post using their click an post service. I booked it for today and I got an email confirming and it said I wouldn't need a label.

    When I got up this morning I found a printed label in my letter box. So I was a bit confused. Do they call back later in the day to collect the package after dropping off the label?

    The doorbell didn't ring so I didn't miss the collection.

    Thanks


Comments

  • Registered Users Posts: 2,577 ✭✭✭spix


    foxy_j wrote: »
    Hi all,

    I booked a free return collection to a retailer through an post using their click an post service. I booked it for today and I got an email confirming and it said I wouldn't need a label.

    When I got up this morning I found a printed label in my letter box. So I was a bit confused. Do they call back later in the day to collect the package after dropping off the label?

    The doorbell didn't ring so I didn't miss the collection.

    Thanks


    I think you need to drop it off at post office, or next time postman is delivering ask him to take it.


  • Registered Users Posts: 7,883 ✭✭✭Coillte_Bhoy


    Im sure it was the postman that delivered the label, maybe you weren't in? Anyway just affix to package and drop into post office


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