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Warning AnPost have long delays

  • 02-12-2018 1:03pm
    #1
    JamboMac
    Registered Users Posts: 3,952 ✭✭✭


    Anybody any experience of package going from in transit to in depot, 2 days later in transit, but no out for delivery or attempted delivery slips. Is this just going to be returned to sender?

    It's been in Dublin and the delivery is Dublin so not sure of the second in transit.
    Any info would help.

    Thanks


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Comments

  • #2
    Thar_Cian
    Registered Users Posts: 328 ✭✭Thar_Cian


    I have two parcels showing up as "in transit" from the Dublin 12 parcel hub. There hasn't been any update on either parcel since Wednesday.


  • #3
    magicmike2212
    Registered Users Posts: 32 ✭magicmike2212


    I have a parcel in the Dublin depot since Tuesday that hasn't moved.
    It's on an ExpressPost guaranteed next-day delivery service...

    I know it's busy at this time of year, but this is shockingly bad service.


  • #4
    branners69
    Registered Users Posts: 2,695 ✭✭✭branners69


    Also have a package "In Transit", can I assume we have all bought from Amazon? Mine is a phone, I dont feel confident that Amazon have even sent it yet!

    Will give it until tomorrow before I start chasing it!


  • #5
    Discodog
    Registered Users Posts: 15,812 ✭✭✭✭Discodog


    I finally got through to AnPost. They have long delays with Parcels. For example Amazon told me that I would definitely get a package to or tomorrow. An Post say more like 5 days as they haven't even received it yet.

    Be wary if you plan to leave it late to order stuff.`

    MOD: merge


  • #6
    _Brian
    Registered Users Posts: 18,464 ✭✭✭✭_Brian


    Yea I’ve got notifications from Amazon that there is a 48hour delay at the moment.


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  • #7
    Discodog
    Registered Users Posts: 15,812 ✭✭✭✭Discodog


    _Brian wrote: »
    Yea I’ve got notifications from Amazon that there is a 48hour delay at the moment.

    AnPost say it's longer than that. I am awaiting an item to post on as a present. My deadline is Thursday & it was due here Monday. I have been told it could take 5 to 7 days from now.

    Apparently they have a big backlog as the Black Friday orders have arrived.

    I am just annoyed with Amazon because they liaise daily with AnPost & could of been honest. I would of cancelled the order if I had known that it would take them 4 days to dispatch. I was quoted 4 days for delivery to me when I ordered.


  • #8
    titan18
    Registered Users Posts: 11,927 ✭✭✭✭titan18


    Theyve potentially lost mine with them as it's either delivered to wrong address (Dublin instead of Cork) or been mislabeled on Track and Trace so no one has any idea where it is. Spent about 20 mins waiting on the phone earlier


  • #9
    Richard tea
    Registered Users Posts: 3,597 ✭✭✭Richard tea


    I was expecting an amazon delivery today. I got an update to say there could be a 24-48hr delay. Tracking had the item in the an post Dublin hub. I Really need this before Christmas. An post are shocking for efficiency


  • #10
    titan18
    Registered Users Posts: 11,927 ✭✭✭✭titan18


    I've one from Adidas instead of Amazon and they've either delivered to wrong address (says delivered to Dublin 13 on their site) or mislabeled it on Track and Trace so they don't know where it is.


  • #11
    Discodog
    Registered Users Posts: 15,812 ✭✭✭✭Discodog


    Richard tea wrote: »
    I was expecting an amazon delivery today. I got an update to say there could be a 24-48hr delay. Tracking had the item in the an post Dublin hub. I Really need this before Christmas. An post are shocking for efficiency

    If it's showing on tracking you should be OK.


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  • #12
    harr
    Registered Users Posts: 4,477 ✭✭✭harr


    Package lost on me as well ... have no idea where it’s gone. Was showing in hub (Dublin) and then out for delivery and then got alert saying it was delivered.
    Unfortunately they don’t seem to know where it’s gone... man on phone said it had gone to Galway..I am in Laois...


  • #13
    _Brian
    Registered Users Posts: 18,464 ✭✭✭✭_Brian


    Discodog wrote: »
    AnPost say it's longer than that. I am awaiting an item to post on as a present. My deadline is Thursday & it was due here Monday. I have been told it could take 5 to 7 days from now.

    Apparently they have a big backlog as the Black Friday orders have arrived.

    I am just annoyed with Amazon because they liaise daily with AnPost & could of been honest. I would of cancelled the order if I had known that it would take them 4 days to dispatch. I was quoted 4 days for delivery to me when I ordered.

    My first item arrived the 48hours late as I was advised by Amazon. Few more bits to come. Won’t be ordering anything more.


  • #14
    titan18
    Registered Users Posts: 11,927 ✭✭✭✭titan18


    harr wrote:
    Package lost on me as well ... have no idea where it’s gone. Was showing in hub (Dublin) and then out for delivery and then got alert saying it was delivered. Unfortunately they don’t seem to know where it’s gone... man on phone said it had gone to Galway..I am in Laois...


    Mine just went from Portlaoise to out for delivery and delivered in Dublin. If it was delivered wrongly, would wonder why someone would keep it.


  • #15
    harr
    Registered Users Posts: 4,477 ✭✭✭harr


    titan18 wrote: »
    Mine just went from Portlaoise to out for delivery and delivered in Dublin. If it was delivered wrongly, would wonder why someone would keep it.

    I am hoping it’s just glitch in the system...the man on the phone mentioned it was happening to a few people today.


  • #16
    Sparko
    Registered Users Posts: 2,075 ✭✭✭Sparko


    Richard tea wrote: »
    I was expecting an amazon delivery today. I got an update to say there could be a 24-48hr delay. Tracking had the item in the an post Dublin hub. I Really need this before Christmas. An post are shocking for efficiency

    I got the same email, delivery originally due today according to Amazon but tracking doesn't even register on an Post website yet. I contacted Amazon an hour or two ago to query and they insisted it would arrive today before 8pm but I know that's not happening.


  • #17
    RossieMan
    Registered Users Posts: 6,766 ✭✭✭RossieMan


    The Amazon support have gone to the absolute dogs. If I have to take to another Amir or aknina or whatever they're calling themselves.....

    Last time I'll bother with Amazon, just not worth the hassle.


  • #18
    rat catcher
    Registered Users Posts: 146 ✭✭rat catcher


    I have 8 different parcels that were due to be here last Thursday! Got text from an post to say 3 items would be delivered last Thursday, still nothing??
    Its crazy, but they are all for xmas so not to much of a panic at moment!


  • #19
    Discodog
    Registered Users Posts: 15,812 ✭✭✭✭Discodog


    I was told by Amazon that AnPost collect items from them. I still don't know if this is true as Amazon have blatantly lied to me recently


  • #20
    ARNOLD J RIMMER
    Closed Accounts Posts: 215 ✭✭ARNOLD J RIMMER


    Richard tea wrote: »
    I was expecting an amazon delivery today. I got an update to say there could be a 24-48hr delay. Tracking had the item in the an post Dublin hub. I Really need this before Christmas. An post are shocking for efficiency

    Really?

    I’m in Kildare and get deliveries from amazon every week with 99% success rate on time to delivery.

    I understand that orders multiply around this time but An Post have been far more consistent on delivery times compared to other couriers in Ireland


  • #21
    Discodog
    Registered Users Posts: 15,812 ✭✭✭✭Discodog


    ARNOLD J RIMMER wrote: »
    Really?

    I’m in Kildare and get deliveries from amazon every week with 99% success rate on time to delivery.

    I understand that orders multiply around this time but An Post have been far more consistent on delivery times compared to other couriers in Ireland

    I would agree. I haven't had problems like this before even at Christmas. I suspect that Black Friday caused the problem.


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  • #22
    harr
    Registered Users Posts: 4,477 ✭✭✭harr


    ARNOLD J RIMMER wrote: »
    Really?

    I’m in Kildare and get deliveries from amazon every week with 99% success rate on time to delivery.

    I understand that orders multiply around this time but An Post have been far more consistent on delivery times compared to other couriers in Ireland
    I agree with this..never had a problem up till now and an post have been better overall than other delivery options. I might be lucky but all my amazon order have been fine.


  • #23
    rat catcher
    Registered Users Posts: 146 ✭✭rat catcher


    ARNOLD J RIMMER wrote: »
    Really?

    I’m in Kildare and get deliveries from amazon every week with 99% success rate on time to delivery.

    I understand that orders multiply around this time but An Post have been far more consistent on delivery times compared to other couriers in Ireland

    I have to agree, this is the first time I have really had any problems with an post! I get from Amazon a few times every month and an post always deliver on the agreed day!


  • #24
    [Deleted User]
    Posts: 7,499 ✭✭✭[Deleted User]


    I’ve have 2 parcels “lost” in the last week.
    Both were dirverted by me to the post office And both bounced around the system and ended up back at amazon.


  • #25
    tsue921i8wljb3
    Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    I have an Amazon package lost also in the past week. Tracking shown as delivered but it wasn't delivered to my home. Something strange on the tracking was this entry:

    "CUSTOMER REQUEST ACCEPTED"

    one minute before the delivery. I've never seen it before. I wonder have An Post temporary staff in pilfering in the run up to Christmas?


  • #26
    magicmike2212
    Registered Users Posts: 32 ✭magicmike2212


    I'm waiting on a parcel for 9 days and counting (Express Post next day delivery guaranteed!) :mad:

    It's been in Dublin Parcel Centre since the 27th. Waited 25 minutes on their customer service line today to be told it will hopefully be delivered in the next 3-4 days...


  • #27
    titan18
    Registered Users Posts: 11,927 ✭✭✭✭titan18


    magicmike2212 wrote:
    It's been in Dublin Parcel Centre since the 27th. Waited 25 minutes on their customer service line today to be told it will hopefully be delivered in the next 3-4 days...


    That's a bit unacceptable really. I thought mine was bad, but that's crap, although at least you know where it is, I suppose.

    Probably end up having to go to an actual shop now and buy what I needed as even if they did find it, i won't have it by Friday based off people here. Bit of a disaster since I bought it on the 23rd of November.


  • #28
    magicmike2212
    Registered Users Posts: 32 ✭magicmike2212


    Still waiting on my parcel sent on the 26th.

    I've never had such terrible service from any delivery company.

    They make Fastway look professional!


  • #29
    harr
    Registered Users Posts: 4,477 ✭✭✭harr


    I have stuff ordered for Christmas (kids) products I can’t get from a shop here...
    I don’t mind if they are late but I definitely don’t want them going missing.
    Some specialists items...


  • #30
    Discodog
    Registered Users Posts: 15,812 ✭✭✭✭Discodog


    magicmike2212 wrote: »
    Still waiting on my parcel sent on the 26th.

    I've never had such terrible service from any delivery company.

    They make Fastway look professional!

    And they are running adverts telling us to post Christmas cards :rolleyes:


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  • #31
    tedpan
    Moderators, Recreation & Hobbies Moderators Posts: 4,627 Mod ✭✭✭✭tedpan


    I was in the local depot last night. The guy at the counter was going mad, so many Amazon customers have been told their parcel is ready for collection. An post have no idea why or where the packages are...


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