"BMW First"

road_high wrote: »

I've a leased company car BMW so I presume there's no real benefit for me of BMW First as all servicing etc is already included?

No point for you.. only really benefits you if you're paying for those things yourself.

Clareman wrote: »

Conlons have gotten very poor at the mini valet now, they used to do a GREAT job on the leather, now they barely vacuum the inside, no polish used anywhere, the free Circle K wash is far better in my opinion

They washed mine in for a service (Naas) and it was very poorly done. All streaks left and not fully cleaned really. But dealership washes are brutal in my experience, there’s no money in it for them. It’s just a courtesy that is sloppily done so wasn’t expecting much

Clareman wrote: »

I think at this stage they just vacuum the carpets and that's it, they used to do a full polish on the interior, was a great service, not worth the hassle anymore.

I keep my car's interior pretty clean anyway but yes, I will agree, the last few times I've had it cleaned, apart from a brief carpet vacuum, the dashboard etc. wasn't touched.
Maybe they've too many availing now & cut back on the service.

I presume the dealer gets paid nothing or next to nothing from BMW under the BMW first scheme to do the washes for customers yet still has to pay their valet guy to do the job. If they do a good job you’ll come back but if it’s barely acceptable you’re less likely to avail of it again. A bit like when the wife gets you to do the washing up. A lick and a promise and you might not get the job again.

We had a tattered rear wiper on the wife’s car recently and dropped into a bmw dealer as we were passing who popped a free wiper on the back in five minutes under the scheme.
Three weeks later the car went in for service in local dealer and we mentioned squeaking/smeared front wipers. Got the car back and they said they replaced all three wipers under the scheme at no cost to us. 118 euro was on the invoice for replacing the three! Must be made of very expensive rubber.

vintagevrs wrote: »

I watched a dealer "wash" my car the last time. The fella just ran the power hose over it, never even touched it.

I'd be glad with that, better than scratching the paint

I always ask them not to wash the car when getting a service, which draws a confused look from the service guys.

BMW LAST

The shine has gone off it, effective July 1st the price is nearly doubling and the benefit is halving so by my book it is not really a value anymore.

The first change is a price increase on all three packs. This price increase will apply to both new and existing subscribers from July 1st 2020.

Service & Repair will increase from €4.90 to €7.90

Car Care will increase from €14.90 to €15.90

2in1 Plus will increase from €16.90 to €17.90

The second change will be made to our 20% discount feature which features in both the Service & Repair pack and the 2in1 Plus pack. The discount on all servicing, parts, labour and accessories will be reduced to 10%.

They can sod off. Must get my wipers replaced before I cancel so.

I'd say they are just trimming all the low hanging fruit regarding cost cutting due to Covid-19.

Yep, just got the email and cancelled immediately, fortunately had one of our cars in for a service on Friday and got my 20% discount

Have the yearly service booked next week. Get that done and then I'm out.

I imagine with the backlog in servicing if there are any decent number of subscribers it will cost them a fortune.

logically wrote: »

Im in 2 minds on whether to continue with the subscription or not. I'm on the 2 in 1 and could avail of platinum service at the airport when things get back to normal . That, and the Mondelllo park experience brings almost 400 euro in value to the deal. Their timing and cutting of benefits generally is stunningly bad though.

I wonder how many times you can avail of the platinum service at the airport. It is not clear.

Or is it that you pay the full price for the Platinim service and you can bring a guest for free.