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SOPHIE THE DOG · 13-01-2021, 15:25

Quote:

Originally Posted by SOPHIE THE DOG

I ordered on pen for about €15 (stacked the discounts) on 5th Jan (Tuesday last week).
DLH text rec'd a few mins ago - delivery due before 6pm tomorrow.
Tracking info is as follows (I'll post again to (hopefully) confirm receipt and thank the OP):

Shipper has generated a shipment label, but the shipment has not yet been handed over to DHL : Monday, January 11, 2021 at 09:00
ShipperAT CROSS LTD
Shipper addressUnit 14 Windmill Trading Estate Thistle Road LUTON Thistle Road LUTON LU1 3XJ
Pick up11 Jan 2021
Estimated delivery13 Jan 2021 before 6pm
Pieces1

Pen arrived at lunchtime today.
Looks well and writes nicely.
Many thanks OP.

swingking · 13-01-2021, 15:57

Mine arrived today although I got no shipment notification. Thought that was a bit strange but I'm happy nonetheless.

Very happy with my new Ferrari fountain pen.

Thanks OP

bungaro79 · 13-01-2021, 16:31

Two separate orders arrived today. thanks OP

torrevieja · 13-01-2021, 16:37

Quote:

Originally Posted by Fr_Dougal

€100 order on the 4th, order confirmed straight away but nothing since. Paid with PayPal, no refund showing.

Me Too

beachhead · 13-01-2021, 16:42

Quote:

Originally Posted by clevtrev

AT Cross seem to be shipping from the UK? Do we assume they are handling the VAT element or will you get stung for customs charges?

I would love to know where these pens are coming from and who is delivrting them.Are the comng from a wareouse/supplier in the ROI or by post or courier from the UK or EU.A lot of courier have decided not to deliver to Ireland this month.That,includes deliveries from well known businesses with a reputation for reliability.

redbedhead · 13-01-2021, 16:54

Ordered the 6th, arrived today. Stacked codes and aimed well below 22€ to avoid hassle.
Subtotal €15.19
Tax €3.19
Total €18.38
Delivered DHL from UK, pen made in China.
Thanks OP

mr_edge_to_you · 13-01-2021, 18:55

Quote:

Originally Posted by swingking

Mine arrived today although I got no shipment notification. Thought that was a bit strange but I'm happy nonetheless.

Very happy with my new Ferrari fountain pen.

Thanks OP

You'll be going around like Joey Tribiani now...when he got a Porsche jacket.

SouthWesterly · 13-01-2021, 18:57

Got my 2nd and 3rd orders. First one not handed to DHL yet

JessM · 14-01-2021, 10:47

Codes no longer appear to be stacking. I can use WINTER or my newsletter signup code, but not both. So a max of 35% if I order an outlet product. Xexec20 is no longer working.

€45 pen for €29.25 is a discount but probably not worth jumping at just now.

chillinpenguin · 14-01-2021, 12:47

Originally placed an order on the 4th. Funds reverted to card on the 11th and assumed my order had been cancelled as I used all the discount codes.

Funds have just been taken out of my account again.

So I am assuming my order is finally being processed.
Value of 60.

Have people been hit with customs?

thebiglad · 14-01-2021, 13:16

Quote:

Originally Posted by chillinpenguin

Originally placed an order on the 4th. Funds reverted to card on the 11th and assumed my order had been cancelled as I used all the discount codes.

Funds have just been taken out of my account again.

So I am assuming my order is finally being processed.
Value of 60.

Have people been hit with customs?

Yes, a few people have reported customs and DHL fee so prepare for additional 20% and €5 for DHL admin.

Post back here either way to let us know if you did get charged, I am in the same position as you - order at circa €60 but order not tracking on Cross and no notification yet so wait and see.

Cetyl Palmitate · 14-01-2021, 13:47

Ordered on Jan 1. 3 items. Approx 50 total. No update since. Order still says 'processing' on my cross account.

luvlyjubbly · 14-01-2021, 14:57

My delivery arrived today via DHL.

3 hours later I got an email from Cross saying my order had shipped, so there's some gap in their systems!

shnaek · 14-01-2021, 15:20

Quote:

Originally Posted by luvlyjubbly

My delivery arrived today via DHL.

3 hours later I got an email from Cross saying my order had shipped, so there's some gap in their systems!

Same here. Order was below €22 so no customs issues.

fdevine · 14-01-2021, 15:35

Quote:

Originally Posted by luvlyjubbly

My delivery arrived today via DHL.

3 hours later I got an email from Cross saying my order had shipped, so there's some gap in their systems!

Got my hopes up today when a DHL van reversed into the driveway but it wasn't to be

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13-01-2021, 15:57	#362
swingking Registered User Join Date: Apr 2005 Posts: 4,149 Adverts \| Friends	Mine arrived today although I got no shipment notification. Thought that was a bit strange but I'm happy nonetheless. Very happy with my new Ferrari fountain pen. Thanks OP

13-01-2021, 16:31	#363
bungaro79 Registered User Join Date: Jan 2010 Posts: 1,131 Adverts \| Friends	Two separate orders arrived today. thanks OP

13-01-2021, 16:54	#366
redbedhead Registered User Join Date: Oct 2010 Posts: 32 Adverts \| Friends	Ordered the 6th, arrived today. Stacked codes and aimed well below 22€ to avoid hassle. Subtotal €15.19 Tax €3.19 Total €18.38 Delivered DHL from UK, pen made in China. Thanks OP

13-01-2021, 18:57	#368
SouthWesterly Registered User Join Date: Apr 2020 Posts: 1,743 Adverts \| Friends	Got my 2nd and 3rd orders. First one not handed to DHL yet

14-01-2021, 10:47	#369
JessM Registered User Join Date: Apr 2008 Posts: 4 Adverts \| Friends	Codes no longer appear to be stacking. I can use WINTER or my newsletter signup code, but not both. So a max of 35% if I order an outlet product. Xexec20 is no longer working. €45 pen for €29.25 is a discount but probably not worth jumping at just now.

14-01-2021, 12:47	#370
chillinpenguin Registered User Join Date: Dec 2012 Posts: 101 Adverts \| Friends	Originally placed an order on the 4th. Funds reverted to card on the 11th and assumed my order had been cancelled as I used all the discount codes. Funds have just been taken out of my account again. So I am assuming my order is finally being processed. Value of 60. Have people been hit with customs?

14-01-2021, 13:47	#372
Cetyl Palmitate Registered User Join Date: Apr 2010 Posts: 200 Adverts \| Friends	Ordered on Jan 1. 3 items. Approx 50 total. No update since. Order still says 'processing' on my cross account.

14-01-2021, 14:57	#373
luvlyjubbly Registered User Join Date: Oct 2010 Posts: 291 Adverts \| Friends	My delivery arrived today via DHL. 3 hours later I got an email from Cross saying my order had shipped, so there's some gap in their systems!