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SPC Connect: "Engineer Access Granted"

  • 07-03-2021 1:43pm
    #1
    oceanclub
    Registered Users Posts: 3,411 ✭✭✭


    Suddenly in the last day or two - possibly connected to an app update on 4 March - the SPC Connect Android app shows the following info under "Warnings and Information":

    (i) Engineer access granted

    Any idea what this means in detail and should I be concerned? I'm wondering is it a status that was there all the time and only now the app is actually showing it.

    P.


Comments

  • #2
    altor
    Registered Users Posts: 11,640 ✭✭✭✭altor


    oceanclub wrote: »
    Suddenly in the last day or two - possibly connected to an app update on 4 March - the SPC Connect Android app shows the following info under "Warnings and Information":

    (i) Engineer access granted

    Any idea what this means in detail and should I be concerned? I'm wondering is it a status that was there all the time and only now the app is actually showing it.

    P.

    Usually engineer access granted is done by a user to allow an engineer enter your panel.

    www.altor.ie



  • #3
    ethernet
    Registered Users Posts: 3,568 ✭✭✭ethernet


    The latest app update (past few days) has started showing this so presumably it’s been in place before now.


  • #4
    oceanclub
    Registered Users Posts: 3,411 ✭✭✭oceanclub


    Is that referring to some kind of remote access? (Essentially I'm wondering if this is something I should be worried about or can safely ignore.)

    P.


  • #5
    Jnealon
    Registered Users Posts: 2,058 ✭✭✭Jnealon


    just turn it off in the user menu, type in your code, menu, grant access and disable engineer access.


  • #6
    DirkVoodoo
    Registered Users Posts: 11,504 ✭✭✭✭DirkVoodoo


    Did you ever resolve this? I've tried logging in and out as Engineer but I still see "Engineer Access Granted" in the app and "Engineer Enable" on the panel.

    Full reset of the system maybe?


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  • #7
    sphinxicus
    Registered Users Posts: 131 ✭✭sphinxicus


    you can connect to the panel via browser or via spcconnect if you have it connected to the internet. Log in with your normal user account and click the revoke engineer access button. Or just do it via the keypad as @Jnealon mentioned.

    grant_access.PNG




  • #8
    DirkVoodoo
    Registered Users Posts: 11,504 ✭✭✭✭DirkVoodoo


    Weird, I don't have that "grant access" tab in the configuration panel. Logged in to SPC connect as full engineer.

    Screenshot 2021-07-27 at 10.35.44.png




  • #9
    sphinxicus
    Registered Users Posts: 131 ✭✭sphinxicus


    https://www.boards.ie/discussion/comment/117667242#Comment_117667242

    log in with your normal user account not engineer account. Your "normal" account must have the "engineer" box ticked under the "User Rights - System" section in their profile. This means the "User can grant engineer access to system."

    My user account is setup onder the "Manager" profile template but i guess you could amend yours if not.



  • #10
    oceanclub
    Registered Users Posts: 3,411 ✭✭✭oceanclub


    https://ibb.co/9VY6vSb


    spc.png

    (Click link for detailed view)


    When I connect to SPC Connect it looks very different to the screencaps above and I don't see any way to revoke engineer access.


    P.



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