My mum is not technical whatsoever and as of this year purchased her first smartphone
My mam has been caught out rotten by leadwinners prize scam
Over the course of 3/4 months she has been out of pocket of about 300 euro.
This was un- noticed until september when she received a bill for 143 euro
Before then there was alot of travel and subsequent bills of 70/80 ish was because of calls made when away but this was not the case when we reviewed old bills
3 customer service reduced the bill and made sure she had stopped the sub
Is there anything we can do ie make a complaint with Comreg or even the ask for redress from the company