I'll keep this short and simple as possible.
Eir broadband contract ended in July. Visited Vodafone shop in August to switch to them. Vodafone shop assistant notified Eir using my (vpn? I think) number and details. I was advised this was the best option for me as there would be no downtime/wait for connection. Two weeks later I was connected to Vodafone.
I paid my September Eir bill which covered beyond the service provided by them. But I'm after getting another bill for the usual monthly amount (€83).
An internet search throws up that I should have cancelled my service in writing, but that info seems to be for customers within a contract whereas mine has ended?
What should I do? COMREG? Back to Vodafone shop? Ring eir and spend 27 hours on hold only to be cut off... any advice welcome.