Originally Posted by byte
Just tried mine there and the problem is the same. I've my Sports sub cancelled from renewing and there's only a couple of days left, but I still got an error:
It looks like you’re already on an offer for the same Pass as the one that voucher’s for. Come back in the last 30 days of your offer to use this voucher.
Not quite the same pass either, as I've never had Extra (but it was a Pigsback offer on Sky Sports and since auto-renewed at 39eur for a month as I had forgot to cancel
). I'll wait now until Friday when the existing pass has expired itself, and then try again.
And to confirm, it works today, after my old sub expired.
Also, you need to use the link provided in the PDF sent to you! I just ignored the PDF and copied the code, to enter on Redeem section in My Passes, which wouldn't work. Had to go and actually read what it said and click on the redemption link provided!