Airline/Airport/Travel questions and queries

paddy19 wrote: »

"I feel it's like a Mexican standoff that it's not readily available to see if the flights are going or not."

That's exactly where you are.

To make sure your guns are loaded, have a look at #711 post, it gives you the full story!

https://www.boards.ie/vbulletin/showthread.php?t=2058073699&page=48

Aer Lingus rescheduled our flights from Shannon to Dublin, sending a mail that didn't suggest what our alternative options would be if the rescheduling didn't suit. It say to contact them via an 1890 number if we had any issues with the rescheduling.
The travel dates were the same but the times on the return flight and obv the Irish airport we would travel through not the same.
So I said I'd chance ringing not expecting to get through, however was only on hold for around 5/7 mins. When I spoke to the agent I said that we were not happy with the rescheduling and asked what were our options were in that scenario.
The agent then detailed out 2 options, option 1 was a free rescheduling to a date that suited, option 2 the vouchers with additional 10 percent, she also mumbled something that sounded like "or refund" to me. It was barely audible (maybe the phone connection was at fault) so I had to ask her to repeat herself twice, and had to clarify that there was the option of a refund now. She said yes so I said we would prefer that please as the rescheduled flights did not suit us.
It was a strange phonecall to be honest, very little detail given when I asked what would happen next but was given a case number. I was told the refund would take minimum of 4 weeks (it's amazing how quick the credit card gets charged when you book flights!) but sounds like we're getting our money back.

diego_b wrote: »

The agent then detailed out 2 options, option 1 was a free rescheduling to a date that suited, option 2 the vouchers with additional 10 percent, she also mumbled something that sounded like "or refund" to me. It was barely audible (maybe the phone connection was at fault) so I had to ask her to repeat herself twice, and had to clarify that there was the option of a refund now. She said yes so I said we would prefer that please as the rescheduled flights did not suit us.

I always feel sorry for people in call centres who are measured on how many passengers they can mumble into accepting the companies preferred option.

The real problem is the very well paid senior executes who give the nod and wink to operators to mislead customers but don't get caught or the company will deny you actions.

Has anyone else been waiting over 2 months for their voucher from Aer Lingus?

16 weeks + waiting on refund here.

Finally got a "sorry for the delay" holding email recently, otherwise complete radio silence since 17/3.

I have two pending requests. One sent in on 31 March and the second on 7 May. Not a word from Aer Lingus since then. And of course you can waste a lot of time trying to contact them!

Hi, Our flight to Spain is next month ( large family holiday). For obvious reason ( vunerable persons, government advice) we have to change to next year. Question is what does the Aer Lingus statement below mean for us? Strong preference is to change to September 2021

This means you can change any flight departing before the end of 2021 without paying a change fee - just change your travel date before 31 December 2020.

Edit- Aer Lingus schedule only available currently for next 11 months, so it seems that we must change to a date within 11 months of original travel date. Would be happy to 'cancel' and change travel date before 31 December 2020 ( as timetable then extends up to Nov 2021) but this is not currently available.

Can anybody tell me what the time to get through T1 security at 8am is these days?
Thanks....

Apologies if this is the wrong thread but is there any way of checking the capacity of an upcoming flight? Just trying to see how busy, if at all, it is. Have the fear of another flight being cancelled on us!!

LiamaDelta wrote: »

without knowing someone in the airline, your only way really is to go online and start making a booking and when you get to seat selection see how many seats are paid for. Works best with Ryanair, as people are more likely to purchase in advance.

That's what I thought. Will give it a go and see.

Hi - not sure if this is the correct forum, but does anyone know if there are flights to Sicily operating from Dublin/Ireland for December please?

thanks

The OH asked today about the various radar towers and I actually had no idea.

What does the radar at the Airfieid Maintenance base do?

Then the ones on the Naul Road. What do each of them control?

Bit of rugby next weekend in Paris? Possibly the same flight as the team?

goingnowhere wrote: »

Bit of rugby next weekend in Paris? Possibly the same flight as the team?

The team are not flying on a regular scheduled flight.

I booked a flight last September to The Canaries for March and decided that I certainly wasn't going. The flight is with Ryan Air and I had effectively given up the notion of getting any money back as the flight is still scheduled to go. Ten days ago Ryan Air wrote to me to say the flight time had changed and as such I was entitled to a credit note (valid for 12 months) or a refund. As the credit note is effectively useless because of its limited expiry date I opted for the refund. Having heard the stories of people waiting for months I expected the refund next December. Imagine my surprise when this refund hit my bank account 5 days later!. Hats off to Ryan Air!