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19-06-2015, 10:41   #91
 
Join Date: May 2015
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Quote:
Originally Posted by Sofa King View Post
I just recently downloaded the app.

If I shop in Corrib Oil (Spar) does that count as a Spar shop as it has 'Corrib Oil' written on the receipt instead of 'Spar'?

EDIT: Also. the special offers such as the kids sunscreen, is it a case of us just scanning the receipt and you cash the €2 back?

and for receipts that fail to read do we get back a extra snap for the month? Why is it restricted to 30 odd snaps per month?
Hey Sofa King,

Thanks for your post!

If the receipt from your local Spar store does not have Spar written on the receipt or have any any of the features of a Spar receipt then we will not be able to process the receipt.

Yes, please snap the receipt containing your Johnsons Kids Spay sunscreen and we will reward you with €2 within 48 hours. When you submit your receipt please select the Johnsons offer from the list of cashback offers.

If we cannot process a receipt we will add 1 receipt back onto your receipt total. Each month we reward cash back to 40 grocery receipts and 10 non-grocery receipts, we potentially you could snap up to 50 receipts each month.

Thanks,
David
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25-06-2015, 08:38   #92
AndyBoBandy
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Hi there,

yesterday I clicked on the cash out option as my account exceeded €50, my balance has reduced, but I still have not received the email giving details on how to receive the payment!
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25-06-2015, 10:00   #93
 
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Originally Posted by AndyBoBandy View Post
Hi there,

yesterday I clicked on the cash out option as my account exceeded €50, my balance has reduced, but I still have not received the email giving details on how to receive the payment!
Hey AndyBoBandy,

Thanks for your post!

Can you PM us the email on your Reep account and we will resend you the confirmation email for your cash out. Can you just check that the first email was not directed to your 'Junk' folder.

Thanks,
David
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25-06-2015, 10:02   #94
AndyBoBandy
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Quote:
Originally Posted by Reep Rewards: David View Post
Hey AndyBoBandy,

Thanks for your post!

Can you PM us the email on your Reep account and we will resend you the confirmation email for your cash out. Can you just check that the first email was not directed to your 'Junk' folder.

Thanks,
David
PM sent.
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02-07-2015, 14:41   #95
Draculaura
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Hi there,

A quick question about the 100% cashback items!

If I buy, for example, 4 Dr.Oetker pizzas tomorrow, and snap 1 receipt with the 4 pizzas on it, will I be rewarded 100% cashback for the 4 pizzas? or 1 pizza because I only snapped 1 receipt?

Thanks!
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02-07-2015, 14:52   #96
 
Join Date: May 2015
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Hi Draculara, The cashback+ section of our reep app allows you to snap a receipt for that product and claim 100% cashback once over the next 6 days. Thanks
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02-07-2015, 15:21   #97
Draculaura
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So, I get 100% cashback on 1 item, even if I've bought 4 on one receipt?
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02-07-2015, 15:24   #98
Draculaura
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Ah sorry, I see on the app it tells me that only one purchase per recipt, and once every 7 days. Got it!! :-)
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02-07-2015, 16:25   #99
Toto Wolfcastle
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I snapped a receipt with one of the Cashback+ offers on it on Tuesday (more than 48 hours ago) and I haven't received the cashback yet. I got the email to say that you received the claim. Should I wait a bit longer or should I try again?
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02-07-2015, 16:29   #100
 
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Hi Bobblehead Panta, can you pm your email address for us to check and process. Thanks
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02-07-2015, 16:35   #101
Toto Wolfcastle
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Originally Posted by Reep Rewards: Paul View Post
Hi Bobblehead Panta, can you pm your email address for us to check and process. Thanks
Cool, sent that on to you. Thanks
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02-07-2015, 16:43   #102
 
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Originally Posted by Bobblehead Panda View Post
Cool, sent that on to you. Thanks
Hey Bobblehead Panda, I apologise for the delay but we processed your claim now. We sent you a confirmation email.

Let me know if there is anything else I can help you with.

Thanks,
David
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02-07-2015, 16:50   #103
Toto Wolfcastle
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That's great, thanks a million for that.
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03-07-2015, 08:33   #104
mymo
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Just snapped a couple of receipts and it says only 7 snaps left this month?

I've snapped 3!
Are you only allowing 10 per month now?
If so its not worth using the app, it would take forever to get cash back.
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03-07-2015, 08:55   #105
 
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Very strange, Mmmo, can you pm your email address to check. 40 caps went live on 1st July. Thanks
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