UPS

VG31 wrote: »

21% VAT - €210
UPS fee - €15(?)
Total: ~€225

As far as I know there's no duty on computer parts but I'm not certain.

Could you not have had it shipped directly here?

Thanks for the info.
Yep I know its an absolute mess and I made it more difficult for myself, but the seller nor DHL were getting back to me. Seller in Germany was even hanging up the phones at one stage because I rang so much. Every time I did get through it was always 'wait for email next week'.
Unfortunately I paid through bank and not through PayPay.

225 will be hard to part with but ultimately if I can get the item and put this absolute nightmare of a situation behind me I'll be delighted. Can try sort compensation or something after.
My story to the bank for charge back would be that the seller was not getting back to me in emails and was hanging up the phone too so I believed my item to be missing until it was located by the people DHL wrongly delivered to and upon telling the German company they still did nothing.
Fingers crossed it works out

Got a new email last night saying that package should be delivered today, was very happy.
Tracking says there was an Export scan, Departed Stansted, and now is in Koeln Germany... Seems weird for it to go to Germany from the UK and then be shipped to Ireland. Will I still have to pay customs for that? I really doubt its arriving today

Bummer. Does the country of origin only matter for where UPS collected it from? If my package came from Germany via DHL and was shipped to the UK, and then UPS collect its there to bring it to Ireland, could I somehow claim back for that I wonder

I would imagine straight to Ireland. I'll let you know in a few days as I've something coming by that exact service from the USA (hasn't been dispatched yet).

Darwin wrote: »

I would imagine straight to Ireland. I'll let you know in a few days as I've something coming by that exact service from the USA (hasn't been dispatched yet).

cool

user302243 wrote: »

Goes through Cologne Germany

cool,

Does anyone know here,
Do How do UPS value items for Vat and customs?
Like do they open up your stuff and research it online to try and
find a value or do they go off the declared value on the outside ?
also does the customs valuation happen here in ireland or germany?

I was also sent an expedited UPS through cologne.


Current status:

In transit since Thursday morning
I rang them yesterday and they said it is in the van on the way and will def be delivered that day. Nope!


Dunno if I should start worrying about it being lost yet!

Darwin wrote: »

If you pay the driver for any import related charges do you get a receipt or is handing over of the package proof you paid? Expecting my delivery next Wed (coming from US via Cologne)

They'll leave a copy of the invoice that outlines the charges with you.

user302243 wrote: »

The shipper has to attach a customs invoice to the shipment (not necessarily on the box can be uploaded online).

This is what is used for the valuation in Ireland but customs can and do spot checks and open up anything they think might have an incorrect valuation.

say they do open it,
do they go to a big effort to try and research the value of the item?

Darwin wrote: »

Like snowblind above, not too impressed with their "expedited" service. Delivery originally scheduled for Monday, then pushed out to Wednesday. It arrived into Dublin very early Tuesday morning and cleared customs immediately. Still no sign of it despite marked out for delivery at 12.36am this morning.
Funny thing is the last three non-expedited packages have arrived to me on time and always before 11am - I wonder is it a different courier arm within UPS handling those?

There's essentially two different divisions within UPS here since they took over Nightline. Where I live (Dublin) deliveries are by both drivers in UPS vans (usually the same driver) and Nightline drivers who are either in taxis or white vans.

The usual UPS driver always delivers around 9.30 am but the Nightline drivers come at any time. One delivered at 9 pm a few months ago.

It used to be all the Nightline contracts were handled by the Nightline drivers (Next, Lifestyle Sports for example) but lately I've had UPS Standard EU deliveries by taxi drivers. Despite the inconsistency everything has always been delivered on-time so far.

I don't know about UPS Expedited but that's probably actual UPS drivers. I doubt the taxi drivers would be collecting customs charges, although I could be wrong. For some reason there usually isn't any out for delivery scans in my area when it's delivered by a UPS driver.

They are saying I need to file a lost package claim now �� This entire situation has gotten worse and worse that its actually funny at this stage. Not sure how packages could get lost really, just hope they find it.

Darwin wrote: »

Sounds like a nightmare, you will be protected by your credit card company if all else fails. Mine finally turned up yesterday, worked out as I expected (21% VAT + €20'ish admin fee). The driver was shocked that I didn't grumble about the import charges and had the money ready!

Good stuff did yours have to be claimed at all?
Or they just delivered it? Jesus 21% VAT will be like 200+ for me, wonder will I have to pay it if its coming from Germany after being shipped from UK

Grab All Association wrote: »

Funny This thread pops up. I’m expecting a delivery today. Next day express delivery. UPS are claiming it will be delivered today yet it’s 20:13 right now. They work until 9pm apparently, but I’m not optimistic that a parcel that left Limerick 11 hours ago will be delivered here in Thurles at 20:13-21:00 so the c^*ts have deferred premium delivery I paid for

What does the tracking page say? Express will generally be done earlier in the day. There's certain cut off times for them to be done by depending on the area.

Still says it’s out for delivery. More than likely it’s in a van parked up until Monday. The last time this happened, it was a bank holiday weekend and the parcel wasn’t delivered until the following Wednesday.