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Fastway/Parcel Connect

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Comments

  • #62
    my3cents
    Closed Accounts Posts: 9,764 ✭✭✭my3cents


    Delta1138 wrote: »
    Were it so easy, Amazon said it was delivered so does UPS.

    Ask for a copy of the signature.


  • #63
    my3cents
    Closed Accounts Posts: 9,764 ✭✭✭my3cents


    Delta1138 wrote: »
    Were it so easy, Amazon said it was delivered so does UPS.

    Ask for a copy of the signature.


  • #64
    Delta1138
    Registered Users Posts: 88 ✭✭Delta1138


    my3cents wrote: »
    Ask for a copy of the signature.

    It says and I quote,

    " We delivered a parcel which we were authorised to deliver without capturing a signature by leaving it in a safe delivery location"

    So its still in the boot of his car ?

    UPDATE: Fastway cant get in contact with the driver.


  • #65
    Delta1138
    Registered Users Posts: 88 ✭✭Delta1138


    my3cents wrote: »
    Ask for a copy of the signature.

    It says and I quote,

    " We delivered a parcel which we were authorised to deliver without capturing a signature by leaving it in a safe delivery location"

    So its still in the boot of his car ?

    UPDATE: Fastway cant get in contact with the driver.


  • #66
    my3cents
    Closed Accounts Posts: 9,764 ✭✭✭my3cents


    Ask Amazon for proof of delivery. They didn't ask for any therefore can't prove it was delivered its Amazons problem not yours.


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  • #67
    my3cents
    Closed Accounts Posts: 9,764 ✭✭✭my3cents


    Ask Amazon for proof of delivery. They didn't ask for any therefore can't prove it was delivered its Amazons problem not yours.


  • #68
    Ewan Hoosarmi
    Closed Accounts Posts: 465 ✭✭Ewan Hoosarmi


    A hopeless crowd. They have lost a delivery for me and marked it as delivered and signed for. They refuse to provide any proof of delivery. The seller is fuming and saying that I have received the item.

    Why are this useless company being used as the delivery agent? Like above, I have never had any problem with any other courier, yet this is the second delivery problem I've had with these wasters.


  • #69
    Ewan Hoosarmi
    Closed Accounts Posts: 465 ✭✭Ewan Hoosarmi


    A hopeless crowd. They have lost a delivery for me and marked it as delivered and signed for. They refuse to provide any proof of delivery. The seller is fuming and saying that I have received the item.

    Why are this useless company being used as the delivery agent? Like above, I have never had any problem with any other courier, yet this is the second delivery problem I've had with these wasters.


  • #70
    rosmoke
    Registered Users Posts: 416 ✭✭rosmoke


    Never had problems with Fastway, I wish they sent a text before delivery though.

    Today I got a parcel from Amazon with them, I ordered it on 31th Jan. On the website it still shows "On the way" ..


  • #71
    rosmoke
    Registered Users Posts: 416 ✭✭rosmoke


    Never had problems with Fastway, I wish they sent a text before delivery though.

    Today I got a parcel from Amazon with them, I ordered it on 31th Jan. On the website it still shows "On the way" ..


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  • #72
    Ewan Hoosarmi
    Closed Accounts Posts: 465 ✭✭Ewan Hoosarmi


    rosmoke wrote: »
    Never had problems with Fastway, I wish they sent a text before delivery though.

    Today I got a parcel from Amazon with them, I ordered it on 31th Jan. On the website it still shows "On the way" ..
    As they are all franchises, some will be better than others. The south east franchise is the one I have had ongoing problems with.


  • #73
    Ewan Hoosarmi
    Closed Accounts Posts: 465 ✭✭Ewan Hoosarmi


    rosmoke wrote: »
    Never had problems with Fastway, I wish they sent a text before delivery though.

    Today I got a parcel from Amazon with them, I ordered it on 31th Jan. On the website it still shows "On the way" ..
    As they are all franchises, some will be better than others. The south east franchise is the one I have had ongoing problems with.


  • #74
    Delta1138
    Registered Users Posts: 88 ✭✭Delta1138


    Its the North East I have trouble with, i believe that it might legitimately just be the driver.I think it might be his sister doing it when hes not around either way, its just terrible.


  • #75
    Delta1138
    Registered Users Posts: 88 ✭✭Delta1138


    Its the North East I have trouble with, i believe that it might legitimately just be the driver.I think it might be his sister doing it when hes not around either way, its just terrible.


  • #76
    rosmoke
    Registered Users Posts: 416 ✭✭rosmoke


    It is possible, I think they have designated areas. I'm in Citywest


  • #77
    rosmoke
    Registered Users Posts: 416 ✭✭rosmoke


    It is possible, I think they have designated areas. I'm in Citywest


  • #78
    Ewan Hoosarmi
    Closed Accounts Posts: 465 ✭✭Ewan Hoosarmi


    Delta1138 wrote: »
    Its the North East I have trouble with, i believe that it might legitimately just be the driver.I think it might be his sister doing it when hes not around either way, its just terrible.
    Yes, I think the individual driver is the problem, but the office are showing no will to resolve the problem and are refusing to give me contact information for the franchise holder, Mr Willie Day.


  • #79
    Ewan Hoosarmi
    Closed Accounts Posts: 465 ✭✭Ewan Hoosarmi


    Delta1138 wrote: »
    Its the North East I have trouble with, i believe that it might legitimately just be the driver.I think it might be his sister doing it when hes not around either way, its just terrible.
    Yes, I think the individual driver is the problem, but the office are showing no will to resolve the problem and are refusing to give me contact information for the franchise holder, Mr Willie Day.


  • #80
    Delta1138
    Registered Users Posts: 88 ✭✭Delta1138


    Update:

    I got an email back saying that the driver left the package at the door and that it could be with a neighbour, I don't how to respond to that.

    This is by far the worst experience I have ever had with a courier.


  • #81
    Delta1138
    Registered Users Posts: 88 ✭✭Delta1138


    Update:

    I got an email back saying that the driver left the package at the door and that it could be with a neighbour, I don't how to respond to that.

    This is by far the worst experience I have ever had with a courier.


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  • #82
    D3V!L
    Registered Users Posts: 2,923 ✭✭✭D3V!L


    I have a CCTV video of a fastway driver dumping my package in my bin. There was no delivery slip or any notification to say it was there.

    The only way we found it was that the bin was going out the following Monday !!


  • #83
    D3V!L
    Registered Users Posts: 2,923 ✭✭✭D3V!L


    I have a CCTV video of a fastway driver dumping my package in my bin. There was no delivery slip or any notification to say it was there.

    The only way we found it was that the bin was going out the following Monday !!


  • #84
    punisher5112
    Registered Users Posts: 24,647 ✭✭✭✭punisher5112


    Delta1138 wrote: »
    Update:

    I got an email back saying that the driver left the package at the door and that it could be with a neighbour, I don't how to respond to that.

    This is by far the worst experience I have ever had with a courier.

    Contact Amazon.

    Package if left there is open to theft so how could you be responsible.


  • #85
    punisher5112
    Registered Users Posts: 24,647 ✭✭✭✭punisher5112


    Delta1138 wrote: »
    Update:

    I got an email back saying that the driver left the package at the door and that it could be with a neighbour, I don't how to respond to that.

    This is by far the worst experience I have ever had with a courier.

    Contact Amazon.

    Package if left there is open to theft so how could you be responsible.


  • #86
    Delta1138
    Registered Users Posts: 88 ✭✭Delta1138


    punisher5112 wrote: »
    Contact Amazon.

    Package if left there is open to theft so how could you be responsible.


    I did there, am getting a refund. But I am livid that this lazy c*#t will not have boo said to him.


  • #87
    Delta1138
    Registered Users Posts: 88 ✭✭Delta1138


    punisher5112 wrote: »
    Contact Amazon.

    Package if left there is open to theft so how could you be responsible.


    I did there, am getting a refund. But I am livid that this lazy c*#t will not have boo said to him.


  • #88
    HONKEY TONK
    Closed Accounts Posts: 779 ✭✭✭HONKEY TONK


    I have found Fastway as the worst delivery company to deal with.

    Delivery next working day

    Delivery next working day

    Delivery next working day

    Here is todays example

    441039.PNG

    This is the one before

    6034073


  • #89
    HONKEY TONK
    Closed Accounts Posts: 779 ✭✭✭HONKEY TONK


    I have found Fastway as the worst delivery company to deal with.

    Delivery next working day

    Delivery next working day

    Delivery next working day

    Here is todays example

    441039.PNG

    This is the one before

    6034073


  • #90
    L1011
    Moderators, Business & Finance Moderators, Motoring & Transport Moderators, Society & Culture Moderators Posts: 67,523 Mod ✭✭✭✭L1011


    Used to use fastway for b2b and they were fine. Fall apart entirely when handling recipients who aren't there during business hours though

    If they can't provide proper delivery options to consumers they really shouldn't offer it as a service


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  • #91
    L1011
    Moderators, Business & Finance Moderators, Motoring & Transport Moderators, Society & Culture Moderators Posts: 67,523 Mod ✭✭✭✭L1011


    Used to use fastway for b2b and they were fine. Fall apart entirely when handling recipients who aren't there during business hours though

    If they can't provide proper delivery options to consumers they really shouldn't offer it as a service


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