05-12-2018, 10:56 | #1 |
Registered User
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Rutland Cycling
Anybody buy a bike from them ? I was wondering are they reliable , they have bikes available ( on their websites) that are sold out elsewhere . They seem to be slow to respond to emails according to some reviews
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05-12-2018, 11:54 | #2 |
Moderator
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just worth noting that it's quite possible negative reaction could be actionable by mods - boards.ie certainly would not want to be dragged into a fight if someone posted something that was potentially libellous.
however, positive feedback from genuine customers would be perfectly OK. |
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05-12-2018, 12:43 | #4 | |
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I bought a bike from them, here is a post from a while back when somebody asked a similar question
https://www.boards.ie/vbulletin/show...00&postcount=3 Quote:
Overall I'm pretty satisfied and would do it again. |
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05-12-2018, 12:47 | #5 | |
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05-12-2018, 13:04 | #6 |
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I could have sworn that I bought from them before but I can't find any trace in my email (may have deleted). I have only heard good things about them. I think every company is a bit slow at the moment to reply to emails and dispatch items due to Black Friday sales. The world we live in at the moment means we expect responses and dispatches in double quick time. I have had some short delays from Merlin, Bikester, Wiggle and Amazon. I would still rate all of those companies very highly though.
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05-12-2018, 14:35 | #7 | |
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05-12-2018, 14:48 | #8 |
Registered User
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bought various bits from them, always been good service.
have had a few returns and found the process easy. delivery is more expensive than some places and while they offer easy UK returns postage, posting back from ireland requires paying upfront and getting postage costs back from them. i'd recommend them anyway. |
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05-12-2018, 14:52 | #10 | |
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05-12-2018, 16:09 | #12 |
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I ordered bike on the 28th Nov and only received receipt today. Could be backlog of black Friday orders I imagine
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05-12-2018, 19:04 | #14 |
Registered User
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Bought an MTB from them, very good price, fast dispatch and very carefully packed. The setup of the bike itself was fine, but not excellent. Cables were messy and some of the bolts weren't torqued right. They were very nice to deal with though, and their prices were excellent, so I'd happily deal with them again if the price is right, and just be willing to do a tidy up when the bike arrives.
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