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Tom Tom Map Corrections

1235

Comments

  • #122
    gebbel
    Registered Users Posts: 1,354 ✭✭✭gebbel


    N52 from Mullingar to Delvin. 3 new sections of road not included in the latest map. 1st new section is on the Mullingar side of Rathconnell, 2nd section is 3km further on towards Delvin, and the final section is just west of Delvin itself.


  • #123
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    I'm not familiar with this area. To get this reported I need you post a screen shot showning new road on existing layout.


  • #124
    mickeyboymel
    Registered Users Posts: 815 ✭✭✭mickeyboymel


    He is talking about the three sections of road which I reported in post #120


  • #125
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    In that case a report has already been sent to TT/TA.


  • #126
    Qualitymark
    Closed Accounts Posts: 6,824 ✭✭✭Qualitymark


    A business at the postcode BT33 0LU in Dundrum, Co Down, Northern Ireland has told me that they're constantly getting calls from lost TomTom users who have been wrongly navigated to an address in Newcastle. They warned me not to enter the postcode in the TomTom, but said it works ok in Garmins, etc.

    I don't know how to correct this, and am logging it here.


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  • #127
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    That's one for TA directly.


  • #128
    Qualitymark
    Closed Accounts Posts: 6,824 ✭✭✭Qualitymark


    KoolKid wrote: »
    That's one for TA directly.

    TA?


  • #129
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Tele Atlas.
    Ill pass it on, but POIs wouldn't be high priority ..


  • #130
    Qualitymark
    Closed Accounts Posts: 6,824 ✭✭✭Qualitymark


    KoolKid wrote: »
    Tele Atlas.
    Ill pass it on, but POIs wouldn't be high priority ..

    KoolKid, this isn't a question of POIs, it's a question of an incorrect address.

    Warned by the proprietor, I didn't enter the shop's post code, but instead entered its actual street address - correctly, of course, 8 Main Street, Dundrum, Co Down, but in the fantasy world of Thatcherite geographers where the counties no longer exist, this is given as Main Street, Dundrum, Newcastle.

    The TomTom map first brought me to Newcastle, Co Down, where it trapped me for some 30 minutes in a continuing circle as it tried to force me through a non-existent right turn. Finally I defied it and took a straight road. It then brought me to Main Street all right - but Main Street, Newcastle.

    I reset it for the 'city' of Dundrum, and it brought me to Dundrum, where it led me up into a council estate in the back of the village, apparently under the impression that this was the city centre.

    I turned around and went down, and found my own way to Main Street, and found the place I was going to.

    Not one of TomTom's more stratospheric performances.


  • #131
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Ahh.. sorry got it now.
    Can you tell me what map version your using?
    Trying this on v865 the post code brings me to Newcastle .
    If I search Dundrum I get 2 (Tassagh) and ( Killard)
    If I search Main Street it Brings me to Main Street between Railway Street & Donard Place. Is this the correct location?


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  • #132
    Qualitymark
    Closed Accounts Posts: 6,824 ✭✭✭Qualitymark


    Hi Koolkid - here it is: 8 Main St, Dundrum, Newcastle, BT33 0LU, UK

    http://maps.google.com/maps?f=q&source=s_q&hl=en&geocode=&q=8+Main+St,+Dundrum,+Newcastle,+BT33+0LU,+UK&aq=0&sll=37.0625,-95.677068&sspn=32.527387,69.345703&ie=UTF8&hq=&hnear=8+Main+St,+Dundrum,+Newcastle,+County+Down+BT33+0LU,+United+Kingdom&ll=54.260938,-5.841293&spn=0.011706,0.03386&t=h&z=15&iwloc=A

    My map version is the latest one, or was last week when you asked me, anyway ;)


  • #133
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Thanks. Ill get something together & over to them tomorrow.


  • #134
    Qualitymark
    Closed Accounts Posts: 6,824 ✭✭✭Qualitymark


    Thanks, KoolKid - maybe ask them to check the no-right-turn in Newcastle too?


  • #135
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    I will put it down. Make that correction on your device as well,and select share.


  • #136
    Qualitymark
    Closed Accounts Posts: 6,824 ✭✭✭Qualitymark


    My TomTom Go 520T seemed to have been re-educated to stop its habit of trying to make me turn right through a row of bollards between Stephen's Green and Merrion Row, but last week it did it again.


  • #137
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    I'm still pursuing that one.:D;)


  • #138
    Qualitymark
    Closed Accounts Posts: 6,824 ✭✭✭Qualitymark


    I've corrected it for MapShare, but this time when updating didn't get any message saying "You have MapShare corrections, do you wish to share them", or whatever.


  • #139
    daphil
    Registered Users Posts: 304 ✭✭daphil


    KoolKid wrote: »
    I'm still pursuing that one.:D;)

    Hi KK,
    how do you get TT/TA to listen when you supply corrections ? I have submitted an error on a couple of occasions in the past and I see from my map download today that the problem is still there.
    The "hopefully" attached screen shot shows where Dublin St passes under the overpass in Blackpool Cork. The map shows Dublin Street coming to a sudden stop, where in reality it runs into Thomas Davis St. Many,many years ago, the road was closed for work on the overpass, but it has been open FOR YEARS.
    How can I get this corrected ?. It is one of the routes from Limerick to Cork and a quite important route.
    Thanks,
    Dave
    Cork.


  • #140
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Getting map corrections propagated is quite a chore at time, even for me ,being a tester.
    Can you provide me with co ordinates & map version for that.


  • #141
    daphil
    Registered Users Posts: 304 ✭✭daphil


    Sorry, how do I get the co-ordinates. The map vers is V 870.3406, new out today.
    Dave


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  • #142
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Its ok I got them.
    Ill send in a report on it.


  • #143
    daphil
    Registered Users Posts: 304 ✭✭daphil


    Thanks


  • #144
    Qualitymark
    Closed Accounts Posts: 6,824 ✭✭✭Qualitymark


    Drove to Tara yesterday, and the TomTom still doesn't have the POI correct; rather than the Hill of Tara (centre of Ireland, major tourist destination), the satnav brings you to a little shop called Tara na Rí a couple of kilometres away. You have to retrace your drive and go through a couple of roundabouts signposted for Tara to get to the hill of the High Kings.


  • #145
    Qualitymark
    Closed Accounts Posts: 6,824 ✭✭✭Qualitymark


    The TomTom map for Dublin Port hasn't included major changes, and attempts to drive you through closed-off roads as you search for Terminal 1 and the ferry.

    And by the way, it's also still trying to get drivers to turn right through a line of bollards from Richmond Street into Lennox Street in Rathmines. (This permanent barrier is visible on Google Maps.)


  • #146
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Map v870 Quality mark?


  • #147
    Track42
    Registered Users Posts: 12 ✭Track42


    KoolKid wrote: »
    Map v870 Quality mark?

    Map v870 provides the same two routes described by “Qualitymark”.

    If you take the “official” route to the ferry terminals in Dublin Port (from the direction of the East Link Bridge), by following the road signs on East Wall Road, you will be directed to bear left shortly before the road reaches the M50 tunnel and on to Tolka Quay Road and the terminals via Promenade Road .
    The TomTom route takes you off the East Wall Road much earlier, taking a right turn into Alexandra Road (this seemed to be unobstructed when I drove past it in May), then on to Tolka Quay Road. It seems to be a more direct route, but perhaps access to the ferry terminals is blocked somewhere along the way.

    With regard to the route that includes a right turn from Lennox Street to Richmond Street, this can be corrected by using Mapshare (though I think that it requires reports from four or five devices before an error is eventually corrected on a new version of a map). However, Mapshare isn’t available to users of any of the new devices that use the My TomTom utility.


  • #148
    Qualitymark
    Closed Accounts Posts: 6,824 ✭✭✭Qualitymark


    I've reported it a bunch of times on Mapshare. Bored with doing it now.


  • #149
    Qualitymark
    Closed Accounts Posts: 6,824 ✭✭✭Qualitymark


    It seems really strange that TomTom Points of Interest don't include the NCT centres. Every driver is going to visit these once a year once their car is a few years old. And heaven knows the online maps on the NCT site aren't helpful.


  • #150
    helvete
    Registered Users Posts: 9 ✭helvete


    any idea on how long it will take to have the new N2-N3 link road near ballycoolin included on new maps?


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  • #151
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Can you send me any more detail on that . Location and what it should be like etc....


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