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22-05-2020, 19:21   #76
loco-colo
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Handy to know - Thanks GreeBo.
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22-05-2020, 19:22   #77
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Newlands cross was well stocked and no crowds today . We managed to dodge the showers too so a bonus !
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22-05-2020, 19:23   #78
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Was anyone in Newlands GC during the week?

There's some things I'd like to get but not if it involves queuing for an hour, only to find the place cleaned out!
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22-05-2020, 19:24   #79
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Was anyone in Newlands GC during the week?

There's some things I'd like to get but not if it involves queuing for an hour, only to find the place cleaned out!
ETA crossed posts with the last one!

Great to hear.
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22-05-2020, 19:27   #80
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Was anyone in Newlands GC during the week?

There's some things I'd like to get but not if it involves queuing for an hour, only to find the place cleaned out!
No queues today but it was a dull blustery day
We passed it on a fine day during the week and saw about 8-10 in a queue . I saw them wheeling in new stock today , there was no shortage at all of stock
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22-05-2020, 19:31   #81
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Handy to know - Thanks GreeBo.
About a 10 min queue to get in, but not at all jammed inside.
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22-05-2020, 20:24   #82
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So then, Monday will it be manic?

It feels like it'll either be a mad rush full of impatient queuing with screaming children or everyone will in fact hold fire and they'll be quieter than expected.

Checking the facebook, website of your centre of choice first is recommended as each will surely have a plan of action suitable for their circumstances.
People are not supposed to bring kids into shops at all.
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23-05-2020, 16:12   #83
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Someone was asking about Windy Ridge. A friend was there this week in afternoon and said queues so left tho was able to get into enlarged carpark ok. The staff said evenings were a good time as place open to 8 pm.
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23-05-2020, 16:59   #84
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Thanks Garlinge - I was asking - didn't know about late opening.
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25-05-2020, 11:35   #85
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About a 10 min queue to get in, but not at all jammed inside.
They make you queue outside so as to limit the number of customers per sq. metre inside.
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25-05-2020, 12:26   #86
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called to the cottage garden centre near ratoath; they're quite low on stock, said that their supply lines are very constricted.
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26-05-2020, 01:51   #87
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I got this from Mr. Middleton on Friday:

http://sendy.mrmiddleton.com/w/6b117...FlLtSmTMwD763A

Quote:


Thank you in world turned upside-down

It has been over 8 weeks now since the country has been in lock-down in response to this horrific virus.

Nothing is normal ,many are laid off work, others concerned for their jobs, many are risking their own health daily and some like us have been so overwhelmed with a demand for orders, mainly vegetable seed.

Mr Middleton is a small family company and has been severely challenged to respond to the sudden 1000 x increase in demand.

At first we were totally taken aback by the surge in orders, this was compounded by a Covid case among our small team.

We responded by putting the safety of our staff and customers first , closing our office and allowing the warehouse to continue dispatching orders . It was difficult working without the office admin team whilst worrying about everybody’s health.


We had to close our phone lines and simply could not answer the high volume of emails we were receiving.

The vast majority of enquiries have been measured and friendly: some of the warmest messages of support have been greatly appreciated and at times moved us to tears. Whilst there has been a small number of less understanding messages, they have been much in the minority.

To try to cope with the demand, we’ve roped in family members, extending our working time. We worked 7 days a week , 10 hours a day for the last 8 weeks.

The website capacity has been challenged by the demand,as the number one seed supplier in the country we felt it was our duty keep the webshop open in order to supply our loyal customers who would normally purchase their seed in person in our shop .

At first the website was open as normal but when the queue reached many thousands of orders, we simply had to close for a number of days in order to clear the backlog. We are now open as normal and expect all outstanding orders to be shipped within the next few days and return to normal shipping times next week. Our phone lines are now open as usual and we will respond to all emails, however it may take some time to answer the thousands received over the past weeks.

At some point, things will go back to normal. For us at the moment, it feels like some way off. We hope,subject to government guidelines , to reopen our shop in Mary Street on June 8th . Our open days and garden masterclass events have all been cancelled for the next year . It was a difficult decision to cancel the event in April when so many had booked and were looking forward to hearing four great speakers . As soon as the decision was taken we refunded all attendees in full .

Thank you so much for showing such patience and understanding during this strange period. We appreciate your support in this difficult time in our history. As mentioned, the warm comments have been extremely well received. It is such a pleasure to witness the very best in the vast majority of people at this time.

We are doing our utmost to reduce the dispatch time and reply to your enquiries in good time, and hopefully to get back to normality. If you have shopped online with us for the first time we hope you will pay us a return visit . We greatly appreciate all the support we have received and look forward to supplying you with great gardening supplies in the future .

Mr Middleton

Thank you!
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