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Broken Treadmill (Argos)

  • 22-10-2019 1:42pm
    #1
    Mr.Maroon
    Registered Users Posts: 229 ✭✭


    Hi,

    I bought a Reebok treadmill from Argos back in July.
    Over the weekend it started acting up and now when it's running the motor seems to be struggling.

    I didn't take out the insurance Argos offer when purchasing and I can't find the warranty card which came with it. I also don't have the receipt anymore.

    What are my options? Should I contact Argos, Reebok or is it completely pointless and I'm now out of pocket.


Comments

  • #2
    Cheshire Cat
    Registered Users Posts: 2,276 ✭✭✭Cheshire Cat


    Mr.Maroon wrote: »
    Hi,

    I bought a Reebok treadmill from Argos back in July.
    Over the weekend it started acting up and now when it's running the motor seems to be struggling.

    I didn't take out the insurance Argos offer when purchasing and I can't find the warranty card which came with it. I also don't have the receipt anymore.

    What are my options? Should I contact Argos, Reebok or is it completely pointless and I'm now out of pocket.

    Did you give Argos your email when you purchased it? They normally mail you the receipt.


  • #3
    Mr.Maroon
    Registered Users Posts: 229 ✭✭Mr.Maroon


    Cheshire Cat wrote: »
    Did you give Argos your email when you purchased it? They normally mail you the receipt.

    I'd say I would have, but there is no sign of it in my inbox.
    I do have an SMS from them asking to arrange a date/time for delivery which has the order number included.


  • #4
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    did you pay by card?


  • #5
    runawaybishop
    Registered Users Posts: 9,500 ✭✭✭runawaybishop


    Mr.Maroon wrote: »
    I'd say I would have, but there is no sign of it in my inbox.
    I do have an SMS from them asking to arrange a date/time for delivery which has the order number included.

    What should do it, Argos are very easy to deal with.


  • #6
    Postgrad10
    Registered Users Posts: 2,792 ✭✭✭Postgrad10


    If you paid by card. They can search the purchase number for you to get you a refund. They are the best at returns so you shouldn’t have any problems.


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  • #7
    _Brian
    Registered Users Posts: 18,473 ✭✭✭✭_Brian


    Have to say Argos are great on these things.

    Print off whatever supporting info you have and bring it to customer services and I’m sure they will sort it.


  • #8
    Mr.Maroon
    Registered Users Posts: 229 ✭✭Mr.Maroon


    Rang them earlier and got it sorted.
    They're sending a courier next week to pick up the broken treadmill and have issued me a full refund. They also gave me the choice of a replacement treadmill but I went with the refund instead.

    Have to say - their customer service were very helpful and made it a simple pain free process.


  • #9
    thomas anderson.
    Registered Users Posts: 1,106 ✭✭✭thomas anderson.


    Best in the business for this stuff

    Brought back a dodgy head razor 2 days before the warranty was up.thing still had hair in it. They took it back an gave me a new one.

    Still have it 7 years later


  • #10
    Postgrad10
    Registered Users Posts: 2,792 ✭✭✭Postgrad10


    Bought a faulty vax Hoover a few years back. No receipt but customer services were able to track it for and got my refund. Makes for a happy return customer .


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