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Hi all,
Vanilla are planning an update to the site on April 24th (next Wednesday). It is a major PHP8 update which is expected to boost performance across the site. The site will be down from 7pm and it is expected to take about an hour to complete. We appreciate your patience during the update.
Thanks all.

Order never arrived

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Comments

  • #32
    Famous Blue Raincoat
    Registered Users Posts: 75 ✭✭Famous Blue Raincoat


    The unfulfilled delivery date seems to be very common with Gomibo.


    I paid for my Gomibo order on 21 December, and it was due to be delivered the following day, the 22 December. I just received it this morning, 29 December - but not before several days of 'Your parcel will be here late today', which kept me in waiting.


    I printed out the UPS label, and according to the UPS website, everybody in Dublin and further beyond must drive to Swords to drop the product off at: https://www.ups.com/dropoff?loc=en_IE

    What a joke. And that's before getting the refund on the quite substantial amount of money which has been sitting in Gomibo's account in these higher interest days for 8 days now.

    I'll ring Mastercard/BofIreland now and see if they will refund me directly.



  • #33
    VG31
    Registered Users Posts: 3,388 ✭✭✭VG31


    https://www.boards.ie/discussion/comment/120044041#Comment_120044041

    You can schedule a collection on the UPS website.



  • #34
    Famous Blue Raincoat
    Registered Users Posts: 75 ✭✭Famous Blue Raincoat


    Do they charge for that? (the UPS website seems almost entirely focused on businesses/sellers of products, rather than on the recipients of those products)



  • #35
    VG31
    Registered Users Posts: 3,388 ✭✭✭VG31


    https://www.boards.ie/discussion/comment/120044791#Comment_120044791

    No, when you go to schedule a collection it may say something like "charges may apply" but it's free. I've used them loads of times for selling or returning items.



  • #36
    daheff
    Registered Users Posts: 5,833 ✭✭✭daheff


    i hope none of you are paying extra for shipping, via courier, that ends up being via post? Otherwise you would have some comeback on these costs.



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