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Bought a car issue

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  • 19-09-2020 8:43pm
    #1
    Umpalumpa
    Registered Users Posts: 523 ✭✭✭


    Hi all
    Looking for advice regarding an issue.
    Just bought a second hand car from a main dealer. Car was advertised with Bluetooth and an alarm. Took the car for a test drive and was happy so paid the money.
    When I got home I started messing about trying to figure out the radio, display ect.. I tried to figure out pairing Bluetooth until. I realised there was none. There is no alarm installed either.
    Is it a case that I should have realised this before paying the money?
    Dealer is closed until Monday so haven't had a chance to contact them


«13

Comments

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    #2
    Cee-Jay-Cee
    Registered Users Posts: 12,235 ✭✭✭✭Cee-Jay-Cee


    Contact them, tell them you will drop the car back for them to fit a Bluetooth kit and alarm otherwise you want your money back. Tell them the alarm is essential for your insurance policy and you bought the car only because it had one.


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    #3
    Umpalumpa
    Registered Users Posts: 523 ✭✭✭Umpalumpa


    Cee-Jay-Cee wrote: »
    Contact them, tell them you will drop the car back for them to fit a Bluetooth kit and alarm otherwise you want your money back. Tell them the alarm is essential for your insurance policy and you bought the car only because it had one.

    My only issue now is that the salesman never told me directly that it had them. It was advertised on their website and carzone. Ie which has now been taken down.
    I have contacted carzone to see if I can get a copy of the add but not sure if it's possible


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    #4
    Dav010
    Registered Users Posts: 14,001 ✭✭✭✭Dav010


    What car/year is it?

    You might be able to find page using wayback machine.


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    #5
    Umpalumpa
    Registered Users Posts: 523 ✭✭✭Umpalumpa


    Dav010 wrote: »
    What car/year is it?

    You might be able to find page using wayback machine.

    2013 civic
    Never heard of wayback machine


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    #6
    Dav010
    Registered Users Posts: 14,001 ✭✭✭✭Dav010


    Umpalumpa wrote: »
    2013 civic
    Never heard of wayback machine

    https://archive.org/web/

    https://www.google.ie/amp/s/gadgets.ndtv.com/internet/features/how-to-view-lost-webpages-640132?amp=1&akamai-rum=off

    Looking at Honda site spec for 2013, seems to list Bluetooth and alarm, a few other listed examples also list both. Did you check owners handbook?


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    #7
    Umpalumpa
    Registered Users Posts: 523 ✭✭✭Umpalumpa


    Dav010 wrote: »
    https://archive.org/web/

    https://www.google.ie/amp/s/gadgets.ndtv.com/internet/features/how-to-view-lost-webpages-640132%3famp=1&akamai-rum=off

    Looking at Honda site spec for 2013, seems to list Bluetooth and alarm, a few other listed examples also list both. Did you check owners handbook?

    Ye checked the handbook. The handbook is for all civic models and Im unable to for the steps as my car doesn't contain some buttons to activate Bluetooth. As for the alarm, I checked by locking the doors and trying to open the door sfrom the inside.


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    #8
    Dav010
    Registered Users Posts: 14,001 ✭✭✭✭Dav010


    Umpalumpa wrote: »
    Ye checked the handbook. The handbook is for all civic models and Im unable to for the steps as my car doesn't contain some buttons to activate Bluetooth. As for the alarm, I checked by locking the doors and trying to open the door sfrom the inside.

    Does opening from inside activate alarm?

    You should be able to view spec for your particular model online.


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    #9
    Umpalumpa
    Registered Users Posts: 523 ✭✭✭Umpalumpa


    Dav010 wrote: »
    Does opening from inside activate alarm?

    You should be able to view spec for your particular model online.

    No it doesn't activate the alarm


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    #10
    Dav010
    Registered Users Posts: 14,001 ✭✭✭✭Dav010


    Umpalumpa wrote: »
    No it doesn't activate the alarm

    What I mean is, would opening car from inside normally cause an alarm to sound?


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    #11
    Umpalumpa
    Registered Users Posts: 523 ✭✭✭Umpalumpa


    Dav010 wrote: »
    What I mean is, would opening car from inside normally cause an alarm to sound?

    Yes it would on my previous cars


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    #12
    Darc19
    Registered Users Posts: 3,817 ✭✭✭Darc19


    I'd find it hard to believe that a 2013 car doesn't have a factory fitted alarm.


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    #13
    Umpalumpa
    Registered Users Posts: 523 ✭✭✭Umpalumpa


    Darc19 wrote: »
    I'd find it hard to believe that a 2013 car doesn't have a factory fitted alarm.

    That's what I thought, how do I check?
    I would normally check by locking doors and open them again from the inside. There are no motion sensors either


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    #14
    Darc19
    Registered Users Posts: 3,817 ✭✭✭Darc19


    Umpalumpa wrote: »
    That's what I thought, how do I check?
    I would normally check by locking doors and open them again from the inside. There are no motion sensors either

    A couple of Google clicks says that an alarm was not a standard item.

    But it does have an immobiliser.

    Frankly, I'd prefer immobiliser to an alarm.


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    #15
    Umpalumpa
    Registered Users Posts: 523 ✭✭✭Umpalumpa


    Darc19 wrote: »
    A couple of Google clicks says that an alarm was not a standard item.

    But it does have an immobiliser.

    Frankly, I'd prefer immobiliser to an alarm.

    I'd prefer both to be honest


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    #16
    corks finest
    Registered Users Posts: 8,628 ✭✭✭corks finest


    Umpalumpa wrote: »
    Ye checked the handbook. The handbook is for all civic models and Im unable to for the steps as my car doesn't contain some buttons to activate Bluetooth. As for the alarm, I checked by locking the doors and trying to open the door sfrom the inside.

    Might be a jap import and they probably took the original one with Bluetooth etc out as their radio frequency doesent work here ,mostly that happens with hybrid jap imports, had 3 and all had this done, maybe I’m completely wrong of course ref your particular model


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    #17
    Umpalumpa
    Registered Users Posts: 523 ✭✭✭Umpalumpa


    corks finest wrote: »
    Might be a jap import and they probably took the original one with Bluetooth etc out as their radio frequency doesent work here ,mostly that happens with hybrid jap imports, had 3 and all had this done, maybe I’m completely wrong of course ref your particular model

    How can I check if its an import. I've already told the insurance company that's its not


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    #18
    Darc19
    Registered Users Posts: 3,817 ✭✭✭Darc19


    Shane o'donoghue took half a day to work out the Bluetooth
    https://www.carzone.ie/car-reviews/Honda-Civic-2013/212

    Check YouTube for Bluetooth details

    Just saw that it's the es model that has Bluetooth. The entry level SE doesn't


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    #19
    TheW1zard
    Registered Users Posts: 1,340 ✭✭✭TheW1zard


    Umpalumpa wrote: »
    How can I check if its an import. I've already told the insurance company that's its not

    Is the reg no more than 120000?
    Ie 131D 121456


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    #20
    Umpalumpa
    Registered Users Posts: 523 ✭✭✭Umpalumpa


    TheW1zard wrote: »
    Is the reg no more than 120000?
    Ie 131D 121456

    Reg is 131-29***


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    #21
    TheW1zard
    Registered Users Posts: 1,340 ✭✭✭TheW1zard


    Umpalumpa wrote: »
    Reg is 131-29***

    'Imports' start at 120k.
    Sounds like your car was bought in ireland


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    #22
    Caranica
    Registered Users Posts: 10,001 ✭✭✭✭Caranica


    TheW1zard wrote: »
    'Imports' start at 120k.
    Sounds like your car was bought in ireland

    My car was an import, bought from an Irish garage who imported it. Reg after county is 21*** so the 120k thing isn't true?


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    #23
    TheW1zard
    Registered Users Posts: 1,340 ✭✭✭TheW1zard


    Caranica wrote: »
    My car was an import, bought from an Irish garage who imported it. Reg after county is 21*** so the 120k thing isn't true?

    Mechanic friend told me that, it might have changed now though?!
    OP it should say on log book when it was 1st registered in ireland.

    The 120k thing might only apply to jap cars, im not sure?


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    #24
    Atlantic Dawn
    Registered Users Posts: 81,115 ✭✭✭✭Atlantic Dawn
    M


    Caranica wrote: »
    My car was an import, bought from an Irish garage who imported it. Reg after county is 21*** so the 120k thing isn't true?


    Yes the 120k import assigned number for Dublin is only up to 2010, after this all followed the last number issued from originally sold Irish cars.


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    #25
    bobbyy gee
    Banned (with Prison Access) Posts: 1,306 ✭✭✭bobbyy gee


    you can buy Bluetooth dongle Ali express china for 7 or alarm for 25 or gps tracker 35


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    #26
    Umpalumpa
    Registered Users Posts: 523 ✭✭✭Umpalumpa


    bobbyy gee wrote: »
    you can buy Bluetooth dongle Ali express china for 7 or alarm for 25 or gps tracker 35

    My main issue is the car was advertised with Bluetooth and alarm.


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    #27
    MarkR
    Moderators, Regional Midwest Moderators Posts: 11,053 Mod ✭✭✭✭MarkR


    Ring up garage and tell them it's not working, let them figure it out.


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    #28
    Hurrache
    Registered Users Posts: 10,148 ✭✭✭✭Hurrache


    Darc19 wrote: »
    I'd find it hard to believe that a 2013 car doesn't have a factory fitted alarm.

    I'd most most Irish cars, even now, don't come with factory fitted alarms?


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    #29
    Umpalumpa
    Registered Users Posts: 523 ✭✭✭Umpalumpa


    UPDATE
    So after much back and forth the garage has said that the advertisement was wrong and the add should not have included Bluetooth and alarm.
    They have said that as it was an error, they wouldn't be liable for the cost of fitting the devices.
    Do I have a case to take them to the small claims court for the value of the two devices which I've gotten valued at €480?I have reported the issue to Simi but not sure what they could do apart from mediation


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    #30
    L1011
    Moderators, Business & Finance Moderators, Motoring & Transport Moderators, Society & Culture Moderators Posts: 67,618 Mod ✭✭✭✭L1011


    The defence of an error in advertisement likely isn't much use here; they never corrected the error.

    Are you willing to potentially waste 25 quid on small claims if it doesn't succeed? I'd throw a claim in in this case.


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    #31
    Umpalumpa
    Registered Users Posts: 523 ✭✭✭Umpalumpa


    L1011 wrote: »
    The defence of an error in advertisement likely isn't much use here; they never corrected the error.

    Are you willing to potentially waste 25 quid on small claims if it doesn't succeed? I'd throw a claim in in this case.

    Ye no problem going down that route, I've kept most of the conversations through email so I have a good paper trail


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