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Emergency Call Takers and Incident Creation Representatives in An Garda Siochana

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Comments

  • #2
    job seeker
    Registered Users Posts: 5,115 ✭✭✭job seeker


    Are you referring to the "supplementary information" section? If so I always put in information to support my application. Such as voluntary experience etc.


  • #3
    Gremlinertia
    Moderators, Science, Health & Environment Moderators, Social & Fun Moderators, Regional West Moderators Posts: 59,697 Mod ✭✭✭✭Gremlinertia


    Pondering applying for this, read the 25 page job details and i fit well enough but it will be my first time applying for a job in over twenty years so i'm going to need to read the previous thread i guess.


  • #4
    job seeker
    Registered Users Posts: 5,115 ✭✭✭job seeker


    Gremlinertia wrote: »
    Pondering applying for this, read the 25 page job details and i fit well enough but it will be my first time applying for a job in over twenty years so i'm going to need to read the previous thread i guess.

    Sure why not? :) The shift work will put off a lot of people. As I assume that it won't suit some!


  • #5
    job seeker
    Registered Users Posts: 5,115 ✭✭✭job seeker


    I'm amazed that this thread isn't more active! :confused: Is there anyone else applying for this?


  • #6
    EB_2013
    Registered Users Posts: 811 ✭✭✭EB_2013


    Did they always have aptitude tests for these roles?


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  • #7
    insert name here 123
    Registered Users Posts: 388 ✭✭insert name here 123


    What's the starting salary? I can't open the link on my phone.

    Thanks


  • #8
    job seeker
    Registered Users Posts: 5,115 ✭✭✭job seeker


    insert name here 123 wrote: »
    What's the starting salary? I can't open the link on my phone.

    Thanks

    25k-40k
    EB_2013 wrote: »
    Did they always have aptitude tests for these roles?

    Yes, the tests are essentially timed typing tests, if it's the same as the last recruitment!


  • #9
    Gremlinertia
    Moderators, Science, Health & Environment Moderators, Social & Fun Moderators, Regional West Moderators Posts: 59,697 Mod ✭✭✭✭Gremlinertia


    Timed typing?. Hmm, my pidgin method is fast enough but should i be considering learning touch typing??


  • #10
    job seeker
    Registered Users Posts: 5,115 ✭✭✭job seeker


    Gremlinertia wrote: »
    Timed typing?. Hmm, my pidgin method is fast enough but should i be considering learning touch typing??

    I'm in the same position as yourself and I have considered learning touch typing. But...I am too slow at it. I am talking 10 words per minute when I keep my fingers on the home row. So I think personally, that wouldn't see me very far in such a competition. Ultimately it's up too you, I guess really depends how fast you can learn touch typing in. You know?

    Edit: From what I can remember, the tests consisted of someone calling and giving personal details and it has to be input to the correct sections. I got called for the second stage, where the tests were supervised and I was under the illusion that my current job would go places, so I didn't attend it.. :D However, my job went no where... So I had major regrets..


  • #11
    EB_2013
    Registered Users Posts: 811 ✭✭✭EB_2013


    job seeker wrote: »
    Yes, the tests are essentially timed typing tests, if it's the same as the last recruitment!

    Thanks, that's good to know.


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  • #12
    Shau_98
    Registered Users Posts: 133 ✭✭Shau_98


    I applied today as well! I wonder how long recruitment takes.


  • #13
    niteclubbecks
    Registered Users Posts: 142 ✭✭niteclubbecks


    Shau_98 wrote: »
    I applied today as well! I wonder how long recruitment takes.
    I’m tempted to apply today.
    What’s the application form like does anyone know? Also what’s the aptitude tests like?


  • #14
    Shau_98
    Registered Users Posts: 133 ✭✭Shau_98


    niteclubbecks wrote: »
    I’m tempted to apply today.
    What’s the application form like does anyone know? Also what’s the aptitude tests like?
    Fairly basic, you fill them out online just asks name address DOB past employment and qualifications.
    Don't think aptitude tests are until mid January from the booklet I read.


  • #15
    niteclubbecks
    Registered Users Posts: 142 ✭✭niteclubbecks


    Shau_98 wrote: »
    Fairly basic, you fill them out online just asks name address DOB past employment and qualifications.
    Don't think aptitude tests are until mid January from the booklet I read.


    Be interesting to see what the aptitude tests are like


  • #16
    Shau_98
    Registered Users Posts: 133 ✭✭Shau_98


    niteclubbecks wrote: »
    Be interesting to see what the aptitude tests are like

    Ive taken the ESB aptitude test and passed but it was kind of awkward. I wonder will there be a typing question?
    Just curious as to what they're looking for in applications.


  • #17
    niteclubbecks
    Registered Users Posts: 142 ✭✭niteclubbecks


    Shau_98 wrote: »
    Ive taken the ESB aptitude test and passed but it was kind of awkward. I wonder will there be a typing question?
    Just curious as to what they're looking for in applications.


    Why was it awkward?


  • #18
    Shau_98
    Registered Users Posts: 133 ✭✭Shau_98


    niteclubbecks wrote: »
    Why was it awkward?

    Just some of the questions were very specific and required past knowledge on certain things.
    The maths and English part was actually grand and got gradually harder the more your progressed.

    I doubt they will use similar methods for this assessment


  • #19
    Bamboozle1982
    Registered Users Posts: 8 ✭Bamboozle1982


    I have just seen the positions advertised and I will apply before deadline. looks like a good job and I prefer shift work to the Monday to Friday groundhog day grind. Does anyone know what the shifts are. I know there are 2x days shifts followed by 2 x night shifts but what are the actual start/finish times. thanks


  • #20
    [Deleted User]
    Posts: 18,749 ✭✭✭✭[Deleted User]


    They should be 7 to 7.


  • #21
    niteclubbecks
    Registered Users Posts: 142 ✭✭niteclubbecks


    bubblypop wrote: »
    They should be 7 to 7.

    (Shifts cover 24/7/365 and therefore include nights. The pattern is: two days from 08.00 to 18.00; the following two days from 14.00 to midnight; and the following two days from 22.00 to 08.00. These are followed by four rest days.)


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  • #22
    Bamboozle1982
    Registered Users Posts: 8 ✭Bamboozle1982


    niteclubbecks wrote: »
    (Shifts cover 24/7/365 and therefore include nights. The pattern is: two days from 08.00 to 18.00; the following two days from 14.00 to midnight; and the following two days from 22.00 to 08.00. These are followed by four rest days.)

    thanks, it says those shift times Castlebar, not the call taker role, for that it says 4 days on 12 hour shifts 2 days followed by 2 nights then 4 days off but doesn't give shift times


  • #23
    [Deleted User]
    Posts: 18,749 ✭✭✭✭[Deleted User]


    niteclubbecks wrote: »
    (Shifts cover 24/7/365 and therefore include nights. The pattern is: two days from 08.00 to 18.00; the following two days from 14.00 to midnight; and the following two days from 22.00 to 08.00. These are followed by four rest days.)

    That's not what they work in the control centre in dublin.
    It's 7 to 7


  • #24
    niteclubbecks
    Registered Users Posts: 142 ✭✭niteclubbecks


    Bamboozle1982 wrote: »
    thanks, it says those shift times Castlebar, not the call taker role, for that it says 4 days on 12 hour shifts 2 days followed by 2 nights then 4 days off but doesn't give shift times


    Sorry I didn’t realize. I’d say 8 to 8


  • #25
    Shau_98
    Registered Users Posts: 133 ✭✭Shau_98


    Has anyone applied for Waterford? ☺️


  • #26
    Junior Blue
    Registered Users Posts: 28 ✭Junior Blue


    bubblypop wrote: »
    They should be 7 to 7.

    The shifts in the control rooms are 4 on 4 off12 hour tours.

    07.00-19.00 days x 2 followed by 19.00-07.00 x 2 nights


  • #27
    Bamboozle1982
    Registered Users Posts: 8 ✭Bamboozle1982


    the Dublin job is currently based in Harcourt St, it says behind Houston Station from 2022. either location is fine but if it was to move anywhere remote or not central that would mean it would not be doable for me as I don't drive. as its basically a call centre it could in theory move anywhere and that's a bit of a worry and makes me a bit reluctant but I will probably apply anyway and ask these questions if it comes to that. I am currently an EO but would be reverting to CO scale. I presume this can be done? I would actually be on more at top of EO scale with allowances but if could no longer do shifts due to not being able to reach location it would ruin my pension and I only have 10 years to go until planned retirement. If I got this job I would plan on staying until retirement


  • #28
    Bamboozle1982
    Registered Users Posts: 8 ✭Bamboozle1982


    Bamboozle1982 wrote: »
    the Dublin job is currently based in Harcourt St, it says behind Houston Station from 2022. either location is fine but if it was to move anywhere remote or not central that would mean it would not be doable for me as I don't drive. as its basically a call centre it could in theory move anywhere and that's a bit of a worry and makes me a bit reluctant but I will probably apply anyway and ask these questions if it comes to that. I am currently an EO but would be reverting to CO scale. I presume this can be done? I would actually be on more at top of EO scale with allowances but if could no longer do shifts due to not being able to reach location it would ruin my pension and I only have 10 years to go until planned retirement. If I got this job I would plan on staying until retirement

    I meant on more at top of CO scale with allowances than currently on as EO


  • #29
    Span Molby
    Registered Users Posts: 9 ✭Span Molby


    The building in Heuston is a brand new purpose built facility, so not likely to move anywhere after 2022


  • #30
    [Deleted User]
    Posts: 18,749 ✭✭✭✭[Deleted User]


    Junior Blue wrote: »
    The shifts in the control rooms are 4 on 4 off12 hour tours.

    07.00-19.00 days x 2 followed by 19.00-07.00 x 2 nights

    Which is what I said.


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  • #31
    Junior Blue
    Registered Users Posts: 28 ✭Junior Blue


    Span Molby wrote: »
    The building in Heuston is a brand new purpose built facility, so not likely to move anywhere after 2022


    Agreed, and obviously that’s based on the new facility actually being ready in the first place by ‘22


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