Any news on eSIMs in Ireland?

Thanks. I got on to chat and they're trying to sort this out for me but haven't managed it yet (sent a link which didn't work). Told me it could take 24 hours to resolve so I'll report back tomorrow.

Vodafone support in a nutshell!

Twitter support still insisting to me that I need to go to the store for a SIM.

Wouldn't hold my breath on it being resolved anytime soon...

eSim fraud?? What on earth are they on about!

Just Vodafone being Vodafone

God bless their patience for dealing with the Vodafone site enough to make multiple accounts! It's tough enough to make one order!

Support have now come back to me to tell me that there is an issue with the eSIM provisioning system and it has been escalated! They also apologised for sending me to a store.

How little things change, seems it is pot luck as to who you get and what reason they'll give for something not working. I swear they're trying to outdo Eir on the diabolical customer service front.

I've ended up in the same place... have the esim details on the phone now but it needs to be activated. Took about 6 different chat agents to get to that point. It's been escalated to be resolved in 24 hours. I won't hold my breath.

The chat agents kept telling me to go into a store to activate the esim so tried that today and as well as not being able to do it, they also managed to deactivate my old sim card and now can't get a new one to work FFS.

Back on to chat and they can't/won't do it either so I'm stuck with no service now until the care team get back to me within 24-48 hours which probably won't happen either. Absolute joke.

I got it sorted in-store on Henry street. They were a little confused but they got it sorted quickly.

Just found this thread when searching for help with Vodafone eSim. What an absolute farce of a situation. Nobody in Vodafone that I've spoken to (increasingly more difficult to speak to an actual human nowadays) seems to know anything about the eSims.

Reading these comments has put the fear of God in me about giving up my physical SIM as it seems like the eSims just don't work. To make matters worse, I'm abroad at the moment, so can't just stroll into the local shop to get this sorted.

Has anyone had success with Vodafone and eSims?

Just a heads up to anyone thinking of getting an eSim. I was in my local Vodafone shop over the weekend looking to switch to eSim. I was pretty shocked when the member of staff told me that Vodafone have basically screwed up their implementation of eSim, and apparently many customers have actually lost their numbers when trying to transfer accounts to eSim. They strongly advised me NOT to get an eSim (which in my case is a bit late as I had foolishly bought a new phone assuming that 5 year old tech would be easily supported). What is interesting is that just a few weeks ago over the phone the same shop told me that there would be no trouble getting an eSim, so this is obviously a very recent change in affairs.

This is a major cockup on Vodafone's part, on the kind of scale that heads should roll. The staff member was unable to even give me a timeline as to when they might start supporting eSims, as right now "it's a complete mess" apparently.

The rest of the world have been happily using eSims for a few years now, but apparently tech leader Ireland can't manage this at all. I'm fuming as I need 2 sims, and was relying on this.

I had to go to a Vodafone store a couple of months ago when I changed phones. It took a while to get done as the shop assistant didn’t know the phone had to be connected to wifi to get it connected. Once he connected the phone to the store wifi he was able to scan the QR code on the store computer and activate the esim. Would be much easier if I could have done it at home like the first time.

Well, the Vodafone assistant told me that they have just stopped supporting eSim in the past couple of weeks, after a couple of people lost access to their numbers. So it's a very recent development.

It may well be different for new numbers, but it's definitely no longer possible for existing numbers.

Given the new iPhone is eSim only in the US, will this force irish carriers to hurry up with adoption of eSim.

I was able to switch my esim from 13 pro to 14 pro with old profile being disabled and new profile being activated all from Vodafone website while holidaying in Europe last week.

Got this today, ended up closing out of it but looks like Eir are doing something definitely.