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Photographer not giving digital

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  • 14-06-2019 1:00pm
    #1
    cathy01
    Registered Users Posts: 2,269 ✭✭✭


    Just wondering your thought paid €250 for sitting and 1 photo print.
    Learnt after the session the photographer doesnt give digital of the photo shoot and chargers €95 per 7 inch .
    Am I mad in thinking this is wrong.


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Comments

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    #2
    CalamariFritti
    Registered Users Posts: 5,405 ✭✭✭CalamariFritti


    I don't know what standard operating procedure is with photographers, but from the outside it sounds insane.


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    #3
    Squall Leonhart
    Closed Accounts Posts: 1,794 ✭✭✭Squall Leonhart


    I suppose as with anything else, the onus is on you to know what you are getting for your money before you solicit a service.


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    #4
    Dav010
    Registered Users Posts: 14,001 ✭✭✭✭Dav010


    Sounds like you got what you paid for.


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    #5
    Zenify
    Registered Users Posts: 861 ✭✭✭Zenify


    This is normal practice


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    #6
    BaZmO*
    Registered Users Posts: 18,625 ✭✭✭✭BaZmO*


    It can be normal practice for them not to give digital copies alright, but as another poster has said, the onus is on you to check before you engage their services.

    Does the photographer have a website? If they do, it might be worth checking to see if they mention it on the website. If they don't categorically state that they don't give the digital copies it "might" help your argument. But I'd say the ship has sailed on this one unfortunately.


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    #7
    macchoille
    Registered Users Posts: 135 ✭✭macchoille


    It depends on the photographer really. Some will give and some won’t (so they can charge for reprints etc).

    Those who do give you a digital file usually only give you a jpg file (file used for the picture printed). You’re unlikely to get the original raw file (like a negative) for free, but if I’d to pay extra for files I’d look for the jpg and the raw files.


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    #8
    _Brian
    Registered Users Posts: 18,473 ✭✭✭✭_Brian


    Check through their terms and conditions.
    Did you sign anything ??

    It’s common enough for photographers to do this.


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    #9
    BeardySi
    Registered Users Posts: 1,705 ✭✭✭BeardySi


    Did you agree in advance to pay for the sitting and one print? If so, then that's what you got.

    Seems a bit nasty to me tbh but there you go. We've always made sure that any pro photos we've had done come in digital form (I think our last family photos were about £150 and we got a disk with 20 edited images).


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    #10
    FishOnABike
    Registered Users Posts: 4,349 ✭✭✭FishOnABike


    It's pretty standard for a professional photographer to retain copyright to their work. In that case they retain the original images (film or digital). This can also include the right to reuse those images.


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    #11
    dudara
    Registered Users Posts: 33,519 ✭✭✭✭dudara


    What did you agree to for the fee that you paid? I would expect the ohotographer yo detail what you get for the fee.


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    #12
    endacl
    Registered Users Posts: 22,231 ✭✭✭✭endacl


    Not mad. Just mistaken. The photographer owns the photos. You paid for their time, and a copy of an image.


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    #13
    GBX
    Registered Users Posts: 11,900 ✭✭✭✭GBX


    You knew it was €250 for a sitting with 1 print before hand. And are not happy to have to pay for further prints? Did you not ask how much extra prints were after the first one was? Or just assume you can get any amount of prints and their digital work for no extra cost?


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    #14
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    The photographer owns the copyright unless you agreed otherwise, in writing, beforehand. Now in saying this, while the photographer owns copyright they can do nothing with the images without your permission.
    Somewhat before my time but I do not think that you got negatives of professional shoots, back in the day, either.

    I knew that my wedding photographer was leaving the country soon after my wedding so that was one of the conversations we had, with her. She was also shuttering the photography business.

    She was very reasonable with it, but only because she was closing the business. We were meant to get digital files matching the wedding book only and at photo quality but ended up getting all the day's images taken, In RAW format


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    #15
    rubadub
    Registered Users Posts: 32,373 ✭✭✭✭rubadub


    Dav010 wrote: »
    Sounds like you got what you paid for.
    I would have to hear/see what they were told they were getting. Does sound that way but would be interested to see the actual info/site/wording.

    If I was a photographer I would make it absolutely clear this is the case, and wonder if they did. I would also wonder if they had complaints in the past and did nothing to clear it up -might be no legal comeback but just shows they are shady/dodgy and knowingly not informing people.


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    #16
    cathy01
    Registered Users Posts: 2,269 ✭✭✭cathy01


    Hi,the site has no mention of cost of addition prints.
    It doesnt mention digital either.
    The sitting and 1 photo was a gift voucher.Bought by a family member.

    I dont think the photographer made things clear.I think the fact the price list was given after and not provided before hand shows a under handed way of dealing with customers.


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    #17
    cathy01
    Registered Users Posts: 2,269 ✭✭✭cathy01


    Price list here.
    Given after the photo shoot.


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    #18
    Xterminator
    Registered Users Posts: 4,717 ✭✭✭Xterminator


    Hi cathy

    you are of course entitled to your opinion.

    you are not entitled to anything that wasn't pre-agreed upon.
    The sitting and 1 photo was a gift voucher.

    the initial sitting and photo quotes given by photographers are often at cost, or even a loss leader to get you in, take the photos and then attempt to upsell.

    Its not a unique or unusual situation. if you stick to your guns and get your sitting and one photo, you get what you paid for, and hence it is perfectly legal.

    if you think it is sharp business practices, then again i would not disagree. But you are not 'entitled' to anything and an assumption you would get the digital image is just that - your assumption.


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    #19
    Del2005
    Registered Users Posts: 18,871 ✭✭✭✭Del2005


    cathy01 wrote: »
    Hi,the site has no mention of cost of addition prints.
    It doesnt mention digital either.
    The sitting and 1 photo was a gift voucher.Bought by a family member.

    I dont think the photographer made things clear.I think the fact the price list was given after and not provided before hand shows a under handed way of dealing with customers.

    You got what you paid for, a sitting and 1 picture. The price list after was to see if you want to buy more images, the upsell, very few photographers will release the digital image as then they can't sell any pictures if the person has a digital copy.


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    #20
    splinter65
    Registered Users Posts: 9,420 ✭✭✭splinter65


    cathy01 wrote: »
    Hi,the site has no mention of cost of addition prints.
    It doesnt mention digital either.
    The sitting and 1 photo was a gift voucher.Bought by a family member.

    I dont think the photographer made things clear.I think the fact the price list was given after and not provided before hand shows a under handed way of dealing with customers.

    What you were entitled to was one sitting with one photo.
    That’s what your family member paid for.
    I can’t understand why you assumed that you were entitled to extra things too?


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    #21
    Milly33
    Registered Users Posts: 8,638 ✭✭✭Milly33


    Not really, if he did'nt say you would get a digital copy then you would expect to pay for it.. Price is crazy alright but then thats up to you to research....


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    #22
    o1s1n
    Registered Users Posts: 34,410 ✭✭✭✭o1s1n
    Master of the Universe


    Would a simple solution not be to scan the image? Or am I missing something?


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    #23
    GBX
    Registered Users Posts: 11,900 ✭✭✭✭GBX


    cathy01 wrote: »
    Hi,the site has no mention of cost of addition prints.
    It doesnt mention digital either.
    The sitting and 1 photo was a gift voucher.Bought by a family member.

    I dont think the photographer made things clear.I think the fact the price list was given after and not provided before hand shows a under handed way of dealing with customers.

    Nothing underhand about this. You got what was agreed on when your family member bought the deal. "The sitting and 1 photo was a gift voucher". Why did you assume you would be receiving anything other than this at no extra cost?
    That's like somebody getting a voucher for an oil and filter change in a deal and being disappointed not to have tyres and brake pads changed included.


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    #24
    notharrypotter
    Closed Accounts Posts: 1,112 ✭✭✭notharrypotter


    o1s1n wrote: »
    Would a simple solution not be to scan the image? Or am I missing something?
    Possibly because the copyright of the image rests with the photographer.


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    #25
    Milly33
    Registered Users Posts: 8,638 ✭✭✭Milly33


    o1s1n wrote: »
    Would a simple solution not be to scan the image? Or am I missing something?


    Are you mad man and ruin the visage :), only joking but like yep twud be they way to go.. MMm kinda giving out about nothing really you still didnt have to pay anything so at least now you know what is inc in the pricing


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    #26
    o1s1n
    Registered Users Posts: 34,410 ✭✭✭✭o1s1n
    Master of the Universe


    notharrypotter wrote: »
    Possibly because the copyright of the image rests with the photographer.

    It's a 'digital homage' to the original artist, a derivative piece of it's own. :pac:


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    #27
    rubadub
    Registered Users Posts: 32,373 ✭✭✭✭rubadub


    GBX wrote: »
    Why did you assume you would be receiving anything other than this at no extra cost?
    I guess because they thought it is of no extra cost to the photographer, but obviously in a way it is as they could be making more money from it.
    GBX wrote: »
    That's like somebody getting a voucher for an oil and filter change in a deal and being disappointed not to have tyres and brake pads changed included.
    In some peoples mind it would be like asking for the box off the new filter, thinking it is of no further use to the garage and no reason not to hand it out free. But there is value in the photographer holding onto the photos.

    As I said before I would only consider it underhanded if the photographer has been repeatedly asked for digital copies after the sessions and has made zero effort to clearly inform people beforehand.


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    #28
    mdebets
    Registered Users Posts: 1,747 ✭✭✭mdebets


    rubadub wrote: »
    I guess because they thought it is of no extra cost to the photographer, but obviously in a way it is as they could be making more money from it.
    While the actual additional print is probably fairly cheap for the photographer, you need to see his whole calculation, and how a customer perceives it.
    He needs to earn x € on average to earn from a shoot, to keep his business going. If he is giving out his digital files, he has to charge x € for the shoot, and customers will probably complain how expensive he is.
    If he is not giving out his digital files, then he can charge a € for the shoot and b € on average for the additional prints (that's what's been done in the OP's case), with a + b = x €. So if the OP would have gone to a photographer who gives out digital files, he would have been probably on here, complaining how much the charges are for a simple pressing of a button on a simple camera.


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    #29
    MargeS
    Registered Users Posts: 1,002 ✭✭✭MargeS


    Before the digital age, a photographer wouldn't have given away their film role or negatives. You would have just got the prints.
    Digital files are the same thing, the source material that the photographer owns.


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    #30
    minikin
    Registered Users Posts: 2,980 ✭✭✭minikin


    The photographer obviously did a great job - as you like the image so much you’re looking for extra prints... yet you think they should now value their work at zero so you can go off to crappysnaps.com with their file and damage their reputation with low quality badly printed photos?

    When you get a prescription from your doctor, do you demand free repeat prescriptions ad infinitum?


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    #31
    rock22
    Registered Users Posts: 1,547 ✭✭✭rock22


    You are not entitled to the digital image.
    having said that, the photographer is using an old dates business model. Most customers want the digital image and s/he could have provided the jpeg image if the print.

    He choose not to do so, as was his right.
    Next time, choose a more accommodating photographer.


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