Terrible spray repair job.. Any advice?

am!e · 14-10-2019 9:18pm #1

Hiya guys, just looking for some advice

My car was keyed when I left it parked overnight in Swords.. I left it in to be fixed in my local repair place last Wednesday

My car is now ruined, the guy sprayed the whole bottom of my car in a different shade white and it looks like someone touched off the paint while wet so there were marks in it, there must have been masking tape along the side of the car and you can clearly see where it was peeled off..

I wasn't happy with the job so I went back to him and today he re-sprayed it for a second time and promised me it would be perfect (after trying to say that it must have been like that from an old repair job, my car, 2012 BMW, has never ever needed to be repaired before there wasn't a single scratch on it before it was keyed so it was never repaired) He has now made it even worse, he painted not only the panels that were keyed but the whole length of my car is now half a yellowish white on the bottom.. There was no need for him to touch the front panel as there wasn't a mark on it. The masking tape line is all the way along still too.

The owner wasn't there when i went to collect the car and his worker asked me to bring it back tomorrow to be polished and that will 'fix it' he said after i expressed how unhappy i was with it. I can even see and feel little bits of dirt stuck in the paint.

How can anyone running a crash repair garage think it's acceptable to leave a car in that state

Is there any way of going further about this or do I just have to cut my losses and pay another place to fix the damage he has done?

bazz26 · 14-10-2019 9:23pm

Have you already paid them?

am!e · 14-10-2019 9:26pm

bazz26 wrote: »

Have you already paid them?

I paid him when I collected the car last Wednesday, it was raining when i picked it up so it was wet and getting dark it was only the next day when it was dry and bright that I could see what he had done.. I went straight back to him

tcawley29 · 14-10-2019 9:29pm

Did you get an invoice for work? This could be very difficult

am!e · 14-10-2019 9:31pm

tcawley29 wrote: »

Did you get an invoice for work? This could be very difficult

No I haven't got a receipt or anything from him, I think i'm screwed

_Brian · 14-10-2019 9:32pm

am!e wrote: »

No I haven't got a receipt or anything from him, I think i'm screwed

If you paid in cash you definitely are.

elperello · 14-10-2019 9:33pm

Small Claims Court if he won't play ball.

bazz26 · 14-10-2019 9:40pm

The fact the car was sprayed and collected on the same day would have me think it was never going to be done right. Any spray work I've had done have always been left bake overnight so that the paintwork can dry properly and no dust or dirt sticks when you drive it away. You have also put yourself in a weaker position now as you have already paid them. Was it a cash job or did you get a proper receipt for the work? I'd be taking the car elsewhere to be done properly by the sounds of what your saying but you could have a real battle on your hands to get your money back now from them. You need to deal with the boss though rather than the employee doing the job.

Lefty Bicek · 14-10-2019 9:42pm

Is there any scope for an independent assessor to make an evaluation that would 'stand up in court', as they say ?

mloc123 · 14-10-2019 9:44pm

How much did you pay?

am!e · 14-10-2019 9:47pm

mloc123 wrote: »

How much did you pay?

I paid him €200, it was just to take a key mark out..

It's not about the money i'm not looking for that back, he has ruined my car

tcawley29 · 14-10-2019 9:47pm

I suppose you could park outside and show people the quality of their work if they don't play ball. Yes you're out your own time doing so but I think I'd be adamant on a full refund at this stage and going somewhere else

Plumbthedepths · 14-10-2019 9:49pm

200 sounds very cheap tbh. Is this a local 'fred in the shed' effort?

listermint · 14-10-2019 9:50pm

200 is very small money for a key mark which I presume was across a door or two ?

I would have said double that for a general job like that.

mloc123 · 14-10-2019 9:50pm

am!e wrote: »

I paid him €200, it was just to take a key mark out..

It's not about the money i'm not looking for that back, he has ruined my car

Okay... I wanted to how much because... For 200e I wouldn't have expected a decent job. To repair a keyed panel, the panel needs to be sprayed and the new paint blown into the others to hide it. So.. if it is the front door, they will need to spray it and blow into the front quarter and rear door... Maybe even the quarter.

You are looking at 7-800 minimum...

Cee-Jay-Cee · 14-10-2019 9:53pm

am!e wrote: »

I paid him €200, it was just to take a key mark out..

It's not about the money i'm not looking for that back, he has ruined my car

£200!! He most likely sprayed it with a rattle can. That’s about the level/quality of job I’d expect for a €200 job.

All your going to get back is your money so I’d suggest finding a few quality body shops and get a few quotes to do a proper job which will most likely involve having the whole side of the car resprayed.

am!e · 14-10-2019 9:54pm

The first photo is what it looked like when i dropped it off with the key mark, the the end result

am!e · 14-10-2019 9:56pm

Plumbthedepths wrote: »

200 sounds very cheap tbh. Is this a local 'fred in the shed' effort?

I only went to him because he's local, I have no idea how much repair jobs should cost i've never had to have one done before

mloc123 · 14-10-2019 9:57pm

The worst part is.... That mark would have buffed out IMO

Cee-Jay-Cee · 14-10-2019 9:57pm

am!e wrote: »

The first photo is what it looked like when i dropped it off with the key mark, the the end result

Oh sweet jeez, I could have done a better job blind folded with an arm tied behind my back!! That was done by someone who has never painted a car before and should not be allowed near a car again, an absolutely shocking level of incompetence!!!

That scratch could have been buffed out, there was no need for paint!!

[Deleted User] · 14-10-2019 9:58pm

That's a dreadful job. And you're right, he put newspaper or masking tape or something on it, and then removed it.

As far as I know (and I'm no panel beater) the idea for 'spot repairs' is to try and 'fade out' the paint job to blend it in, as it'll rarely (never) look the same otherwise.

I would agree that €200 is very, very cheap. However, you did write 'the boss wasn't there' so i presume it's a legitimate, above-board business, which means things could be okay for you ultimately, if they accept the work isn't great.

Looks like he tried to use the 'crease' in the bodywork's shape to try and hide the hard line of the paint.

Toyotafanboi · 14-10-2019 9:59pm

You wouldn't expect much for €200 but that is shocking.

Take it to a real body shop to get it sorted. Anyone who would let a car leave like that clearly has no standards, there's hardly any point trying to reason with them.

am!e · 14-10-2019 10:00pm

Cee-Jay-Cee wrote: »

Oh sweet jeez, I could have done a better job blind folded with an arm tied behind my back!! That was done by someone who has never painted a car before and should not be allowed near a car again, an absolutely shocking level of incompetence!!!

That scratch could have been buffed out, there was no need for paint!!

I could have done a better job myelf ðŸ˜…
And I just realised my petrol cap has been glued closed by the paint ðŸ˜´

kdevitt · 14-10-2019 10:01pm

mloc123 wrote: »

Okay... I wanted to how much because... For 200e I wouldn't have expected a decent job. To repair a keyed panel, the panel needs to be sprayed and the new paint blown into the others to hide it. So.. if it is the front door, they will need to spray it and blow into the front quarter and rear door... Maybe even the quarter.

You are looking at 7-800 minimum...

They actually don't. Blowing it in in only necessary if they can't match the exact shade.

Recently had a quote for work on our 3 series from Soraghans, who are just about as good as it gets - two full doors painted, no blowing in required - and it was €680. That was an insurance quote too - and on a silver car which are notoriously hard to match.

Depending on the size of the job, €200 is on the cheaper side but still reasonable and frankly I'd expect it done in a day - after the spray bake and any tidy up. Attached pic is quarter panel damage to a friends car which Carcraft in Ballybough repaired perfectly - and for not much more than what you paid.

In relation to the OP, if they're a registered company it doesn't matter if they gave you an invoice or not. Go down and meet the owner, attempt to keep it civil and explain that they're actually caused more damage through their attempts to fix up the initial damage. I think you'll be pushing it to get any more than your initial outlay back without going the legal route, but at least it'll go someway towards a better paint job.

bazz26 · 14-10-2019 10:03pm

Stevie Wonder must have sprayed that.

eurokev · 14-10-2019 10:04pm

It looks like he used Dulux weathershield

Atlantic Dawn · 14-10-2019 10:05pm

How could someone hand a car back to you like that and have any remote sense of pride in their work. Even if they were a complete novice who watched a Youtube video on spraying a car an hour before they attempted this I'd expect a better result.

Atlantic Dawn · 14-10-2019 10:06pm

eurokev wrote: »

It looks like he used Dulux weathershield

Or Tipp-Ex.

Stallingrad · 14-10-2019 10:06pm

Masked along the swage line?! That is one of the worst paInt jobs I've ever seen. Forget about them putting it right. Rear 3/4 and door need respraying now by someone who knows what they are doing.

DaveyDave · 14-10-2019 10:21pm

Jesus Christ that's bad. Hopefully you can get it sorted. I'd be looking for my money back and be done with them. They should be paying the cost of a professional crowd to fix what they've done.

am!e · 14-10-2019 10:21pm

Stallingrad wrote: »

Masked along the swage line?! That is one of the worst paInt jobs I've ever seen. Forget about them putting it right. Rear 3/4 and door need respraying now by someone who knows what they are doing.

The only parts that would have needed to be repaired were on the bit in pink.. But he also sprayed the parts in marked in Red today in an effort to blend it in so now it's looking like i need the whole side of the car re-sprayed

Terrible spray repair job.. Any advice?

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