Google Pixel 3a €249 on Vodafone (In Stock!)

Xwebstar · 11-02-2020 1:47pm

https://www.aibms.com/help/management-tasks/dealing-chargebacks/

6 months no?

poisonDwarfd · 11-02-2020 1:58pm

Xwebstar wrote: »

6 months no?

No idea, the handbook on that page says “Cardholder can dispute
transaction up until day 120” while the postal form says 60 days. I'll get on to them.

Tony H · 11-02-2020 2:10pm

ordered an hour ago , dispatched just now

Tony H · 12-02-2020 1:17pm

delivered today , now that was fast , thanks OP great phone , OH is delighted with it

dan786 · 12-02-2020 3:34pm

Anyone else keep getting phones from them that they never paid for?

I have had another two phones delivered to my house from Vodafone that I never bought. Has another two delivered few weeks back as well.

I am out of the country for few months and had a few orders cancelled but fully refunded back in December.

Roberto_gas · 12-02-2020 5:01pm

dan786 wrote: »

Anyone else keep getting phones from them that they never paid for?

I have had another two phones delivered to my house from Vodafone that I never bought. Has another two delivered few weeks back as well.

I am out of the country for few months and had a few orders cancelled but fully refunded back in December.

Lucky you !

Quackster · 12-02-2020 6:05pm

Roberto_gas wrote: »

Lucky you !

Not necessarily. You're allowed to keep unsolicited goods without making any effort of trying to return to the sender.

Goods sent in error are a different story though. They technically are still the property of the sender and the sender can take legal remedy to recover said goods or the value thereof.

dan786 · 12-02-2020 6:24pm

Will send them a message on twitter to arrange collection of the phones and see what they say.

The_B_Man · 12-02-2020 9:41pm

Paddy_man wrote: »

One of my colleagues couldn't get his phone unlocked by them for over a month, ended up tweeting the following: CEO Anne O’Leary, Director of Strategy Liam O’Brien

No response from CEO but replying to her tweets and his got a response from him to get things moving. Reply to there tweets slating them and the issue you have with the refund, they'll want to get rid of you quick smart to stop the negative press on their tweets.

Might have to take that route. I left them 8 days to try resolve it without me hounding them. Sent a message today and got a brand new staff member who had me start all over again. Ended the conversation with the standard "I'll send them an email and let you know what they say...".

Jesus wept.

Tbh I'd nearly be happier if they just sent me the phone as my current one is pushing 5 years old and is on its last legs.

poisonDwarfd · 13-02-2020 12:53am

The_B_Man wrote: »

Might have to take that route. I left them 8 days to try resolve it without me hounding them. Sent a message today and got a brand new staff member who had me start all over again. Ended the conversation with the standard "I'll send them an email and let you know what they say...".

Jesus wept.

Tbh I'd nearly be happier if they just sent me the phone as my current one is pushing 5 years old and is on its last legs.

Got a very good bargain off three before xmas when they were presumably price matching- they currently have the Huawei P Smart €70 off retail ATM if you have another spare SIM.

I've initiated a chargeback with AIB for these mongos. Sent them a DM om twitter as a last chance, I already know what to expect.

The_B_Man · 13-02-2020 10:17am

poisonDwarfd wrote: »

I've initiated a chargeback with AIB for these mongos. Sent them a DM om twitter as a last chance, I already know what to expect.

I paid with Revolut. I'll have to look at their chargeback policy.

micks_address · 13-02-2020 10:22am

The_B_Man wrote: »

I paid with Revolut. I'll have to look at their chargeback policy.

i had good experience on twitter with them.. sent dm and they replied almost immediately.. took a bit of over and back as one of the orders they couldnt find their end at all, but they they sill refunded.. i sent them a screenshot of the charge on my bank account

The_B_Man · 13-02-2020 11:59am

micks_address wrote: »

i had good experience on twitter with them.. sent dm and they replied almost immediately.. took a bit of over and back as one of the orders they couldnt find their end at all, but they they sill refunded.. i sent them a screenshot of the charge on my bank account

Yes I've done all that. Twitter + screenshots. I've now initiated a chargeback via Revolut.

daheff · 13-02-2020 5:32pm

anybody figured out how to get a windows 8 pc recognise the phone when you connect it?

Win10 pc in work can pick it up, but not a win 8 pc at home.

micks_address · 13-02-2020 6:54pm

daheff wrote: »

anybody figured out how to get a windows 8 pc recognise the phone when you connect it?

Win10 pc in work can pick it up, but not a win 8 pc at home.

Are you going into phone settings and selecting file transfer? When it's connected

daheff · 14-02-2020 12:01am

micks_address wrote: »

Are you going into phone settings and selecting file transfer? When it's connected

Yup

I can get a win 10 PC (work)to find it but not a win 8(home).

physioman · 14-02-2020 1:52pm

daheff wrote: »

Yup

I can get a win 10 PC (work)to find it but not a win 8(home).

Yeah I use to have the same issue with a Samsung galaxy a8. Wouldn't connect on Windows 8

[Deleted User] · 14-02-2020 3:06pm

upgrade to windows 10.

at this stage it's far far better than windows 8.

coldfire1x · 14-02-2020 5:50pm

glasso wrote: »

upgrade to windows 10.

at this stage it's far far better than windows 8.

+1 for that. You can easily get a free Win 10 upgrade. Win 8 is not secure anymore.

[Deleted User] · 14-02-2020 6:07pm

coldfire1x wrote: »

+1 for that. You can easily get a free Win 10 upgrade. Win 8 is not secure anymore.

windows 8 is actually supported to end 2022, it's windows 7 that recently lost support.

all the same, windows 10 is a lot more preferable to windows 8 or 8.1 imo.

dan786 · 21-02-2020 6:16pm

Quackster wrote: »

Not necessarily. You're allowed to keep unsolicited goods without making any effort of trying to return to the sender.

Goods sent in error are a different story though. They technically are still the property of the sender and the sender can take legal remedy to recover said goods or the value thereof.

Told them they could collect, been a week and they are still adamant on me paying for registered postage. That is not going to happen.

After a week they tell me they will compensate me etc but looking at their CS reviews and their twitter page, it wont happen or I will be waiting months.

So now what....

Quackster · 21-02-2020 6:42pm

dan786 wrote: »

Told them they could collect, been a week and they are still adamant on me paying for registered postage. That is not going to happen.

After a week they tell me they will compensate me etc but looking at their CS reviews and their twitter page, it wont happen or I will be waiting months.

So now what....

They sent them to you in error and it's their responsibility to collect. I certainly wouldn't be forking out on posting them back.

dan786 · 21-02-2020 6:58pm

Quackster wrote: »

They sent them to you in error and it's their responsibility to collect. I certainly wouldn't be forking out on posting them back.

I have told them this, so its up to them now. I sent them a final message saying they are welcome to take possession of the items, they have my name and address where these can be collected from. I will not be sending these back myself under any circumstance. My job was to inform them and offer them the option to take possession of the phones.

[Deleted User] · 21-02-2020 7:04pm

dan786 wrote: »

I have told them this, so its up to them now. I sent them a final message saying they are welcome to take possession of the items, they have my name and address where these can be collected from. I will not be sending these back myself under any circumstance. My job was to inform them and offer them the option to take possession of the phones.

You're a good egg, you seem like the type of guy most of our parents wish we grew up as.

But we didn't, we're instead the type that get excited by a discounted phone that we do not need and wonder why we ended up in so much debt when we retire.

daheff · 22-02-2020 9:51am

dan786 wrote: »

I have told them this, so its up to them now. I sent them a final message saying they are welcome to take possession of the items, they have my name and address where these can be collected from. I will not be sending these back myself under any circumstance. My job was to inform them and offer them the option to take possession of the phones.

Tell them you are going to start charging them for storage of their products. Tell them you are giving them X number of days to collect & then you are disposing of the phones.

Anjunadeep · 22-02-2020 11:22am

Is there anything stopping one from porting to vodafone to qualify for the discount, and then porting out to another network immediately after?

[Deleted User] · 22-02-2020 12:31pm

Anjunadeep wrote: »

Is there anything stopping one from porting to vodafone to qualify for the discount, and then porting out to another network immediately after?

Can't see anything to stop you. I did one better, ordered one and had the port date set for after I received it.

Cancelled the port before it took place, and kept the phone

[Deleted User] · 22-02-2020 5:47pm

Basil3 wrote: »

Can't see anything to stop you. I did one better, ordered one and had the port date set for after I received it.

Cancelled the port before it took place, and kept the phone

how do you cancel a port?

[Deleted User] · 22-02-2020 7:05pm

glasso wrote: »

how do you cancel a port?

Called Vodafone, they put me through to the porting team.

McMurphy · 23-02-2020 12:12pm

Are these dual SIM does anyone know?

Google Pixel 3a €249 on Vodafone (In Stock!)

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