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Amazon Alexa and Echo FAQ

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  • Registered Users Posts: 1,490 ✭✭✭bidiots


    Not sure if anyone else has this issue but worth asking.
    I have a Firestick(4K) on the TV. I have a few Shows and dots around the place too.
    One of the Dots is in the baby’s room and is handy for putting on White Noise when trying to get her to sleep during the day.

    But, if the TV is powered on, when I ask the Dot to play White Noise, it tells me it is ‘retrieving from the Firestick’ and tries to play it on the TV.
    I’ve no idea why it does this and it often leads to the Dot getting thrown against the wall in frustration:o

    Any suggestions apart from making sure TV is turned off?


  • Moderators, Category Moderators, Business & Finance Moderators, Technology & Internet Moderators Posts: 19,340 CMod ✭✭✭✭Davy


    bidiots wrote: »
    Not sure if anyone else has this issue but worth asking.
    I have a Firestick(4K) on the TV. I have a few Shows and dots around the place too.
    One of the Dots is in the baby’s room and is handy for putting on White Noise when trying to get her to sleep during the day.

    But, if the TV is powered on, when I ask the Dot to play White Noise, it tells me it is ‘retrieving from the Firestick’ and tries to play it on the TV.
    I’ve no idea why it does this and it often leads to the Dot getting thrown against the wall in frustration:o

    Any suggestions apart from making sure TV is turned off?

    Not sure what the issue is, but you could get around it by setting up a 'nap time routine'


  • Registered Users Posts: 945 ✭✭✭tipperaryboy


    Have got firestick linked to dot, renamed stick TV thinking this would simplify power commands. Alex a does not recognise "TV". Not sure what the issue is? Have reset both


  • Registered Users Posts: 1,512 ✭✭✭OffalyMedic


    Got a new phone and when I signed into my alexa none of my devices or skills are there. Surly I don't have to start from scratch??


  • Registered Users Posts: 2,372 ✭✭✭Dr. Nick


    Dr. Nick wrote: »
    Reset worked thanks. Still no joy on setting as alarm unfortunately

    Resolved by saying News (space) Talk. Then once one alarm appears in app choose M-F or whatever you want


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  • Registered Users Posts: 7,687 ✭✭✭Raoul


    My alexa has gone to sh1te lately. Just randomly stops working with things. It doesn't work with any of my ikea stuff and now it has stopped working with my smart life things. :(. Fed up of it lately to be honest.


  • Registered Users Posts: 692 ✭✭✭jmBuildExt


    Raoul wrote: »
    My alexa has gone to sh1te lately. Just randomly stops working with things. It doesn't work with any of my ikea stuff and now it has stopped working with my smart life things. :(. Fed up of it lately to be honest.

    happened me about a year ago re ikea stuff. Everything worked from ikea end and a hack i had for switching on hall lights hooked up to raspberry pi and a sensor worked... so i knew it was alexa/amazon issue.
    Anyway i did nothing and it started working again about 2 months ago. Doesnt really help you in any sense - but i feel your pain :/


  • Registered Users Posts: 7,687 ✭✭✭Raoul


    jmBuildExt wrote: »
    happened me about a year ago re ikea stuff. Everything worked from ikea end and a hack i had for switching on hall lights hooked up to raspberry pi and a sensor worked... so i knew it was alexa/amazon issue.
    Anyway i did nothing and it started working again about 2 months ago. Doesnt really help you in any sense - but i feel your pain :/

    Tempted to stick the echo dots up on adverts and try out the google products.


  • Registered Users Posts: 7,985 ✭✭✭youcancallmeal


    This is the problem with Alexa, inconsistent for no apparent reason. I've had trouble on and off for a couple of years asking Alexa to operate smart plugs and switches. Sometimes it won't work properly for a couple of days then be fine for weeks. I wonder if the google stuff would fare any better


  • Registered Users Posts: 3,739 ✭✭✭scamalert


    ive issue with alexa auto devices searches, for years been using alexa to control lights in my home philipps hue, a while back family member bought a house and few dozen hue lights and used same amazon account to setup themes etc, so id say few months back alexa automatically searches for new devices and of course finds dozens new, but furthermore it replaces ones in my existing groups, say i have room with 3 hue lights names room 1-2-3, but day later after setting up group deleting all the lights etc, it returns to smth like hue spot 6, spot 2, spot 3.


    Now tried it on another family members amazon account in same house to setup new group- and somehow even on their account it pickups random light names and changes group with those lights rendering it useless.


    seems very common issue and amazon dont give a fck, as far as search for new devices is rooted into alexa api to run it by default imagine either daily or when phone tablet is charged.


    As thought running it on different account it would solve issue but seems persistent which makes no sense, as one group of lights seem to be affected, and no group name change nor deleting devices resolves the issue.


    anyone with similar experience or steps to take, as dont really want to hard reset 3 dots in the house, to setup everything from scratch.


    and whats even stupid if using hue app or switch i turn on lights alexa wont pickup that yet if saying alexa set room to 40% it will dim the lights , even thou it cant recognize to turn em on,off and wrong ones are assigned :confused::cool:

    I suspect on top of running automatic new device discovery it also caches old devices which creates duplicates at first setup, as seems theres a bit of repeated devices that could of resulted in them being saved in cloud and then on top it treats renamed devices as new on top.


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  • Registered Users Posts: 7,687 ✭✭✭Raoul


    I have a similar issue. I had an IKEA plug called TV and one called lamp...suddenly it stops working on Alexa (works on home assistant). I could never get it back working on Alexa. So I put in a tuya plug for TV instead and I deleted the other plug from Alexa and from the IKEA app and it now sits in a drawer. Now every couple of days it shows up in newly discovered devices so when I want to turn on the other plug it won't work.

    And the lamp ikea plug just won't work either.

    I would love to know a solution. It is becoming very frustrating especially when my wife is trying to turn on the TV and is giving out that it isn't working.


  • Registered Users Posts: 3,739 ✭✭✭scamalert


    oh well i just ****ing give up on amazon its soon will be usefull as a door stops at best, dummer each day. as said issue about having trouble with lights in one room seems every room is affected in house, it still works with one wifi plug adapter for my table lamp but seems to scramble other groups with those stupid auto search for new devices every day- as whats the actual purpose to even have inbuilt function to constantly look for new devices and scramble the groups is beyond my logic, theres a search button when adding new device only thing one needs really.


    prob will use Philips remote for lights as still often habit is to reach for switch anyway, then trying to speak to dumb found device and repeating command until it picks it up.


    safe bet that future is still secure as functionality goes seems to be downgrading on the so called smart devices really.


  • Registered Users Posts: 676 ✭✭✭Tweaky


    Looking for some guidance. We have electric gates with a gsm dialler that enables us to open them by dialling a mobile number.
    I would love to be able to set up a routine where I could ask Alexa to open the gates and she would dial the mobile number. I have tried to set it up but having no joy. Thought I could use the skype calling but doesn't seem to work. Maybe another geo restricted function. Does anyone have anything similar set up ?


  • Registered Users Posts: 1,813 ✭✭✭clintondaly


    Have you looked at IfTTT

    https://ifttt.com/


  • Posts: 0 [Deleted User]


    Tweaky wrote: »
    Looking for some guidance. We have electric gates with a gsm dialler that enables us to open them by dialling a mobile number.
    I would love to be able to set up a routine where I could ask Alexa to open the gates and she would dial the mobile number. I have tried to set it up but having no joy. Thought I could use the skype calling but doesn't seem to work. Maybe another geo restricted function. Does anyone have anything similar set up ?

    Try this: https://ifttt.com/applets/BmAbwi3X-press-a-button-to-initiate-a-phone-call-to-someone


  • Registered Users Posts: 8,729 ✭✭✭degsie


    Any reliable Irish news outlets to add to flash briefings? RTE news tends to be DAYS behind!


  • Registered Users Posts: 1,458 ✭✭✭jogdish


    Alex play Rte Radio 1
    Okay playing 'program name'

    Then silence, anyone else?


  • Registered Users Posts: 154 ✭✭paulski999


    jogdish wrote: »
    Alex play Rte Radio 1
    Okay playing 'program name'

    Then silence, anyone else?

    No seems to work fine for me..


  • Registered Users Posts: 704 ✭✭✭20/20


    jogdish wrote: »
    Alex play Rte Radio 1


    Then silence,

    Maybe she doesnt like been called Alex.

    I say Alexa tunein RTE radio 1. So its then using the tunein app.


  • Moderators, Category Moderators, Business & Finance Moderators, Technology & Internet Moderators Posts: 19,340 CMod ✭✭✭✭Davy


    jogdish wrote: »
    Alex play Rte Radio 1
    Okay playing 'program name'

    Then silence, anyone else?

    Did you try disabling the skill?


    Other option you can do is setup a new routine

    Name: RTE Radio 1
    When: Voice; Alexa, RTE Radio
    Action: Music; Provider 'Tune-in'


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  • Registered Users Posts: 7,750 ✭✭✭Grumpypants


    I just got this battery base for my Echo Show 5. It always seems daft that it didn't have a built-in battery so you couldn't move the Echo Show. Now I can have the recipes right in front of my when I'm cooking on the island.


    https://www.aliexpress.com/item/1005001291481741.html?spm=a2g0s.9042311.0.0.71054c4dmvwXfq


  • Registered Users Posts: 10,965 ✭✭✭✭Zulu


    My daughter wants "to play music" for a christmas pressie.
    I was considering an Alexa Dot.
    With Spotify Family, can she listen to Spotify on the dot with her account, while I listen to my Spotify on the Alexa in the kitchen?
    Thanks.

    Searching online seems to suggest different alexa accounts are needed (https://community.spotify.com/t5/Premium-for-Family/FAMILY-AND-ECHO-ALEXA/m-p/4884935#M26048). So I guess the question becomes, can you have different alexa accounts on the dot and the echo?


  • Registered Users Posts: 14,555 ✭✭✭✭Marlow


    Zulu wrote: »
    My daughter wants "to play music" for a christmas pressie.
    I was considering an Alexa Dot.
    With Spotify Family, can she listen to Spotify on the dot with her account, while I listen to my Spotify on the Alexa in the kitchen?
    Thanks.

    Searching online seems to suggest different alexa accounts are needed (https://community.spotify.com/t5/Premium-for-Family/FAMILY-AND-ECHO-ALEXA/m-p/4884935#M26048). So I guess the question becomes, can you have different alexa accounts on the dot and the echo?

    You can have different accounts on Alexa, but it's a pain to set up.

    Everyone will need to create their own Amazon account, then you join them together in a household account. After that, you can say to Alexa, who's account should be used for said device before starting your music.

    /M


  • Registered Users Posts: 4,635 ✭✭✭donegal.


    jogdish wrote: »
    Alex play Rte Radio 1
    Okay playing 'program name'

    Then silence, anyone else?

    Yeah happened to me. I disconnected the power supply for 5 minutes. Worked fine then.


  • Registered Users Posts: 1,458 ✭✭✭jogdish


    donegal. wrote: »
    Yeah happened to me. I disconnected the power supply for 5 minutes. Worked fine then.
    Happens all the time to me, like above a reset seems to 'fix' it but it's basically a lottery at this stage if it's going to work or not.


  • Registered Users Posts: 684 ✭✭✭caddy16


    Hey folks,


    I have an open plan area with an echo show in one corner and standard echo in another corner. I can't get them to sync. If I get a 2nd small echo show is it right to say that they can be paired?


    Thanks


  • Moderators, Category Moderators, Business & Finance Moderators, Technology & Internet Moderators Posts: 19,340 CMod ✭✭✭✭Davy


    caddy16 wrote: »
    Hey folks,


    I have an open plan area with an echo show in one corner and standard echo in another corner. I can't get them to sync. If I get a 2nd small echo show is it right to say that they can be paired?


    Thanks

    What are you trying to do with them?


  • Registered Users Posts: 684 ✭✭✭caddy16


    Davy wrote: »
    What are you trying to do with them?


    For pairing to play music.


    Use the show for camera, album etc


  • Moderators, Category Moderators, Business & Finance Moderators, Technology & Internet Moderators Posts: 19,340 CMod ✭✭✭✭Davy


    caddy16 wrote: »
    For pairing to play music.


    Use the show for camera, album etc

    You don't pair them to each other but yes if you have 4 echos they can play the same song at the same time.

    In the app you setup a multi room group and give it a name ABC. Then ask any of the echo devices to play song X on the ABC group.

    App > Devices > + > Set-up Multi-Room Music


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  • Registered Users Posts: 3,681 ✭✭✭Irish Gunner


    Ok trying to figure this out

    Have Alexa in the kitchen and Echo in the front room. I have skills like pause tv and also use it for timers amongst other things. Doors in between the kitchen and front room

    However when I say something like set timer for 10 minutes it sets timer on both. Or if I say pause TV one pauses it and other one starts it. So both picking up requests

    Trying to locate how to reduce sensitivity of mic but not sure if possible so if
    I am in kitchen Alexa will only pick it up and if in front room Echo will only pick it up

    Anyone any ideas? First world problems :rolleyes:


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