Cross Pens

blastman · 04-01-2021 4:40pm

As someone said already, didn't need one, bought two!

Price was 119, total discount ~83, thank you OP and others that gave the additional discount tips.

whiterebel · 04-01-2021 6:03pm

AT Cross are still a registered company according to the CRO. That doesn't mean they are registered for VAT, though. Ballinalsloe appeared as the Irish office when I looked yesterday, so fingers crossed they'll be VAT paid.

clairek6 · 04-01-2021 9:23pm

whiterebel wrote: »

AT Cross are still a registered company according to the CRO. That doesn't mean they are registered for VAT, though. Ballinalsloe appeared as the Irish office when I looked yesterday, so fingers crossed they'll be VAT paid.

They left Ballinasloe 20 years ago

Blanchy90 · 04-01-2021 9:30pm

Didn't need a pen but I couldn't pass up such a good deal. Original price €110 reduced to €60 in the sale and then all the discounts brought it down to just over €22 delivered

Darc19 · 04-01-2021 9:51pm

clairek6 wrote: »

They left Ballinasloe 20 years ago

They still have a sales office there.

Edit - address is also given on their website, so vat is most likely included.

Site url also has en_ie in it. Denoting English language and Ireland.

So highly unlikely for any additional charges.

markad1 · 04-01-2021 9:57pm

I'm weak lol.

Thanks OP.......another bargain I didn't need.

Cunning Stunt · 04-01-2021 10:05pm

Ah ****e. Seems they dont deliver to Denmark

But great find,OP. We need more of these in bargain alerts!

BrianJD · 04-01-2021 11:54pm

€89 on 4 pens and a journal... thanks OP. I didn’t need them..

blindsider · 05-01-2021 1:27am

Thanks OP....couldn't resist....! Saved €20+ :-)

the perfect ten · 05-01-2021 10:47am

OP, a big thank you from me. One of the best bargains in a long time!

Atlantic Dawn · 05-01-2021 11:48am

Finishes end of today.

swingking · 05-01-2021 1:20pm

NEWYEAR code no longer working for me

sydthebeat · 05-01-2021 1:47pm

swingking wrote: »

NEWYEAR code no longer working for me

worked for me 1 min ago

fdevine · 05-01-2021 1:50pm

swingking wrote: »

NEWYEAR code no longer working for me

Was only for items in the OUTLET section so try there and don't forget to stack the codes as previously posted

https://www.cross.com/cr_en_ie/outlet

Ends 23:59 tonight

GalwayGaillimh · 05-01-2021 1:53pm

Ends tonight at 11:59pm according to email I got this morning

lawred2 · 05-01-2021 2:06pm

swingking wrote: »

NEWYEAR code no longer working for me

it works - I just used it a while ago

my guess is you're not in the outlet section

rodneytrotter15 · 05-01-2021 2:11pm

Just bought 3 of them. €119 to €36.42 for two and €70.50 to €21.57. Serious bargain altogether, Cheers OP..

Nunu · 05-01-2021 5:01pm

4 pens bought...3 engraved as upcoming presents...€70 paid...unreal bargain alert. Thanks OP.

apt2view · 05-01-2021 5:47pm

For a so called top brand the customer service seems pretty deplorable. Made an order soon after it was posted for over €100. The order wouldn't show up so thought it didn't go through and made another order. Got two emails with different order numbers and charged twice so have been attempting to cancel one since Saturday. Emails aren't being responded to. The Irish customer care number 1-800-282-7677 appears invalid. And when you call the UK number they state it's a different department and the can't do anything but will redirect our call to the Irish team - to an invalid number and the call drops.

Any idea how I should proceed?

lau1247 · 05-01-2021 6:17pm

apt2view wrote: »

For a so called top brand the customer service seems pretty deplorable. Made an order soon after it was posted for over €100. The order wouldn't show up so thought it didn't go through and made another order. Got two emails with different order numbers and charged twice so have been attempting to cancel one since Saturday. Emails aren't being responded to. The Irish customer care number 1-800-282-7677 appears invalid. And when you call the UK number they state it's a different department and the can't do anything but will redirect our call to the Irish team - to an invalid number and the call drops.

Any idea how I should proceed?

Call 0044 1582 422793 (press the key for sales I think). Speak to the chap there about that you wan to cancel an order but don't see the option on the website. He'll take care of it on his end.

The number is from the website by the way

https://www.cross.com/cr_en_ie/customer-service

apt2view · 05-01-2021 6:24pm

lau1247 wrote: »

Call 0044 1582 422793 (press the key for sales I think). Speak to the chap there about that you wan to cancel an order but don't see the option on the website. He'll take care of it on his end.

The number is from the website by the way

https://www.cross.com/cr_en_ie/customer-service

That's the UK number I had called and spoke to a person and explained, they redirected to a dead end. Was told that Irish orders were a different department.

The UK number is also on the order confirmation email at the end. That's where I got it from.

mr_edge_to_you · 05-01-2021 9:51pm

Cheers folks! Hope everyone enjoys their new writing instruments. Shares in Bic will probably collapse this year!

jayjbe · 06-01-2021 12:14am

Anyone get shipment confirmation yet?

lawred2 · 06-01-2021 12:15am

jayjbe wrote: »

Anyone get shipment confirmation yet?

Nope

mik_da_man · 06-01-2021 12:36am

1 last pen... I swear that's it now.....

I do love a good pen!

SmallTeapot · 06-01-2021 1:15am

apt2view wrote: »

That's the UK number I had called and spoke to a person and explained, they redirected to a dead end. Was told that Irish orders were a different department.

The UK number is also on the order confirmation email at the end. That's where I got it from.

I’m in the same position. I placed an order via PayPal, appeared to be an issue with the payment. I ordered again and received an email shortly thereafter for the original order with the money taken from my account.

I found this number on google - (090)9631400; it’s from their old Ballinasloe office....I might chance it tomorrow

kaizersoze · 06-01-2021 2:30am

SmallTeapot wrote: »

I’m in the same position. I placed an order via PayPal, appeared to be an issue with the payment. I ordered again and received an email shortly thereafter for the original order with the money taken from my account.

I found this number on google - (090)9631400; it’s from their old Ballinasloe office....I might chance it tomorrow

Number no longer operational.....

Tazium · 06-01-2021 10:51am

NEWYEAR code still working, order just placed. Thanks OP

[Deleted User] · 06-01-2021 12:02pm

Finally got to talk to someone who knows what they are talking about.

They are not Irish vat registered and will send package by courier (they mentioned UPS but wasn’t sure of this). They don’t sound Brexit ready and sounds like they will as normal charge uk vat.

Therefore any order greater than €22 will attract both Irish vat and the courier admin fee. I’ve heard some couriers only taking cash at the doorstep.

Therefore I cancelled my order. As others have mentioned Cross pens are nowhere near as good these days and just about worth the discounted amount and definitely not after a heap of vat and admin costs added.

Thanks anyway OP

lawred2 · 06-01-2021 12:09pm

Thought that might be the case - both my orders were under €22 so hopefully that's that as far as I'm concerned

Cross Pens

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