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15-01-2021, 19:41   #661
corkie
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Quote:
Originally Posted by zell12 View Post

Also they are printing the postage fee on the CN22 label, even if it free to customer
Unless you have prime where shipping is free and not discounted by value of items purchased. Vat is still charged on transport fees.
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15-01-2021, 19:55   #662
bk
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I actually ordered an item on Wednesday and it has arrived today, two days later!

HDMI cables so definitely not essential! Interestingly tracking started in Swords, Dublin, passing Custom Clearance there.

On the other hand an item I ordered on the 7th of January is still sitting in Rochester, GB, having cleared customs on the 12th!

And a separate item I ordered on Wednesday 13th, still hasn't dispatched, due 28tth.

So good to see that they can still do 2 day delivery when they want, but it still seems all over the place.

I think I'll keep Prime for now, with getting VAT off, just two £20 will save you £8 which pays for prime, which includes that streaming service which isn't half bad IMO.

I do miss the two day shipping, but as long as you aren't in a rush for items, it isn't so bad. Hopefully it will improve in time.

BTW I wonder if this is down to all the flights that have been cancelled due to Covid, that is a lot of airfreight knocked out, plus perhaps staff out with Covid with the high numbers in the UK and Brexit.
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15-01-2021, 21:01   #663
Yggr of Asgard
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Most things today that I am looking at show a delivery date of Monday 25 January now.
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15-01-2021, 21:19   #664
Carbon125
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Ordered an electronic item worth ~€250 from amazon.de on Sunday.
Was delivered via UPS on Tuesday!
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16-01-2021, 09:38   #665
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Still seeing very long delivery times for my account to Dublin.

Ordered 9th January, dispatched 13th January, due 25th January. Really miss the next day deliveries.

Wednesday, 13 January
8:46 PM
Completed customs clearance process
Rochester, GB
7:35 PM
Initiated customs clearance process
Rochester, GB
1:13 PM
Package departed an Amazon facility
Rochester, Kent GB
10:45 AM
Package arrived at an Amazon facility
Rochester, Medway GB
Package has shipped
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16-01-2021, 09:49   #666
 
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Quote:
Originally Posted by Dante7 View Post
I ordered a watch on 3rd of January from a bargain alert on HUKD. It has been stuck in St Helens since the 3rd. It was supposed to be delivered by yesterday and today I was able to claim a refund and was informed that if I received it I could refuse delivery or send it back. What happens if I don't send it back?

Interestingly, the watch was supposed to be about £170, but this was broken down to £140 + £30 import fees deposit. The £140 was originally taken, but not the £30. The refund notice said that £170 would be refunded, but the refund has yet to land, so not sure how that will pan out yet.
Just on this. The refund arrived today. I was refunded £170 despite having only been originally charged £140. Looks like Amazon's systems are not correctly dealing with the import duty deposit.
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16-01-2021, 14:58   #667
antodeco
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I'm beginning to think there's a truck or something lost somewhere. There is a big batch of orders from very early January not appearing anywhere, as stuff I've ordered afterwards has cleared customs very fast (they are 2 different regions so I wonder is that where the issue is).
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16-01-2021, 15:21   #668
khennessy86
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i got an email notification today on my amazon order for custom fees of 22 euro, the item itself cost approx 19 , I thought goods under the value of 20 were ok, the value on the email from post has it listed as 89.95
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16-01-2021, 16:42   #669
pillphil
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Amazon decided to send my order for a second round of customs

Saturday, 16 January
2:30 PM
Initiated customs clearance process
Rochester, GB
2:02 PM
Initiated customs clearance process
Rochester, GB
8:25 AM
Package departed an Amazon facility
Rochester, Kent GB

Thursday, 14 January
5:30 PM
Completed customs clearance process
Rochester, GB
5:12 PM
Initiated customs clearance process
Rochester, GB
3:20 PM
Package arrived at an Amazon facility
Rochester, Medway GB
3:16 PM
Package departed an Amazon facility
Rochester, Kent GB

Wednesday, 13 January

11:30 AM
Package arrived at an Amazon facility
Rochester, Medway GB
Package has shipped
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16-01-2021, 17:00   #670
Sheep Shagger
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Quote:
Originally Posted by khennessy86 View Post
i got an email notification today on my amazon order for custom fees of 22 euro, the item itself cost approx 19 , I thought goods under the value of 20 were ok, the value on the email from post has it listed as 89.95
Fulfilled by Amazon or a third party?
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16-01-2021, 22:15   #671
ED E
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Quote:
Originally Posted by Yggr of Asgard View Post
Most things today that I am looking at show a delivery date of Monday 25 January now.
I wouldnt put much stock in those dates.

Seems like they can't run an accurate prediction engine yet with all the changes so are defaulting to mega-super-totally underpromise and overdeliver. A fair way to do it.

Ordered just before midnight Thursday, 14th - Estimated arrival 24th!
Quote:
Saturday, 16 January
7:00 AM
Completed customs clearance process
Dublin, Swords
6:40 AM
Initiated customs clearance process
Dublin, Swords
4:45 AM
Initiated customs clearance process
Dublin, Swords
Package has shipped
I suspect I'll see it Monday. AMZL. Can't really complain if true. Annnnnd, it was cheaper due to the vat discount (22GBP was dropped to 17 odd).
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17-01-2021, 06:51   #672
Yggr of Asgard
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With that customs clearance note I assume you are in Dublin and this is delivery by Amazon?
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17-01-2021, 07:08   #673
ED E
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Yep. Swords probably means they're clearing in the Airport as the delivery station is west Dublin.
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17-01-2021, 08:00   #674
Yggr of Asgard
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Yes, this is handled by Amazon Logistics, so once shipped you should not see delays.

If you would be outside Dublin than it would add 3 days (at least) for AnPost delays.
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17-01-2021, 08:30   #675
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Ordered on the 10th, estimated delivery 25th. Shipped on the 14th, arrived in Rochester on the 15th, no update since it arrived there, but delivery pushed out to the 27th. Sold and fulfilled by Amazon.

Don't think I'll be using amazon uk again anytime soon
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