Do you think Bank of Ireland staff are snobby?

Wallet Inspector · 10-04-2021 5:18pm

ShatterAlan wrote: »

Bank of I reland staff definitely think they are in some way the elite of the banking world. I liken them to Aer Lingus flight attendants who think they are a cut above the rest.

Give me the bubbly, busty blonde with the tight red skirt on Virgin Atlantic or even Carmelita from Madrid on Ryanair anyday over the up-her-own-arse Aer Lingus crone with a face like a bulldog licking piss off a thistle.

Dude, such hatred over stuff that's largely in your head. Funny attitude towards women also.

pgj2015 wrote: »

Does anyone know how AIB and BOI get on? do they pass each other business or do they generally hate each other?

They hardly "hate" each other.

It's a job, pays the bills - what most ordinary people do.

Quite the wild imaginations and overthinking here!

pgj2015 · 10-04-2021 5:20pm

Celchick wrote: »

Dude, such hate over stuff that's largely in your head. Funny attitude towards women also.

They hardly "hate" each other.

It's a job, pays the bills - what most ordinary people do.

Quite the wild imaginations and overthinking here!

Not hate but I have heard staff from both of those banks running down each other. some laughing at the way the other does business.

Wanderer2010 · 10-04-2021 5:36pm

Tork wrote: »

I don't think any of the younger crew can afford to be arrogant TBH. A job in the bank isn't what it was and I'm sure many now fear for their futures. All of the banks are shedding staff, automating branches or closing them. Everything is being pushed towards online and to banking apps. The fintechs (i.e. Revolut, N26) have proved to be better at providing what younger people want and perhaps many will never go near an Irish bank again.

A job in the bank isnt what it used to be? What used it be like? There are tonnes of better jobs in the public and private industry that pay tonnes more money than some bank teller, where you have to wear a uniform and bring back less than 30k a year in most cases of these jobs. The irony of being snobby to people who are earning more than them in many cases!

[Deleted User] · 10-04-2021 5:44pm

Wanderer2010 wrote: »

The irony of being snobby to people who are earning more than them in many cases!

Or they aren't actually being snobby, but perceived as such.

Snobbery has little to do with salaries. Some people could live off Daddy's money and not earn a cent and be very snobby.

Antares35 · 10-04-2021 5:45pm

Wanderer2010 wrote: »

A job in the bank isnt what it used to be? What used it be like? There are tonnes of better jobs in the public and private industry that pay tonnes more money than some bank teller, where you have to wear a uniform and bring back less than 30k a year in most cases of these jobs. The irony of being snobby to people who are earning more than them in many cases!

I think back in the 80s and maybe early 90s at a push, it was seen as a "good pensionable job" kind of like nurse, teacher etc. I worked with a guy (not in a bank) whose mother was a complete snob. He said when he was younger, he used to dread Saturdays because his mother would go off to do the shopping in fine form and come back like an antichrist saying, "I was taking to John's mother, he got the bank". Like getting a job in a bank was "getting" the bank

and it was like that every other week she'd come back and be like "Mary... You know Mary. Yeah..well she's after getting the bank". Silly woman all the same.

tastyt · 10-04-2021 5:52pm

Looks to be more snob like attitude towards people working in the bank on less money than you in this thread than the other way around ☺️

[Deleted User] · 10-04-2021 5:54pm

Antares35 wrote: »

I think back in the 80s and maybe early 90s at a push, it was seen as a "good pensionable job" kind of like nurse, teacher etc. I worked with a guy (not in a bank) whose mother was a complete snob. He said when he was younger, he used to dread Saturdays because his mother would go off to do the shopping in fine form and come back like an antichrist saying, "I was taking to John's mother, he got the bank". Like getting a job in a bank was "getting" the bank and it was like that every other week she'd come back and be like "Mary... You know Mary. Yeah..well she's after getting the bank". Silly woman all the same.

In fairness, they were huge jobs at the time and definitely a source of pride. But, shortly after the time you reference they brought in the 'yellow pack' grades and finally today, the staff they get wouldn't be the 'pick of the parish' as it were.

Tork · 10-04-2021 5:57pm

Wanderer2010 wrote: »

A job in the bank isnt what it used to be? What used it be like? There are tonnes of better jobs in the public and private industry that pay tonnes more money than some bank teller, where you have to wear a uniform and bring back less than 30k a year in most cases of these jobs. The irony of being snobby to people who are earning more than them in many cases!

At one time a job in the bank was considered to be a desirable thing. A permanent, pensionable job with a status. That's why I said it isn't the job it was :rolleyes:

It's one of those jobs that has really been run down in recent decades

RandomViewer · 10-04-2021 6:33pm

Tork wrote: »

At one time a job in the bank was considered to be a desirable thing. A permanent, pensionable job with a status. That's why I said it isn't the job it was :rolleyes:

It's one of those jobs that has really been run down in recent decades

Accountancy will be next,

Lesalare · 10-04-2021 6:34pm

I don't know about BOI but I've always found AIB telephone banking staff at least, to be exceptionally friendly and helpful. I've been surprised at times just how much so.

[Deleted User] · 10-04-2021 6:35pm

RandomViewer wrote: »

Accountancy will be next,

You take that back! :pac:

Actually, lots of book-keeping has been automated for some time. Accountancy is more than that though.

RandomViewer · 10-04-2021 6:35pm

Chinese whospers wrote: »

In fairness, they were huge jobs at the time and definitely a source of pride. But, shortly after the time you reference they brought in the 'yellow pack' grades and finally today, the staff they get wouldn't be the 'pick of the parish' as it were.

The pick of the parish and next and next pick have gone away, HR must be a thankless job now

Taxburden carrier · 10-04-2021 6:41pm

RandomViewer wrote: »

Accountancy will be next,

As Clint said: ‘We all got it coming, kid’

[Deleted User] · 10-04-2021 6:41pm

It was a great job back in the day, it's an average job now with the added problem of huge uncertainty over the future

Wallet Inspector · 10-04-2021 6:54pm

Tork wrote: »

At one time a job in the bank was considered to be a desirable thing. A permanent, pensionable job with a status. That's why I said it isn't the job it was :rolleyes:

It's one of those jobs that has really been run down in recent decades

Whatever about more senior jobs, entry level bank official is along the same lines as retail, call centre or admin now.

Tork · 10-04-2021 7:57pm

Celchick wrote: »

Whatever about more senior jobs, entry level bank official is along the same lines as retail, call centre or admin now.

It's no walk in the park for people who aren't at entry level either. I know somebody who started working for one of the banks in the 1990s and has seen his terms and conditions worsen quite a bit over the years. He's now upskilling so he can get out of there before his job goes

Yyhhuuu · 11-04-2021 3:45pm

brainboru1104 wrote: »

I'm with Permo. I always have positive dealings with them.

I had a very different experience with Permantent tsb

Yyhhuuu · 11-04-2021 4:10pm

Lesalare wrote: »

I don't know about BOI but I've always found AIB telephone banking staff at least, to be exceptionally friendly and helpful. I've been surprised at times just how much so.

Bank of Ireland telephone banking staff are even more helpful than AIB having dealth with both...

The BOI branch staff are inferior as regards customer service to their late 80s early 1990s counterparts...where they made the customer feel like a VIP

beachhead · 11-04-2021 4:17pm

This must be bash Bank of Ireland week.Its not so long ago that every bank here in this country and those gone as well screwed everyone to the wall with the government's help.Get real-all banks have the same attitude-they want your money and provide the minimum service at the highest profit.How many building societies are left now? They will or are going the same way.Credit Unions are the saints for now.

pgj2015 · 11-04-2021 5:52pm

post office is the way to go. banks are all scum in my opinion, up there with insurance companies.

Wallet Inspector · 11-04-2021 6:02pm

I find it bizarre how much lack of recognition of nuance/complexity there is. Thinking that everything is just one way or the other, no matter how many people are involved.

Galwayguy35 · 11-04-2021 8:23pm

Have always been with BOI and found them very helpful.

Although when you see how much abuse they get on their twitter site I'm surprised they don't tell those losers to go fook themselves.

pgj2015 · 11-04-2021 8:26pm

Galwayguy35 wrote: »

Have always been with BOI and found them very helpful.

Although when you see how much abuse they get on their twitter site I'm surprised they don't tell those losers to go fook themselves.

It might not be the best business advice I have ever heard.

Galwayguy35 · 11-04-2021 8:29pm

pgj2015 wrote: »

It might not be the best business advice I have ever heard.

They try to answer questions but all they get is abuse, these are just people doing their job like the rest of us.

pgj2015 · 11-04-2021 8:33pm

Galwayguy35 wrote: »

They try to answer questions but all they get is abuse, these are just people doing their job like the rest of us.

I don't condone that but we all get abuse when dealing with the general public. I doubt the staff care about a tweet, if they do then they are in the wrong job.

Jim2007 · 11-04-2021 8:50pm

beachhead wrote: »

Get real-all banks have the same attitude-they want your money and provide the minimum service at the highest profit.How many building societies are left now? They will or are going the same way.Credit Unions are the saints for now.

I guess you must have missed it....

The banks don't want your money, that is why negative interest rates are slowly becoming the norm all over Europe. And they don't want your custom because you are not paying enough to make it worth their while.

In fact the best way to become profitable if you're an Irish bank would be cull say 25% of the loss making customers and concentrate on the high fee generators.

pickarooney · 11-04-2021 8:54pm

No. BoI is one of the few points of contact I have with customer service in Ireland and they're the complete opposite of snobby in my 30 years of dealing with them.

Wallet Inspector · 11-04-2021 9:16pm

pgj2015 wrote: »

I don't condone that but we all get abuse when dealing with the general public. I doubt the staff care about a tweet, if they do then they are in the wrong job.

It's not just "a" tweet though is it?

People who abuse customer service staff are scum.

I don't mean annoyance or even anger at a cock-up, but personal abuse and being aggressive is just never ok.

pgj2015 · 11-04-2021 9:19pm

Celchick wrote: »

It's not just "a" tweet though is it?

People who abuse customer service staff are scum.

Not sure, never saw the tweets.

Yeah its not the staff I have a problem with, its the people who own and run the bank, heartless greedy thieves in some cases.

[Deleted User] · 11-04-2021 9:24pm

I had to call BOI last week. Long wait but very friendly service eventually.

Do you think Bank of Ireland staff are snobby?

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