Originally Posted by Dymo
Ok I have 2 consultations booked, one with "Optical Express" and the other with "Optilase"
On both phone calls it was like pulling teeth to get information, like what is the aftercare procedure, what is the quote, when would the procedure take place deposit payable etc...
From my impressions so far.
- Giving no guarantee it will work, and 12 months only aftercare.
- A lot of bad press online (They pay off trust pilot)
- Are they pushy with sales and trying to upsell everything?
- First person pushed the lens replacement
- Second person said minimum price €3650 per eye (My prescription is -1.75, -2.5)
- Third person quoted the options on the website starting at €875, there information was the same as the website.
- From today waiting times could be up to 5 months to get procedure done consultation 2/12 months the procedure could be 3 months
- Given quote €3840 included Insurance discount, and then -100 for referral
- Lifetime Guarantee when paying the full price.
Because it's my eyes I'm going to go to both consultations but everything I'm seeing on boards and the impression I'm getting, Optilase are the better option. (I haven't looked at the Blackrock clinic or Mater private.)
Maybe after my consolation my opinion will do a 360 degree turn!
Can anyone have a reason why Optical would be better?
That is pretty accurate based on the experience I had with both.
I had consults with both Optical Express and Optilase. Ended up going with Optilase for the following reasons:
1. Financially, Optilase were better and they provided way better aftercare.
2. Optical Express were really sales focused and honestly found them to be very pushy. Similar to you, I had also the same prescription and they really tried to push the lens replacement which would have been totally unnecessary. Optilase on the other hand actually took the time at the consult to answer all of the many questions I had and they made me feel at ease. Like I wasn't just another number basically.
3. Optilase do the lifetime guarantee - I had a vision concern (which ended up being unrelated to the laser but Optilase checked me out for it as I thought maybe it was linked) and I wasn't charged for that - again, good extended aftercare in my book.
4. Just as a little aside, all the drops etc you require after surgery, Optilase provide those (I went back a few times in the first three months for aqueous drops) and at the time Optical Express told me they didn't provide them so that's an added expense too if you went with Optical.
All the above is basically why I decided to go with Optilase - definitely happy with my decision. Hopefully that helps you!
If you have anything else you'd like to ask or chat about regarding this, feel free to drop me a message