Post Reply  
 
 
Thread Tools Search this Thread
27-03-2012, 14:53   #46
Turtyturd
Registered User
 
Turtyturd's Avatar
 
Join Date: Jan 2010
Posts: 27,481
Quote:
Originally Posted by jpcarlow View Post
You're probably best asking your local newsagents or comic store to order them in for you. Seems they're more likely to deliver promptly to a retailer rather than their subscribers
Yep, my brother works in a supermarket and they get it delivered for him, there still seems to be a bit of a delay in it but that could be down to him not being told it has arrived, and it is nothing like the delays that have been mentioned here.
Turtyturd is offline  
Advertisement
27-03-2012, 17:22   #47
 
Join Date: Jun 2009
Posts: 3,195
Quote:
Originally Posted by Turtyturd View Post
Yep, my brother works in a supermarket and they get it delivered for him, there still seems to be a bit of a delay in it but that could be down to him not being told it has arrived, and it is nothing like the delays that have been mentioned here.
and i get mine ordered through the newsagent beside the supermarket where i work (mine wont as we no longer order in partworks....not even one copy....which i would be guaranteed to buy ) and it gets kept for me by them
Thwip! is offline  
28-03-2012, 23:05   #48
brianregan09
Registered User
 
Join Date: Dec 2010
Posts: 7,998
So has anyone even recieved one of the graphic novels yet ?? Outside of the confirmation letter i mean
brianregan09 is offline  
30-03-2012, 10:49   #49
 
Join Date: Mar 2012
Posts: 2
i received the dvd mug and issues 2 and 3 and thats been it so far, i rang last week and i eventually got though on another attempt this morning. They told me that on the 20th Feb issues 4 and 5 and the book ends were posted to me, i didn't get them. She was adament that they were posted she couldn't give me a tracking number they don't do them for some reason and she told me that they would sent them out again at the end of the month.I couldn't believe she was actually getting thick with me on the phone anyway i said that if it was posted on the 20th Feb and you presumed i got them, then why wasn't issues 6 and 7 posted out on the 20th March she couldn't give me an answer. I reckon i'll be calling again in a fortnight.
scaryspacedude is offline  
30-03-2012, 10:54   #50
Fysh
Moderator
 
Join Date: Feb 2004
Posts: 9,819
I have to say, lads, I've had a few magazine subscriptions over the last 4-5 years and none of them have been anywhere near as bad as what you're describing on here.

If I were ye I'd cancel and see if I could convince a local newsagent to get them in for me. They have to be reasonably timely with newsagents because those are returnable orders and they get penalised for shipping delays. (I know, I know, such concepts are alien to anyone used to the vagaries of the Direct Market...)
Fysh is offline  
Thanks from:
Advertisement
30-03-2012, 14:06   #51
Bistoman
Registered User
 
Bistoman's Avatar
 
Join Date: Feb 2009
Posts: 270
Quote:
Originally Posted by scaryspacedude View Post
i received the dvd mug and issues 2 and 3 and thats been it so far, i rang last week and i eventually got though on another attempt this morning. They told me that on the 20th Feb issues 4 and 5 and the book ends were posted to me, i didn't get them. She was adament that they were posted she couldn't give me a tracking number they don't do them for some reason and she told me that they would sent them out again at the end of the month.I couldn't believe she was actually getting thick with me on the phone anyway i said that if it was posted on the 20th Feb and you presumed i got them, then why wasn't issues 6 and 7 posted out on the 20th March she couldn't give me an answer. I reckon i'll be calling again in a fortnight.
Its getting to be a right pain in the arse, I missed a delivery this morning, so I will have to go to the local sorting office to collect them later. I dont know if its the missed 2nd delivery, or if its the 3rd. Ill let You all know when I get them.
But yes, this service is unacceptable, When I have My " Free" gifts I will be canceling the subscription, Hopefully I will have something for My troubles.
p.s. The Mug " Free" gift that came with the first, was Not the one pictured on the website, More like an eggcup than a mug.
Bistoman is offline  
30-03-2012, 14:22   #52
 
Join Date: Jun 2009
Posts: 3,195
Quote:
Originally Posted by Bistoman View Post
Its getting to be a right pain in the arse, I missed a delivery this morning, so I will have to go to the local sorting office to collect them later. I dont know if its the missed 2nd delivery, or if its the 3rd. Ill let You all know when I get them.
But yes, this service is unacceptable, When I have My " Free" gifts I will be canceling the subscription, Hopefully I will have something for My troubles.
p.s. The Mug " Free" gift that came with the first, was Not the one pictured on the website, More like an eggcup than a mug.
seriously? ah jaysus it just gets worse....they really need to clean up their act
Thwip! is offline  
Thanks from:
30-03-2012, 20:35   #53
Bistoman
Registered User
 
Bistoman's Avatar
 
Join Date: Feb 2009
Posts: 270
Quote:
Originally Posted by Bistoman View Post
Its getting to be a right pain in the arse, I missed a delivery this morning, so I will have to go to the local sorting office to collect them later. I dont know if its the missed 2nd delivery, or if its the 3rd. Ill let You all know when I get them.
Turns out to be the Missing "Venom" & " Ultimate's" Editions.
Bistoman is offline  
31-03-2012, 14:24   #54
Pariah
Registered User
 
Join Date: Aug 2009
Posts: 35
Quote:
Originally Posted by Bistoman View Post
Turns out to be the Missing "Venom" & " Ultimate's" Editions.
How long were you waiting?
Pariah is offline  
Advertisement
31-03-2012, 14:27   #55
Bistoman
Registered User
 
Bistoman's Avatar
 
Join Date: Feb 2009
Posts: 270
Quote:
Originally Posted by Bistoman View Post
Turns out to be the Missing "Venom" & " Ultimate's" Editions.
Well I was expecting them about the 10th of Feb, So almost 2 months
Bistoman is offline  
31-03-2012, 15:54   #56
Pariah
Registered User
 
Join Date: Aug 2009
Posts: 35
Quote:
Originally Posted by Bistoman View Post
Well I was expecting them about the 10th of Feb, So almost 2 months
I'm waiting on them too, hope they come next week now.....
Pariah is offline  
31-03-2012, 22:55   #57
 
Join Date: Jun 2009
Posts: 3,195
Quote:
Originally Posted by Bistoman View Post
Turns out to be the Missing "Venom" & " Ultimate's" Editions.
pervy pervy hulk
Thwip! is offline  
05-04-2012, 10:16   #58
Pariah
Registered User
 
Join Date: Aug 2009
Posts: 35
Just a little update. After emailing them on the 19th March, I finally received this reply:

"Thank you for your email and please accept our profound apologies for the delayed response.

Please be advised that issues 4, 5 and the Zap Book ends were sent out on 20/02/2012. Please confirm if you have received these or if we need to replace them.

Please do not hesitate to contact us should you require further assistance."

Funny the way the date is the same as scaryspacedude, no?
Pariah is offline  
05-04-2012, 14:25   #59
 
Join Date: Jun 2009
Posts: 3,195
This week it's Incredible Hulk - Silent Screams

Thwip! is offline  
16-04-2012, 12:13   #60
DeadParrot
Registered User
 
Join Date: Dec 2005
Posts: 2,747
Received Winter Solder and Silent Screams this morning.
Never got
The Ultimates: Super-Human
The Amazing Spider-Man: Birth of Venom
Thor: Reborn

Very pissed off at this level of service and it's near impossible to get through on the phone
DeadParrot is offline  
Post Reply

Quick Reply
Message:
Remove Text Formatting
Bold
Italic
Underline

Insert Image
Wrap [QUOTE] tags around selected text
 
Decrease Size
Increase Size
Please sign up or log in to join the discussion

Thread Tools Search this Thread
Search this Thread:

Advanced Search



Share Tweet