Originally Posted by The Student
I would say most office based roles can be done remotely but I still can't see it happening in any significant numbers fulltime in the medium term. A lot of the decision makers are not as forward thinking as you may wish.
Some are of that there is no question but I would imagine that is the minority at the moment.
That's exactly what I think the change that Covid has accelerated. It's not so much that they are suddenly forward thinking, but they have been forced into a live cost benefit analysis.
To take one example - my insurance brokers, well established old school firm with about 30 employees - brokers/accounts/admin - working out of a Georgian building in Dublin.
Recently renewed car insurance. Dialled their office number and same receptionist as usual answered. I asked her out of curiosity, are you working at home, yes she said but makes no difference. Put me straight through to the broker I deal with. She was at home too. Gave her my card number to pay and she said thanks I'll get the cert in the post. It arrived 3 days later.
As per usual. Same as I do every year. For all I know, she could have been in her pyjamas watching netflix and just paused it to take the call.
It doesn't matter - I got the service I wanted, exactly the same as I get whenever she is in the office.
I'm assuming the vast majority of that firms business is exactly the same. Phone calls to get quotes for new policies or renew existing ones.
And just as I think the couple renewing their lease will start looking at the cost of an apartment in Blackrock versus a 3 bed house in Wexford I'm sure the bosses of the insurance broker will weigh up the cost benefit of renewing the lease on the big Georgian building.
Do they really need the costs of rent, rates, insurance, heat, power just so they can be 100% sure the brokers aren't sitting watching netflix.
Or do they save all that money and concentrate on making sure they only have staff who get the job done regardless and who cares if they can do it multitasking watching netflix?