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16-12-2019, 19:29   #1
Heighway61
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Join Date: Oct 2016
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Amazon Uk email help gone?

In Help > Contact Us the options are Chat or Call. Email is no longer there. Have the stopped email contact?
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18-12-2019, 15:43   #2
Cabaal
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yep, its gone a few months or weeks at this stage
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26-02-2020, 11:01   #3
Plopsu
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Had to contact them today via web chat. I am 90% sure, based on the answers I was getting, that I was talking to a bot.
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28-02-2020, 22:37   #4
Slippin Jimmy
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If it is any use, I believe the chat is saved in your Amazon app. There should also be an option to email a copy of the chat to your email account.
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