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06-01-2020, 15:01   #1
Duff
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Does Samsung backup, backup your photos and videos?

Hey,

Very simple question that I can't seem to find a succinct answer to online I've paid to upgrade my storage from 15GB, but it doesn't say 'Gallery' or 'Pictures' or anything when backing up?

Thank you.
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06-01-2020, 16:37   #2
coylemj
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Backup of media files is not controlled from the 'Back up data' option in 'Accounts and Backup'.

Check 'Settings' in Gallery, the first option should be 'Sync with Samsung Cloud'. If that option is selected, go to 'Accounts and Backup', tap 'Samsung Cloud', that will list off what data has been stored in the cloud. Scroll down to 'Gallery' and it will tell you how many images and videos have been stored.

You can also check what has been backed up by logging in to the Samsung Cloud from a web browser .... https://support.samsungcloud.com/

Last edited by coylemj; 06-01-2020 at 16:44.
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06-01-2020, 16:55   #3
Cienciano
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I think most people just use google photos.
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