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21-08-2012, 22:28   #1
Hihello
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Account skimming

Hi I was wondering if you are aware that if an atm card is skimmed, eflow seems to be one of the websites that the cards are consistently used on. I've been skimmed twice unfortunately and both times my card has been used on eflow. I've also heard of numerous people being skimmed and there card being used on eflow.ie (justeat.ie being another)

Not saying there is anything wrong with the eflow website security wise or anything like that, just thought it would be good for people to know about it or if anything can be done to stop it
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22-08-2012, 09:26   #2
Mr. G
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This is their security policy as part of their privacy policy:

Quote:
5. Security

5.1 For site security purposes and to ensure that this website remains available to all users, our computer system employs software programs to monitor network traffic in order to identify unauthorised attempts to upload or change information or otherwise cause damage. Unauthorised attempts to upload information or change information on our website are strictly prohibited and may be punishable by law.

5.2 Your personal data which you provide to us will be held on secure servers hosted by BetEire Flow. The nature of the Internet is such that we cannot guarantee the security of any information you transmit to us via the Internet. However, we will take all reasonable steps (including appropriate technical and organisational security measures) to protect your personal data.
Quote:
2.4 If you open an account or pay a toll on our website, we ask you to provide us with, amongst other things, your name, e-mail address, contact telephone number, vehicle registration number and credit card, debit card or direct debit details. We use this data for the purposes of processing your toll payment and/or managing your tag account. We do not collect any more personal data than is necessary to fulfil these purposes.
There may be a leek in their systems or their staff copy down the card numbers and use them online etc. This is called fraud.

See the below link for more info.
http://www.mbna.ie/protection-securi...rity/index.php
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22-08-2012, 10:29   #3
 
Join Date: Jul 2011
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Hi HiHello,

Sorry to hear you have had a bad time with card skimming lately.

We are aware that there have been instances where cards have been skimmed and used to make payments through the eFlow website. If an incident like this occurs we advised that you contact your bank immediately and the gardai. eFlow will liaise with the gardai when something like this happens and help with the investigation anyway we can.

Mr Grumpy,

Eflow take data protection very seriously, all information is stored securely and all payment details are encrypted once they are stored on our system. Once the details are encrypted they can't viewed by anyone. We take all reasonable steps to ensure the protection of any personal details that we store.

All the Best,
Ciaran.

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