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25-10-2019, 17:13   #256
Joker2019
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Originally Posted by devnull View Post
Rambler days don't have to be consecutive.

Cap is valid for 7 days, Mo-Su as well, rambler isn't
Thanks for answering was thinking there must be some advantage to them
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29-10-2019, 19:51   #257
The Black Oil
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I bought the wrong ticket by mistake. Meant to buy a 5 day rambler, but hit 3 day freedom instead. Anything I can do before the morning?
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29-10-2019, 20:27   #258
Victor
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Don't use that Leap Card - is there another one you could use? To get a refund would likely mean sending the Leap Card back to them. Phone / email them - open from 7am. https://about.leapcard.ie/contact
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29-10-2019, 20:39   #259
The Black Oil
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Don't use that Leap Card - is there another one you could use? To get a refund would likely mean sending the Leap Card back to them. Phone / email them - open from 7am. https://about.leapcard.ie/contact
Don't have another, unfortunately. 33X gets to the stop shortly after 7am, so I dunno if I'd get it sorted on the phone first thing.
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25-11-2019, 11:49   #260
Daith
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Hi,

Sorry if answered already.

If I have an annual tax saver bus ticket and transfer to the Luas withing 90 mins (using money on the e-purse), do I get the Leap 90 discount?
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25-11-2019, 11:58   #261
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As far as I know, it should only be done with corresponding credit transactions. I wouldnt expect it to work going from ticket to credit.
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25-11-2019, 12:00   #262
Daith
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Originally Posted by Dravokivich View Post
As far as I know, it should only be done with corresponding credit transactions. I wouldnt expect it to work going from ticket to credit.
Thanks, that does make sense
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04-01-2020, 16:43   #263
The-Game
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Anyone have any experience with a top-up not applying?
I topped up with the app and it came out of my bank account but it looks like my card went faulty and didn't acknowledge the 2nd stage of the top-up where it applies to the actual leap card itself.

My card is no longer working via the app or on a bus/luas terminal so I will need to replace it which I know can be done via the website.
My problem is the extra top-up that I was in the middle of processing before the card went faulty isn't showing in my balance for the card and I'm not sure who I need to contact to get it applied or refunded to my bank.

Any suggestions from anyone who has had a similar experience?
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05-01-2020, 00:03   #264
Victor
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Anyone have any experience with a top-up not applying?
I topped up with the app and it came out of my bank account but it looks like my card went faulty and didn't acknowledge the 2nd stage of the top-up where it applies to the actual leap card itself.

My card is no longer working via the app or on a bus/luas terminal so I will need to replace it which I know can be done via the website.
My problem is the extra top-up that I was in the middle of processing before the card went faulty isn't showing in my balance for the card and I'm not sure who I need to contact to get it applied or refunded to my bank.

Any suggestions from anyone who has had a similar experience?
You may get an automatic refund to your account, but talk to Leap Card anyway. https://about.leapcard.ie/card-replacement-refunds

customer.care@leapcard.ie or call 1850 824 824
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11-01-2020, 17:37   #265
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Do you have to tag off the train before changing over to the Luas ? Or can I just tag off at my final destination ?

For example if I tagged on at Ashtown ( and my final destaintion is St Green) and I switch from the train to the Luas at Broombridge, do I have to tag off at broombridge train st and then tag on again before getting on the Luas to St Green ?

Thanks !
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11-01-2020, 17:57   #266
Victor
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Do you have to tag off the train before changing over to the Luas ? Or can I just tag off at my final destination ?

For example if I tagged on at Ashtown ( and my final destaintion is St Green) and I switch from the train to the Luas at Broombridge, do I have to tag off at broombridge train st and then tag on again before getting on the Luas to St Green ?

Thanks !
There is valiator for this on the platform at Broombridge station. Ashtown to Stephens Green needs 4 tagging actions. Otherwise you rick being charged two maximum fares.
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11-01-2020, 19:04   #267
Dravokivich
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There is valiator for this on the platform at Broombridge station. Ashtown to Stephens Green needs 4 tagging actions. Otherwise you rick being charged two maximum fares.
The risk isnt 2 fares, youd be on one of'em without paying. The risk is a fine.
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12-01-2020, 02:25   #268
Victor
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Quote:
Originally Posted by Dravokivich View Post
The risk isnt 2 fares, youd be on one of'em without paying. The risk is a fine.
That as well.
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12-01-2020, 15:50   #269
alwald
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I couldn't find the answer to this question in the FAQ. What's the best way to change from an adult card to a personalised card while keeping the same card number and details?
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12-01-2020, 16:59   #270
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I don't think you can, but explain you situation to Leap Card Customer Service an they may be able to sort things for you.
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