GoMo

edsb · 31-10-2019 5:42pm

As long as people accept that GoMo effectively offers NO support and the little that exists is junk, then go ahead and hope that there wont be issues. If there are issues you may be without service for several days or even weeks so be warned.

fryup · 31-10-2019 6:16pm

edsb wrote: »

As long as people accept that GoMo effectively offers NO support and the little that exists is junk, then go ahead and hope that there wont be issues. If there are issues you may be without service for several days or even weeks so be warned.

they're using the eir network, so should be reliable enough...as long as they don't fall out with eir

riclad · 31-10-2019 10:13pm

You can go back to o2 or 3 if you have a serious problem,
the coverage is the same as eir , with a very generous data cap .
Compared with other networks .
gomo is owned by eir, so there,s no chance of any falling out.

This is it · 31-10-2019 10:18pm

fryup wrote: »

they're using the eir network, so should be reliable enough...as long as they don't fall out with eir

They're not just using the network, they are part of Eir.

From their legal page

"Who are we?
GoMo is a trading name of eircom Limited, Registered as a Branch in Ireland Number 907674, Incorporated in Jersey Number 116389, having its Irish branch address at 2022 Bianconi Avenue, Citywest Business Campus, Dublin 24 D24 HX03."

That address is Eir offices in Citywest.

fryup · 31-10-2019 10:47pm

This is it wrote: »

They're not just using the network, they are part of Eir.

all the better then, should be reliable enough

lighthouse · 31-10-2019 10:54pm

This is it wrote: »

They're not just using the network, they are part of Eir.

From their legal page

"Who are we?
GoMo is a trading name of eircom Limited, Registered as a Branch in Ireland Number 907674, Incorporated in Jersey Number 116389, having its Irish branch address at 2022 Bianconi Avenue, Citywest Business Campus, Dublin 24 D24 HX03."

That address is Eir offices in Citywest.

Part of Eir as long as you don't contact Eir customer support about GoMo

TreasureBin · 01-11-2019 2:48pm

chuck eastwood wrote: »

Folks how long did it take to get your SIM from placing the online order

I ordered last Tuesday, 22nd, and got it yesterday, 31st.
BUT can't activate the SIM - put in PIN, it's accepted, but no service. Logged into their website which says my order is "in progress". Contacted GoMo yesterday, automated response says they reply within 24 hours but still waiting.

Hopefully it's teething problems, over-demand, etc.

This is it · 01-11-2019 2:55pm

TreasureBin wrote: »

I ordered last Tuesday, 22nd, and got it yesterday, 31st.
BUT can't activate the SIM - put in PIN, it's accepted, but no service. Logged into their website which says my order is "in progress". Contacted GoMo yesterday, automated response says they reply within 24 hours but still waiting.

Hopefully it's teething problems, over-demand, etc.

Mine showed "in progress" for days after my port was completed with no issues, I wouldn't rely on that. Hopefully you get sorted. Strange to have no service at all on the original number with the SIM, most issues seem to be porting

namloc1980 · 01-11-2019 3:00pm

Got sim yesterday. Ported this morning no issues. 4g speed is great.

uTx7DUMb_Zjf1_Ydlx4vLVsMULPiMGa_hR24OCgytSQlVHsJDd2cDq4adt9E9PLcUnrXcwfvytF3TdRDceBvqbUHSu5k9F8wI0c5VHXv98oHIhn0YMOHtEdmyhBvbSitbaAaVIPSz6XlO8jHL9_9LZrP8x1UUA1vQ-qzbm_bvesQMs_ZvE1QRro7gUqc0plxE2UXAQQ9ZubWXyuDtbcA3yPnZ3h-Oz15dQZwQ-9NVAExo9PPDZ5g774tEIGwNeNL3TizFU1EvxgdZbpCmfH2OcuuiVZJOFkJ6Ft7NPudc0Dwo_rYxj6PIxr93JSPYVH8mK1jfxMCYLe_yfKvn2OorOG82aEIT7ejnro4ZeivTNcUCiwfSMPcZ_k-H5IJ63HPmp7BGabnhh2zZ8-Su2ctIeg8kzXCrbwkvJMNqsnKu1PWWhPRL_MaGtcl3fgHe3Rbb_0zNAsmV5YtCZbhv15YQTb3HdM1dQ1aGmrFhvB018S-7h0L1ngrq-rLxZOxRJ0eKuaSECXOd2z_BY7ckNzQcFWhYvPewxhE4mxle7sfofG6Jwdl6KRTsoQ3mSlsqDEgPU-r-iOWqHRlBe1SCFAvEzuLferX8G2JWLVFyh9tG0CDP70frHcEY3QOZl72BfkLy05nOTWz3Z8lfmuWxxV2yLklZpqq7gKpKT1ro_WtjyMYwmTS5E-MD3A=w1080-h305-no

Mundo7976 · 01-11-2019 3:02pm

Ported my daughters nhmber over, asked for a delay to this as waiting on NAC from Vodafone. They were very accommodating and did what I had requested.
Now if only Vodafone were more forthcoming...

namloc1980 · 01-11-2019 3:05pm

Absolute bargain for €9.99 per month.

eggy81 · 04-11-2019 6:28pm

2 weeks in after porting seamlessly from eir. Seems the exact same as eir.
On porting the sent an ema that they had dispatched the sim card and on my gomo there was another phone number which was an 085 number. Got another email next day saying order complete so put sim in made a call and number ported almost instantly.

Happy enough with it.

taytobreath · 04-11-2019 6:31pm

is it free to ring an English landline

Qrt · 04-11-2019 9:53pm

punisher5112 wrote: »

Wasn't sure if that would be allowed.... But delighted someone said it.

I’m gay I’m allowed.

windyout · 11-11-2019 7:14pm

TreasureBin wrote: »

I ordered last Tuesday, 22nd, and got it yesterday, 31st.
BUT can't activate the SIM - put in PIN, it's accepted, but no service. Logged into their website which says my order is "in progress". Contacted GoMo yesterday, automated response says they reply within 24 hours but still waiting.

Hopefully it's teething problems, over-demand, etc.

I've had this exact issue since 1st November. Sent numerous emails but received no response apart from the automated messages. I used Chat today and finally got a response. It seems i need a new SIM. That in itself doesn't make sense but that's what they are going to do and i'll just have to go along with it. Not a great start.

MrTime · 11-11-2019 7:33pm

i thought i saw something about no international calls but cant find it now
can anyone confirm UK / NI available

it mentions EU roaming ; but thats not same as calls to EU

also somebody asked about needing ID

dont you need to sign up with credit / debit card details

Rock123 · 12-11-2019 11:36am

I cannot spot any chat option...where it is located on the web page would you know

Rock123 · 12-11-2019 11:37am

windyout wrote: »

I've had this exact issue since 1st November. Sent numerous emails but received no response apart from the automated messages. I used Chat today and finally got a response. It seems i need a new SIM. That in itself doesn't make sense but that's what they are going to do and i'll just have to go along with it. Not a great start.

I cannot spot any chat option...where it is located on the web page would you know

punisher5112 · 12-11-2019 11:39am

Rock123 wrote: »

I cannot spot any chat option...where it is located on the web page would you know

It isn't always available. It pops up on the left.

Find it works more when logged in though.

Rock123 · 12-11-2019 12:16pm

thanks

chuck eastwood · 12-11-2019 7:36pm

Holy jaysus the customer service is woeful. Took 16 days to get the SIM. Requested a porting time, popped in the new SIM and while the service and signal are grand I now still have the 085 number from the gomo SIM. 36hours and maybe 15 attempts on chat with no reply, two emails and nadda.
Has anyone gotten stuck with the 085 number or has everyonr been able to use their old one. I've had the same number since 2002. Really don't wanna lose it

Qrt · 12-11-2019 8:38pm

chuck eastwood wrote: »

Holy jaysus the customer service is woeful. Took 16 days to get the SIM. Requested a porting time, popped in the new SIM and while the service and signal are grand I now still have the 085 number from the gomo SIM. 36hours and maybe 15 attempts on chat with no reply, two emails and nadda.
Has anyone gotten stuck with the 085 number or has everyonr been able to use their old one. I've had the same number since 2002. Really don't wanna lose it

My number port started at 09:13. Eir SIM lost signal at 09:40, so I switched SIM, and number was transferred over at 12:30 ish

chuck eastwood · 12-11-2019 9:18pm

Qrt wrote: »

My number port started at 09:13. Eir SIM lost signal at 09:40, so I switched SIM, and number was transferred over at 12:30 ish

I must try my virgin media SIM and see if it's still active. Pribably is and no doubt I'm paying for both.

paddy19 · 12-11-2019 10:29pm

"i thought i saw something about no international calls but cant find it now
can anyone confirm UK / NI available"

https://gomo.ie/wp-content/uploads/mobile_pt12.2-3.pdf

PDF give full details....

National calls include calls to Irish Mobiles and Landlines, 0818, 076, 1850 and 1890 numbers and calls to Northern Ireland landlines using the 048 prefix (in place of 004428)

UK not cheap 23.37 per minute....

taytobreath · 13-11-2019 8:08am

paddy19 wrote: »

"i thought i saw something about no international calls but cant find it now
can anyone confirm UK / NI available"

https://gomo.ie/wp-content/uploads/mobile_pt12.2-3.pdf

PDF give full details....

National calls include calls to Irish Mobiles and Landlines, 0818, 076, 1850 and 1890 numbers and calls to Northern Ireland landlines using the 048 prefix (in place of 004428)

UK not cheap 23.37 per minute....

So i spent about 20 minutes to a landline in the uk, so the 4.65 is just deducted from the tenner i topped up with, meaning i have about 5.40 left to spend on under such phone-calls.
I think I can live with that, I couldn't even ring those numbers with 48months.ie

This is it · 13-11-2019 8:26am

taytobreath wrote: »

So i spent about 20 minutes to a landline in the uk, so the 4.65 is just deducted from the tenner i topped up with, meaning i have about 5.40 left to spend on under such phone-calls.
I think I can live with that, I couldn't even ring those numbers with 48months.ie

You didn't top up. €10 covers your Irish minutes, texts and data.

taytobreath · 13-11-2019 8:28am

This is it wrote: »

You didn't top up. €10 covers your Irish minutes, texts and data.

the tenner they took from my account covers the uk landlines dont it?

This is it · 13-11-2019 9:29am

No, that's your bill for the calls included in your bundle. UK calls, bar NI landlines using 048 instead of 028, aren't included. Calls outside your bundle will be billed on top of the €10.

If you go to the homepage and click on pricing at the bottom it gives more detail on exactly what is included. There's also a link for other charges. i.e outside your bundle.

pete1mac · 14-11-2019 5:42pm

the5th wrote: »

Has anyone had any success setting up voicemail with a ported number? The mailbox setup keeps telling me both the 085 number and my ported number are invalid...
Tried emailing GoMo "support" but..... lol. You don't get mobile for a tenner a month without cutting some corners!

Dial 171 and go through the set-up

lighthouse · 14-11-2019 6:21pm

pete1mac wrote: »

Dial 171 and go through the set-up

Worked for me not a bother

GoMo

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