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15-09-2020, 11:27   #4861
pablo57
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I like Vodafone's TV, no issues with it. Series record works - what more could you want?
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15-09-2020, 11:44   #4862
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What is the best they are offering to new customers ?
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15-09-2020, 18:24   #4863
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After being on hold for 45 minutes, finally got through to a cancellation team member. Asked what deals she could give me as I am a long standing customer and the prices keep going up. Was paying €59 per month for 250mb internet. She said best they could do was €49 for six months and then €59 thereafter. Asked if we threw in TV bundle would they give us a better deal. Offered me 250MB broadband and basic TV for €82 per month as the "best she could do". Told her there were better offers on the website for new customers, said she wasn't allowed to offer these to me.

Cancelled after a pointless conversation! Bye Felicia
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15-09-2020, 20:33   #4864
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Originally Posted by Shimmy! View Post
After being on hold for 45 minutes, finally got through to a cancellation team member. Asked what deals she could give me as I am a long standing customer and the prices keep going up. Was paying €59 per month for 250mb internet. She said best they could do was €49 for six months and then €59 thereafter. Asked if we threw in TV bundle would they give us a better deal. Offered me 250MB broadband and basic TV for €82 per month as the "best she could do". Told her there were better offers on the website for new customers, said she wasn't allowed to offer these to me.

Cancelled after a pointless conversation! Bye Felicia
Similar deal to what they offered me for the bundle - definitely pushing people to switch provider.
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15-09-2020, 20:44   #4865
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do people call em much in advance in regards to cancellation ?
remember if correct last year they were anal about giving notice on the dot 30 days, as im month and a half to go but after putting in last payment, will def need to shop around vodafone most likely so are they still like that or can i give em a buzz and be done few days earlier come next month ?


as know install with vodafone might take a while but seeing above deals and being on 9mo offer can't see any way ill be kept as customer, as just use BB and cost wise its not even remotely efficient.
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17-09-2020, 14:50   #4866
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tried ringing a few times over the last month or so but never got through
stuck with it this morning, over 30mins on hold before someone answered
offered me 15 off per month for 9 months stright off the bat and told me after a year to ring back up for another offer

i told them i wanted half price for 9 months. she checked with her supervisor.
she did whatever thumb twiddling they do while pretending to go to their supervisor and came back and told me i had 6 months at half price before..... it was over 2 years ago now.
they don't repeat offers so i couldn't have it

told her to quit the crap, loads of people get it and it is all over boards

so she then checked with her supervisor again...... came back, told me the supervisor didn't answer and hemmed and hawed if she could give it to me..... eventually did because i didn't get the offer last year!

so 6 months at half price, but i won't get it again...... hmmm we'll see about that lol
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23-09-2020, 23:21   #4867
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I rang tonight (58 Mins on Phone) to see when my contract would be finished so i could cancel it, guy said even though its not out till end of month he would look at it, he said i was with them a long time,

i said i hadn,t had 9 months for ages even though i got it year before, he immediately offered me 9 months half price, i did say i was considering cancelling one or two of my boxes, he said that can be done at any time ,

So seems if you have tv broadband home phone , the tv box is a 30 day contract unlike your internet ,

Anyway offer was internet 500mb, home phone, 4 tv boxes €64 for Nine Months and €113 after that so ring up a year from no
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23-09-2020, 23:21   #4868
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I rang tonight (58 Mins wait on Phone) to see when my contract would be finished so i could cancel it, guy said even though its not out till end of month he would look at it, he said i was with them a long time,

i said i hadn,t had 9 months for ages even though i got it year before, he immediately offered me 9 months half price, i did say i was considering cancelling one or two of my boxes, he said that can be done at any time ,

So seems if you have tv broadband home phone , the tv box is a 30 day contract unlike your internet ,

Anyway offer was internet 500mb, home phone, 4 tv boxes €64 for Nine Months and €113 after that so ring up a year from no
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26-09-2020, 00:20   #4869
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I rang tonight (58 Mins wait on Phone) to see when my contract would be finished so i could cancel it, guy said even though its not out till end of month he would look at it, he said i was with them a long time,

i said i hadn,t had 9 months for ages even though i got it year before, he immediately offered me 9 months half price, i did say i was considering cancelling one or two of my boxes, he said that can be done at any time ,

So seems if you have tv broadband home phone , the tv box is a 30 day contract unlike your internet ,

Anyway offer was internet 500mb, home phone, 4 tv boxes €64 for Nine Months and €113 after that so ring up a year from no
Are they throwing the 9 months at people now ?
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26-09-2020, 00:23   #4870
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Are they throwing the 9 months at people now ?
I rang recently, they couldn't formally offer me the 9 months half price as I'm not in the last month of billing yet but I was told I would get it when I ring back in a couple of weeks. Easiest discussion I've had with loyalty in a good few years considering I usually have to fight for the 6 months / 9 months half price offers.

I'd imagine sales are tight and people may be cutting back on services given all that's going on with Covid. Understandable too, if I don't get a strong offer I'll be cancelling.

Last edited by Sierra Oscar; 26-09-2020 at 16:52.
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26-09-2020, 00:31   #4871
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I rang recently, they couldn't formally offer me the 9 months half price as I'm not in the last month of billing yet but I was told I would get it when I ring back in a couple of weeks. Easiest discussion I've had with loyalty in a good few years considering I usually have to fight for the 6 months / 9 months half price offers.

I'd imagination sales are tight and people may be cutting back on services given all that's going on with Covid. Understandable too, if I don't get a strong offer I'll be cancelling.
Also I'd say people who can now get Siro are leaving Virgin in their droves.
They are expensive compared to some of the other providers for the same offerings and they can't advertise as "fastest broadband" on their own any more.
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27-09-2020, 20:14   #4872
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They are expensive compared to some of the other providers
The €30 per month for 12 months offer that Vodafone, sky and Eir all have at the moment it's apparently really hurting Virgin.
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27-09-2020, 20:22   #4873
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The €30 per month for 12 months offer that Vodafone, sky and Eir all have at the moment it's apparently really hurting Virgin.
That's for the 500 Gigabyte with Vodafone?

Am precluded from getting Sky/Eir cos I'd need a landline but Vodafones offer is tempting me for sure cos currently paying €62.99 with VM & out of contract; ringing CS in morning to see what will Loyalty Dept. do for me.

If they match that for 12 Months I'll stay; otherwise I'll ring VF & place order.

Best VM're doing for new customers seems to be €35 for 250 Mb Broadband; the other €59 a month offer is pointless with what I'm currently paying.

VM previously offered me €29 for 6 Months & 59 for other 6; they'll have to do better than that this time to keep me.
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28-09-2020, 07:54   #4874
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The €30 per month for 12 months offer is for 100 MB and 500 MB broadband. https://n.vodafone.ie/shop/broadband.html
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28-09-2020, 08:00   #4875
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The €30 per month for 12 months offer is for 100 MB and 500 MB broadband. https://n.vodafone.ie/shop/broadband.html
Yes- but for the average person feeding internet around their house by wifi- they simply don't have the capacity to use much better than this (not everyone has decent AC routers- or even better). You can happily run a couple of hd streams on 100Mbps simultaneously. Its all well and good having a 1Gb connection- but if your equipment can't even use it, its completely pointless.
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