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Siemens SPC 4320

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12467…11

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  • Options
    #92
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    It has assigned local IP address. I can see it on LAN List. After that I don't know what's wrong. My CCTV is port forwarded and working fine outside the network.


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    #93
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    bbability wrote: »
    Still not able to connect to spc connect. Its defintley an IP or modem issue.I have a Vodafone HG658 which is not the greatest at the best of times. Can I just double check that there should be only one ATS configuration sequence on the ATS config screen. This shows up as Fault in status bar.
    I can connect to panel via SPC Pro locally
    I can't connect to SPC Connect locally

    Its something small I know it...

    Are you using DHCP?
    What are the gateway settings & the DNS settings on the panel?


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    #94
    fred funk }{
    Registered Users Posts: 6,827 ✭✭✭fred funk }{


    bbability wrote: »
    It has assigned local IP address. I can see it on LAN List. After that I don't know what's wrong. My CCTV is port forwarded and working fine outside the network.

    And you can connect to the panel locally via a browser using https://


  • Options
    #95
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    DHCP is enabled.
    showing on keypad as follows (shaded out on SPC Pro)

    IP address (192.168.1.XXX) Matching with LAN on router
    Default Gateway 192.168.1.1
    Subnet mask 255.255.255.0
    DNS Server 192.168.1.1 (this might be the issue??)


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    #96
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    fred funk }{ wrote: »
    And you can connect to the panel locally via a browser using https://

    no I cant... its timing out. I can only connect to panel via SPC PRO Programme.

    I can ping it from cmd.exe but no access via browser.


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    #97
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Is the first IP address 192.168.1.100?
    Thats the default. If so the router is not assigning an IP to the panel?

    Can you goto a PC on the network, open a command window & type ipconfig and hit return.
    Post up the results & I'll try give you some manual settings to try.


  • Options
    #98
    fred funk }{
    Registered Users Posts: 6,827 ✭✭✭fred funk }{


    bbability wrote: »
    no I cant... its timing out. I can only connect to panel via SPC PRO Programme.

    I can ping it from cmd.exe but no access via browser.

    With DHCP enabled completely power down the panel including the battery. On power up go back into the coms menu and see if the panel has a new IP address.


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    #99
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    The IP address assigned is 192.168.1.6 (DHCP)

    PING results as follows

    Microsoft Windows [Version 10.0.10240]
    (c) 2015 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>ping 192.168.1.6

    Pinging 192.168.1.6 with 32 bytes of data:
    Reply from 192.168.1.6: bytes=32 time=21ms TTL=128
    Reply from 192.168.1.6: bytes=32 time=7ms TTL=128
    Reply from 192.168.1.6: bytes=32 time=35ms TTL=128
    Reply from 192.168.1.6: bytes=32 time=6ms TTL=128

    Ping statistics for 192.168.1.6:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 6ms, Maximum = 35ms, Average = 17ms

    C:\WINDOWS\system32>ipconfig

    Windows IP Configuration


    Ethernet adapter Ethernet:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Wireless LAN adapter Local Area Connection* 3:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Wireless LAN adapter Wi-Fi:

    Connection-specific DNS Suffix . :
    Link-local IPv6 Address . . . . . : fe80::a167:ea7a:a8e5:231d%8
    IPv4 Address. . . . . . . . . . . : 192.168.1.9
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1

    Tunnel adapter isatap.{FC74312A-1C61-4598-A56B-5327CD51D305}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:14ac:19f8:3f57:fef6
    Link-local IPv6 Address . . . . . : fe80::14ac:19f8:3f57:fef6%6
    Default Gateway . . . . . . . . . : ::

    C:\WINDOWS\system32>


  • Options
    #100
    fred funk }{
    Registered Users Posts: 6,827 ✭✭✭fred funk }{


    That looks good. Open https://192.168.1.6 in Internet Explorer. You should be able to connect.


  • Options
    #101
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    It just won't open in IE. reverts to home page after a few seconds with ip address in search bar.


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    #102
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    Guys I'm in. I did a "flushdns" and release in Cmd.exe and its seem to have done the trick. I'll post back with results later on.


  • Options
    #103
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    Ok so I'm making baby steps. For some reason the panel decided to re assign new IP address so its now 192.168.1.14. I have connected to SPC via IE locally using 192.168.1.14. ATS is currently "fault".


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    #104
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    ok here's the log from ATP Log

    29/12/15 15:25:58: TCP connection closed by other side
    29/12/15 15:25:59: TCP connection closed by other side
    29/12/15 15:26:00: TCP connection closed by other side
    29/12/15 15:26:01: TCP connection closed by other side
    29/12/15 15:26:02: TCP connection OK
    29/12/15 15:26:07: Event transmission timeout. Event failed on ATP. [Event ID=7000, "System boot"]


  • Options
    #105
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    What is the dns IP?


  • Options
    #106
    rolion
    Closed Accounts Posts: 3,362 ✭✭✭rolion


    My allocated IP is in 10.x.x.x range, with a 255.255.255.0 subnet mask.
    When I set-up the system from the keypad, it shows 010.x.x.x,which I assume takes default subnet mask of 255.0.0.0
    When I ping, it tried to ping 8.x.x.x
    I guess is a bug in the networking stack of the controller.
    I had to enable the DHCP, which I dint wanna do it on the secure network.

    Also, what is SPC Pro programme ,please!?

    PS
    Thanks to Kool Kid,i have the system software up & running with no surprises.
    I just need to play with zones, sensors and alerts !

    From a specialist perspective, what is the best way of setting the zones, based on logical / physical layout, or on the sensors type, or on the alarm and response / gravity / intrusion type ?
    Thanks.


  • Options
    #107
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    rolion wrote: »
    From a specialist perspective, what is the best way of setting the zones, based on logical / physical layout, or on the sensors type, or on the alarm and response / gravity / intrusion type ?
    Thanks.

    Sometimes it will be based on physical wiring, ie certain zones all into the same expander would be naturally grouped together. Likewise with PiRs all off the same PSU.
    If that's not relevant. Then purely I have order of location. 1 front door, 2 lounge, 3 patio etc.


  • Options
    #108
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    KoolKid looks like your are correct as I seem to have an issue with my DNS settings. I have a Vodafone HG658c which doesn't seem to have a setting for me to access the DNS settings. I can see that they are not set as both fields are as follows under DHCP Settings
    DHCP server: Enable
    Start IP address: 192.168.1.2
    End IP address: 192.168.1.254
    Lease duration: Infinite lease

    Primary DNS server address: Blank
    Secondary DNS server address: Blank


  • Options
    #109
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Try this:
    On the panel disable DHCP
    and enter the folowing settings

    IP address 192.168.1.100
    Default Gateway 192.168.1.1
    Subnet mask 255.255.255.0
    DNS Server 8.8.8.8

    Can you also confirm the connection at the panel is live.?
    To check, remove the lan cable from the panel & plug into a laptop or PC with WiFi turned off and see if you get an internet connection.


  • Options
    #110
    rolion
    Closed Accounts Posts: 3,362 ✭✭✭rolion


    bbability wrote: »
    KoolKid looks like your are correct as I seem to have an issue with my DNS settings. I have a Vodafone HG658c which doesn't seem to have a setting for me to access the DNS settings. I can see that they are not set as both fields are as follows under DHCP Settings
    DHCP server: Enable
    Start IP address: 192.168.1.2
    End IP address: 192.168.1.254
    Lease duration: Infinite lease

    Primary DNS server address: Blank
    Secondary DNS server address: Blank

    On the router,you have a WAN connection setting so that will take the DNS server settings from the ISP DHCP settings.You can find that in the "status" page.
    On the local client,normal will be the same Default Gateway with DNS,which will be forwarded to router and the router forwards to ISP local DNS server.
    Found that some routers are not smart enough to forward the DNS queries and the client needs a manually specified server.

    Im using OpenDNS@
    208.67.222.222
    208.67.220.220

    Advisable is to use first DNS server on the line,aka your ISP service provider DNS.

    Have fun...


  • Options
    #111
    rolion
    Closed Accounts Posts: 3,362 ✭✭✭rolion


    KoolKid wrote: »
    Sometimes it will be based on physical wiring, ie certain zones all into the same expander would be naturally grouped together. Likewise with PiRs all off the same PSU.
    If that's not relevant. Then purely I have order of location. 1 front door, 2 lounge, 3 patio etc.

    Thanks.

    Will that work with the intruder actions in installer's mind,as well ?
    I mean,i read yesterday that PIRs are better installed so that "detected motion" is not in front but rather in line/side of the sensor ! :)


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  • Options
    #112
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    Panel is live. Checked with laptop before Christmas. I followed your instructions and ran a log report on my router. ATS Fault=1

    TCP Dynamic Inside Local = 192.168.1.100:49413
    Outside Local= 194.132.254.184:52000
    Outside Global= 194.132.254.184:52000
    My Global IP Address XXX.78.XX.XX:49413 Expires 27 secs


    That outside local/global is SPC Connect.


  • Options
    #113
    bbability
    Closed Accounts Posts: 2,504 ✭✭✭bbability


    Guys..

    I'm on line. I decided to reboot the Panel, Router and almost everything else in the house. I reckon something was interfering with outgoing path. With everything off I proceeded to adjust DNS Server to 8.8.8.8 once again. I logged in to SPC Connect online first time of asking. I checked the log and everything is showing "up".

    A big thanks to all who helped me keep a few hairs on my head and KoolKid for his ongoing assistance. Just for the record it wasn't the panel it was a network issue. I will be adding bits and pieces to the system over the coming months. I have a Siemens PIR to put up and I want to look at the CCTV option also.


  • Options
    #114
    rolion
    Closed Accounts Posts: 3,362 ✭✭✭rolion


    Anyone managed to "build" /upload a "voice announciation file" ,please !?
    Thanks.


  • Options
    #115
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Yes you edit and create it using SPC Pro .
    Its under advanced>audio configuration.
    Then save/export it and upload from that location.


  • Options
    #116
    rolion
    Closed Accounts Posts: 3,362 ✭✭✭rolion


    KoolKid wrote: »
    Yes you edit and create it using SPC Pro .
    Its under advanced>audio configuration.
    Then save/export it and upload from that location.

    Thanks for reply ... but what is this SPC Pro,is not the web based as i cant find any mention.
    Is it on one of th CDs received with the unit ?


  • Options
    #117
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Its configuration software.
    Its on the CD but its probably an old version. I will PM you the latest version for 3-6-6.


  • Options
    #118
    rolion
    Closed Accounts Posts: 3,362 ✭✭✭rolion


    KoolKid again i'm much obliged for it.Worked perfect.

    Another challenge for you,please:
    Went shopping today and got :

    SPCW130.100 = Wireless expander,in a plastic box,not the internal module.I went for this one as the alarm panel is way out of the "centre of the house" to enable a good wifi coverage.

    SPCN110.100 = PSTN module for phone line,as a backup for GSM;

    Pyronix FPTMD15G3-3 DualTech PIR/MW sensors;

    Aritech Shock Sensors for doors;

    UTC GS 625 sensors for windows.

    NOW...all looks nice and shiny and ...i'm lost ! Maybe because im back to work and pressure is building,no more time to play with it .
    May i ask you for a call out consultation and advice on "how-to" install / setup and the whole logic behind it,please !?

    Thanks.


  • Options
    #119
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    rolion wrote: »
    KoolKid again i'm much obliged for it.Worked perfect.

    Another challenge for you,please:
    Went shopping today and got :

    SPCW130.100 = Wireless expander,in a plastic box,not the internal module.I went for this one as the alarm panel is way out of the "centre of the house" to enable a good wifi coverage.

    SPCN110.100 = PSTN module for phone line,as a backup for GSM;

    Pyronix FPTMD15G3-3 DualTech PIR/MW sensors;

    Aritech Shock Sensors for doors;

    UTC GS 625 sensors for windows.

    NOW...all looks nice and shiny and ...i'm lost ! Maybe because im back to work and pressure is building,no more time to play with it .
    May i ask you for a call out consultation and advice on "how-to" install / setup and the whole logic behind it,please !?

    Thanks.

    I'll PM you my contact details.


  • Options
    #120
    DublinDilbert
    Registered Users Posts: 5,366 ✭✭✭DublinDilbert


    Hi All,

    What's the easiest/cheapest way to add additional wired zones to a SPC 4320, if i go above the 8 zones on the panel? Is there an internal zone expander or are they all external?

    I want to install a second keypad near a rear door, so may need to use the 4 core cable going there for the keypad. I assume the SPC4320 can receive from wireless sensors? How much is a wireless SPC contact/shock sensor? can i wire additional contacts on to these? what is the battery life like?


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  • Options
    #121
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    There are only the 8 zone expanders. If there is wireless on the panel you can add additional wireless devices without the need for an expander. Each wireless device will be the next free zone number. Siemens only have wireless contacts (not sensors) you can wire additional contacts into these.
    Check with suppliers for prices on these.


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