The 'I've successfully ordered a PS5' thread

Maybe post a link in the main PS5 thread as ones probably have notifications set up for that thread for when more go live.

I preordered mine with Smyths in the first batch thanks to Wing126

I pre-ordered mine in Smyths in the second batch thanks to the main PS5 thread.

I set up an account with Smyths and pore-ordered Mile Morales a couple of days before the second batch went live so my card and delivery details were saved already to streamline the process.

Potential-Monke wrote: »

Nothing from my store, but I didn't call in at the weekend. Saw someone say in the main PS5 thread they pre-ordered around July and their store said they should get one on release, phonecalls should be happening soon to update those who did.

Now I'm one of the rare few on boards, that does not have a problem with
GS at all. Yes they can be pricey on games, etc. But I've pre-ordered most
consoles with them and always got them with out issue. In fact usually a
day ahead of release day....keep that to yourselves:P

I think you can take most of the answers from in store staff, with a large rock of salt. I don't think they will have a realistic answer, until closer to the date.

I was in-store last week trading-in and paying off on my Series X and I asked about my in-store PS5 pre-order (placed at the start of January) and my
online PS5 pre-order (placed within minutes of the link going live on GS).

While he could guarantee the Series X, he couldn't really guarantee my online PS5 order. But said my in-store PS5 order would likely be ok.

So over the weekend I wrote a mail to GS and got a reply today, which was kinda the opposite of what the nice( I must add) shop assistant had said.

I hope me quoting the email here won't bother the person that responded to
me. Even though there's not much too it.

Thank you for contacting GameStop Customer Service,

If you have placed your pre-order in store, the staff will be contacting you in the coming weeks regarding the availability of your order.

As there is potential for a lot of things to change before the release date, we cannot promise any one customer that their order will be available on launch day.
Your online order was however placed quite early, so it is likely that you would be in the earlier waves.

Customers who would have to wait until 2021 were contacted via email shortly after the Twitter announcement.

So it's all still more or less up in the air. The Twitter announcement he's referring to was one I linked from the GS Twitter account about 10 or so days ago. I'll link the Tweet below here.

https://twitter.com/GameStopIE/status/1309484015997550592?s=20

As we should expect, they probably have some idea. But not all is set in stone
yet. If the last part of the email I quoted is accurate, it should provide comfort to some. Cheers

Potential-Monke wrote: »

I've no issue with GS myself, I think it's all down to which store it is and the staff there. Luckily, the main stores I deal with (William St and Parkway in Limerick, and the one in City Square in Waterford) were staffed by actual gamers, or at the very least competent staff who seemed to have a genuine interest in working there). I have been to a few other stores alright where the push to upsell is there, but as they didn't know me they had to ask. I still wouldn't accept ignorance or just bad service in general, but I've been lucky to always have good service. The manager in William St is worth a mention though, he has a genuine interest and does try the upsell stuff, but not in a pushy way and accepts your first answer.

Anyway, not a GS thread, but I'm still hopeful I'll get it at launch. It would piss me off no end if someone who pre-ordered at midnight at the announcement got one before me, so if I'm left without a console and someone gets one in another GS with a later pre-order, it would genuinely make me shop elsewhere, after mainly shopping in GS since they opened.

The annoying thing is with gamestop you would think they would know the quota they have of the PS5s so then break it down per store then go by the list they have so 1st on it etc. Are 1st in line. They should know that we'll by now and those people should of been contacted.

Markitron wrote: »

The problem with GS is that they have been taking €50 pre-orders for over a year without any guarantee that you will get your console day 1, that is just incompetent

I don't see the issue with the €50 deposit? I put the deposit down in January
for both XSX and PS5, knowing that nothing was definite. Also knowing
that this was just GS themselves doing it. It was my decision, GS didn't drag
me in the door and say.... If you really want a PS5, you better come in now and
pay us €50.

Markitron wrote: »

That is nice for you but a lot of other people are going to be pissed off when the console they pre-ordered months and months ago won't be there for them on day one.

The alternative is they're back at zero hoping to be quick enough to grab the limited pre-orders that pop up.

Markitron wrote: »

That is nice for you but a lot of other people are going to be pissed off when the console they pre-ordered months and months ago won't be there for them on day one.

Markitron wrote: »

For all they know they could be close to zero as is

I understand you have a hatred/dislike for GS and I respect your opinion. Hopefully I'm still keeping on topic here. I'm 46 and have been old and bold enough to remember all the console launches.

People have the same fears, dislikes and uncertainty every time it comes console pre-orders/launches.

A couple of examples from say the PS4.

People were paying €20 deposits for their PS4 pre-orders in GS back then.

The usual demand and supply uncertainty, was the same.

People were worrying that the likes of GS going under, before the console launched.

While this is 2020 and circumstances have changed, digital is more a thing and GS have been closing stores (mostly in the states).
Not too much has changed in regards the uncertainty and launch day worries.

Also I'm one of those that always wants the new tech, as soon as it launches. Or even before launch, if a opportunity presents itself.
I'm well aware that I might not get my pre-order on day 1 and will be
as disappointed as anyone else. But realistically I know I'll have it at some stage.

Markitron wrote: »

My dislike for Gamestop is very much on topic tbf, as this is about pre-ordering a PS5 and they have made an absolute mess of it by taking far more pre-orders than they could fulfill.

Fwiw I am old enough to have been around for every console launch since the N64, and this is the most incompetence I have ever seen from any major retailer in that time.

I said I respected your opinion! I didn't mention once that you were off topic.
I said hopefully I wasn't going off topic.
You skated over my mentions of this happening every time round.
You could say Sony ****ed up, by telling end users
that they would announce when the pre-orders were going live. To give them
time to prepare and that went tits-up. I'm only stating facts, I didn't dream all
this. I'm not having a go at you.

Markitron wrote: »

and you are defending them with whataboutery arguments. They need to do better.

I give up. whataboutery?...Anything I said are true facts and I posted example links. I was being reasonable with you.
I'm not going to take up anymore thread space with this.

I'll be delighted if my PS5 comes in launch day. I'm sure there
will be plenty disappointed people at Christmas.
Not just with GS pre-orders, but with many other retailers. Another fact, that always happens.

Penn wrote: »

I have to agree largely with Markitron, GS seems to have taken in more pre-orders than consoles they were going to be allocated before Sony announced the price/date. There are people who pre-ordered before September being told by Gamestop that they might not get their console until after Xmas because they took in so many pre-orders, and those pre-orders all required a €50 deposit too, which no other retailers required.

Gamestop absolutely failed at organising and allocating their own stock even outside of Sony's messup of not giving enough notice for the official pre-orders.

Also don't forget that after the first 'official' batch of pre-orders, GS were charging 50 euro for people to join a queue for a possible pre-order.

Kamu wrote: »

Also don't forget that after the first 'official' batch of pre-orders, GS were charging 50 euro for people to join a queue for a possible pre-order.

I pre-ordered online the minute GS put the pre-order and I didn't have to pay a €50 deposit or authorisation fee. My PayPal has the full price on hold, awaiting the completion from GS. I won't know if I secured either of my orders,
probably until a week or two before release. Just like most people waiting. I just always temper my expectations, until then.

As I mentioned earlier, I get some people dislike GS. But nobody is forcing anyone to shop there.
As with all console releases, there's always going to be some unhappy people.
Some seem to be clutching at straws, when it comes to GS and hatred.
Anyway you're entitled to your opinion as I said to the other chap and I respect that. But as long as it's the truth.

Edit :For some reason my brain left out the "after" bit in your sentence. So I apologise on that. But I still don't see an issue, that they put up a queue system and wanted a €50 deposit for it.
Like as soon as more consoles become available, you're in a queue and you'll get your PS5 at some stage. Yes they may have oversold the initial allocation, so did other retailers in fairness. It happens all the time.

I'll say this again nobody is forcing anyone to shop in GS. Some of the comments regarding them are just petty and some can't see the wood for the trees..

The more retailers that are available for the likes of console pre-orders online or bricks and mortar. The more people have a chance of securing one and online traffic is spread around.

Maybe time is my enemy but I don't remember the PS3 launch but I have the launch Fat version of it. I don't remember the PS4 launch (€20 deposit I think in GS) but I got mine on Game UK at the time. I do remember the PS5 issues and got a disc one on release 2 from Smyths. When the PS6 comes out will I remember this PS5 mess, probably not.

Berty wrote: »

Maybe time is my enemy but I don't remember the PS3 launch but I have the launch Fat version of it. I don't remember the PS4 launch (€20 deposit I think in GS) but I got mine on Game UK at the time. I do remember the PS5 issues and got a disc one on release 2 from Smyths. When the PS6 comes out will I remember this PS5 mess, probably not.

The PS3 was fully stocked from day 1 (probably because only Jeff Bezos could afford one) so everyone got their pre-orders day 1.

I pre-ordered the PS4 in GS in June 2013 after the price/ launch date were announced and pre-orders were officially open. It was a €20 pre-order and at all times I was told I would get it on day 1, which I did.

There are people that paid 150% of what I paid for my PS4 pre-order, earlier than my PS4 pre-order, and these people still don't know if they are getting it day 1. That is a shambles by GS.

I think Gamestop would have been better only taking enough preorders to match their allocation of stock from the PS4/XB1 launches (even just to use that as a benchmark) until they actually knew how many consoles they'd be getting at launch. That's the issue. They took in far too many preorders, and now people who thought they'd be getting their console at launch and therefore didn't try preorder one elsewhere like Smyths are being told they may not get their console until after launch, which could even be after Xmas given how many preorders they took in.

Most retailers limited the number of preorders they accepted. Gamestop didn't until it was too late, and that has left some of their customers who preordered relatively early now having to scramble to get one elsewhere.