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Windows 10 HEVC problem

tomk · 2020-10-28 17:58:19

I have a Win 10 laptop with 4 accounts, I'm the Administrator, the other 3 are normal users. I can play HEVC video on my account, but when my wife tries to play the same video, she gets sound only, and an invitation to buy the codec from the MS store. We problem wouldn't miss the 99c, but clearly the codec is there…

28-10-2020 6:58pm

#1

tomk

Registered Users Posts: 1,067 ✭✭✭

Join Date: January 2003

Posts: 982

I have a Win 10 laptop with 4 accounts, I'm the Administrator, the other 3 are normal users. I can play HEVC video on my account, but when my wife tries to play the same video, she gets sound only, and an invitation to buy the codec from the MS store. We problem wouldn't miss the 99c, but clearly the codec is there already. How can I "activate" it for everyone else?

Thanks

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Comments

#2 29-10-2020 8:12pm

Capt'n Midnight

Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 90,683 Mod ✭✭✭✭

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Posts: 88923

There was a free version https://www.howtogeek.com/680690/how-to-install-free-hevc-codecs-on-windows-10-for-h.265-video/

Or like they suggest install VLC https://www.videolan.org/index.html
or Media Player Classic Home Cinema https://mpc-hc.org/

It's stuff like this that make me avoid stores. For HEIC I ended up using ImageMagick to do batch conversions of Apple Photos rather than go the store route.

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#3 29-10-2020 8:14pm

ED E

Registered Users Posts: 36,164 ✭✭✭✭

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Posts: 35402

Using WMP in 2020? Didnt know anyone still did that...

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