Cancelled and Rescheduled gigs

I'd say most tours will be cancelled/postponed

Festivals aren't likely to have the same acts? I got tickets to the Friday of Longitude because Kendrick is playing, but he probably won't be there next year? Will he?

Ok, cool.

[Deleted User] wrote: »

Can i ask, what hoops if any did you have to jump through? Did you just phone them and tell them, "refund please" or did you have to fill out the online form asking for a refund?

thanks.

No major hoops, I filled out their customer service contact form online. A ticket was raised, I got a notification through to my email with ticket number. Didn't hear from them again until the refund email.

fafy wrote: »

It has already happened, refunds are available for any event that has been rescheduled, but you need to request them, as the majority will likely avail of the revised date.

I’ve got 5 refunds so far, and only 1 of those was with Ticketmaster. In each case, there was no issues, but refund must be requested.

Refunds are only automatic, where the event is cancelled outright

Oh I know that. I was referring to the gigs that have not yet been cancelled or rescheduled like the Marley concerts. Its been obvious for a few weeks that they wont go ahead but no word from the promoters.
No doubt we will hear soon.

Tidy towns competition is cancelled. Well that's it now I'm p****d

As In other threads
MCD are to have full reschedule by next week

billybonkers wrote: »

Tidy towns competition is cancelled. Well that's it now I'm p****d

The Tidy Towns crowd will riot. Knocking over cones and everything. Shocking!

Should be automatic refund if bought on Ticketmaster online account.

Here's something I didn't know.

Signed up to a website that turned out to be a scam last week so cancelled the credit card used and got new one reissued.
The old credit card had loads of T/M purchases for gigs, theatre, sports events etc over last year, some of which are now going to be cancelled.
Seemingly the Ticketmaster refunds go back onto the old card but it is (thankfully) linked to the new card so nothing needs to be done.
Was Mastercard but assume would be same for all issuers, just in case anybody has the same problem in the future.

Twenty One Pilots has been fully cancelled and not postponed so refunds straight back to cards for that one.

T&C's reads as follows:

"11.3 Rescheduling: If an event for which you have purchased Tickets or Packages is rescheduled, Tickets and Packages will usually be valid for the new date (or you will be offered Tickets or Packages of a value corresponding with your original Tickets or Packages for the rescheduled event, subject to availability). If you notify us within the specified deadline that you are unable to attend the rescheduled event, you will be able to cancel your order and obtain a refund of the Sale Price of your Tickets or Packages (Service Charges and Order Processing Fees are non-refundable). Failure to notify us within any specified deadline that you are unable to attend the rescheduled event will be deemed to be a reconfirmation of your order for Tickets or Packages for the rescheduled event, and you will not be able to claim a refund. "

Does anyone know when the 'specified deadline' is for each event? Any email I have received from ticketmaster doesn't even mention an option for refund.
I might hold onto tickets if I can claim a refund closer if it doesn't suit.

hadepsx wrote: »

Has picture this in malahide castle been cancelled. Can't see anything on the Ticketmaster site saying otherwise. The daughter was supposed to be going.

All gigs will be off yes. You won't get an announcement until they have sorted a rescheduled date

How can we get a refund for a rescheduled concert? I had tickets for the Westlife concert in August 2020 but just got an email now saying it's rescheduled until August 2021.

The email doesn't say anything about refunds

RugbyLad11 wrote: »

How can we get a refund for a rescheduled concert? I had tickets for the Westlife concert in August 2020 but just got an email now saying it's rescheduled until August 2021.

The email doesn't say anything about refunds

Exactly, TM don’t mention it, has been discussed at length on other threads.

Where a gig is postponed, if ticket bought from TM, you need to request a refund here :

https://help.ticketmaster.ie/hc/en-ie/requests/new?ticket_form_id=360000117353

Select “Refund/Exchange”in the select a topic menu, and fill in all the other fields.

It’s taking approx 5 to 10 working days at the moment before your card is credited.

Going from recent experiences, TM won’t process a refund request for a rescheduled event, until, such time, as the new event date has been officially announced. So its really a waste of time requesting a refund until the new date is announced by the event promoter.

I can see Duran Duran in St Annes Park getting cancelled casue it was part of a limited series of gigs with a few Euro festival dates. Possible return in the futre

MCR might be cancelled too and they will return in the future as part of a new tour

Too early and difficult too say for post summer gigs yet