How are you?
As I said, we would always like to help you with all you problems with gearbest.com. Maybe sometimes our CS can not answer and solve your problems in time, but we are trying to do better. And now I am open a new thread for all Boards.ie members, to help you out with any CS problems.
If you have any thing need help with gearbest, pls just tell me here or email Kate@gearbest.com, and we will answer your question within 2 business days.
All the best