Boards.ie uses cookies. By continuing to browse this site you are agreeing to our use of cookies. Click here to find out more x
Post Reply  
 
 
Thread Tools Search this Thread
11-11-2019, 22:19   #5656
Kirk Van Houten
Registered User
 
Join Date: Jan 2014
Posts: 627
Am off contract with Sky +. Would like to get SkyQ but wondering if anyone has got a discount and an upgrade to SkyQ at the same time?
Kirk Van Houten is offline  
Advertisement
12-11-2019, 16:46   #5657
Masala
Registered User
 
Join Date: Feb 2011
Posts: 2,405
Quote:
Originally Posted by Kirk Van Houten View Post
Am off contract with Sky +. Would like to get SkyQ but wondering if anyone has got a discount and an upgrade to SkyQ at the same time?
I rang to Cancel my €96 a month account. Dropped the hint that was interested in Sky Q. After getting some 50% off deals for 6 months I ended up at €86 for a 2GB Sky Q box + the Mini Box as well. Had to pay €25 installation fee there and then by Debit Card.

I have to set a reminder every 6 months to ring them to haggle the 6 months discount thing again to keep at the €86. (I have Sports, Movies and HD)
Masala is offline  
Thanks from:
12-11-2019, 22:05   #5658
DermoMIO
Registered User
 
Join Date: Jul 2006
Posts: 394
On the old variety package with sports, was on 40% this year & rang to go through the dance with them, offered this years full price instead of the €3 increase for 12 months so €79 which I laughed at then two more offers of €77 & €73.80 refused them.

Was told I won’t get the 35% offer & no cancellations department anymore ! I just signed into my account & low & behold a €35% offer waiting for me lol
DermoMIO is offline  
13-11-2019, 13:13   #5659
ando
Registered User
 
ando's Avatar
 
Join Date: May 2001
Posts: 5,147
Quote:
Originally Posted by A New earth View Post
Did you get 12 months again? about to cancel soon
Yep, 12 months
ando is offline  
Thanks from:
14-11-2019, 00:07   #5660
mystic86
Registered User
 
Join Date: Feb 2005
Posts: 2,672
Sorry for a stupid question, but at what point should one expect to be contacted by Sky with a better offer?

I asked several times lately for a better price, none was forthcoming so I said to go ahead with the cancellation, he did just that and I got an email confirming the end of my service in 31 days... is it too late now? Is it before or after that point that they offer you a discount to stay with them?

Thanks.
mystic86 is offline  
Advertisement
14-11-2019, 00:40   #5661
pj12332
Registered User
 
Join Date: Jun 2011
Posts: 210
All you need to know here.

Best offers are once the service is cut off. If you try to cancel they might offer you 20 euro off or something. If you say no they might offer you 35% off the base package. If you say no and it’s actually set to cancel you will have a 35% offer in your app or if you ring up. If you actually let it get cut off and call and hour after it’s gone you will get a Returning customer offer usually 40% off base package. Returning customer offer is from when it’s actually cut off up to 1 year after it’s cut off. I’ve literally rang an hour after it was cut off and got it.

While setting it to Cancel I was offered 35% as stated above. I was specifically told there are no more winback or returning customer offers. That’s what they refer to them as. I laughed at her and said ok set it to cancel.

Rang up an hour after after it was cut off and lord behold 40% off.

They are vermin. If I wasn’t in a house share I wouldn’t bother. I get 40% off and then get to split the remainder of the bill in half so I tolerate them.


I got rid of the movies too as I can stream everything they offer and much more for free. Not worth paying for them anymore. The older sky box I have can only play movies in 1080i while the free streams are actually in 4K and turnout much clearer than the sky box haha.

They will be in serious trouble in a few years when more and more people start voting with their feet.

‘Moral of the story. Hold off let it get cut off. You will get at least what you were offered when it was set to cancel and in my case I have always gotten more as a winback or returning customer.

They will lie through their teeth to you to scare you into taking less of an offer. F*ck them!
pj12332 is offline  
(4) thanks from:
14-11-2019, 01:45   #5662
ben36
Registered User
 
Join Date: Jul 2010
Posts: 144
Sorry if this has been asked before but my contract is usually up at the start of December and the last few years i've rang in November and got the usual 35% discount on my sky package on my account a couple of weeks before the 30 days cancellation period ends but this year in August i added the sky extra(bt sports and premier sports)to my account.Is my whole sky package now contracted till next August?
ben36 is offline  
14-11-2019, 10:11   #5663
pj12332
Registered User
 
Join Date: Jun 2011
Posts: 210
Quote:
Originally Posted by ben36 View Post
Sorry if this has been asked before but my contract is usually up at the start of December and the last few years i've rang in November and got the usual 35% discount on my sky package on my account a couple of weeks before the 30 days cancellation period ends but this year in August i added the sky extra(bt sports and premier sports)to my account.Is my whole sky package now contracted till next August?
Nope your contact ends when it ends. Them channels are only extras. They do not create a new 12 month contract. Once within 31 days of it ending call them and say cancel the lot.
pj12332 is offline  
Thanks from:
14-11-2019, 13:36   #5664
Milky1
Registered User
 
Join Date: Sep 2014
Posts: 33
I'm without Sky about 4 weeks (and not missing it). Got a 'win back' and was offered 40% off Entertainment Pack. The Entertainment pack is now (or going to be) €37 (€22 with discount applied)! Plus €8 for HD plus another €8 if you want the kids channels. It's crazy how they keep increasing their prices. It used to be €32 for entertainment INCLUDING kids channels plus €5 for HD
I was going through the numbers with the guy, giving him hassle and he hung up on me! Very happy with that!!
Milky1 is offline  
Thanks from:
Advertisement
18-11-2019, 12:52   #5665
Schummi
Registered User
 
Join Date: Aug 2010
Posts: 546
Quote:
Originally Posted by ben36 View Post
Sorry if this has been asked before but my contract is usually up at the start of December and the last few years i've rang in November and got the usual 35% discount on my sky package on my account a couple of weeks before the 30 days cancellation period ends but this year in August i added the sky extra(bt sports and premier sports)to my account.Is my whole sky package now contracted till next August?
Quote:
Originally Posted by pj12332 View Post
Nope your contact ends when it ends. Them channels are only extras. They do not create a new 12 month contract. Once within 31 days of it ending call them and say cancel the lot.

If you took the €20 for 6 months offer, then you were put on a 12 month contract, so yes, you'd be contracted until next August.


If you took the €34 per month option, then you didn't enter a new contract.
Schummi is offline  
Thanks from:
18-11-2019, 15:36   #5666
Stewball
Registered User
 
Stewball's Avatar
 
Join Date: Nov 2019
Posts: 11
Quote:
Originally Posted by Schummi View Post
If you took the €20 for 6 months offer, then you were put on a 12 month contract, so yes, you'd be contracted until next August.
AFAIK the 12 month contract is only for the entertainment package. The sports offer can be cancelled at any time.
Stewball is offline  
18-11-2019, 17:26   #5667
Schummi
Registered User
 
Join Date: Aug 2010
Posts: 546
Quote:
Originally Posted by Stewball View Post
AFAIK the 12 month contract is only for the entertainment package. The sports offer can be cancelled at any time.

Yes, that’s correct (with the usual 31 days notice).

Although you wouldn’t be able to request a complete cancellation (and receive subsequent discount offer) until the 12 month period was up.
Schummi is offline  
Thanks from:
20-11-2019, 07:13   #5668
Iamhere
Registered User
 
Iamhere's Avatar
 
Join Date: Nov 2007
Posts: 207
When you cancel, what page of the sky website gives you return offers?
Iamhere is offline  
20-11-2019, 08:29   #5669
dulpit
Registered User
 
dulpit's Avatar
 
Join Date: May 2006
Posts: 6,697
Quote:
Originally Posted by Iamhere View Post
When you cancel, what page of the sky website gives you return offers?
There's a tab for offers. If you're a current customer it usually has offers on sports or cinema...
dulpit is offline  
20-11-2019, 13:41   #5670
A New earth
Registered User
 
Join Date: Dec 2007
Posts: 503
When you eventually get 35/40% off will it be off the Sports and Movies as well as the basic package? I know you don't get it off multi-room and HD.
Thanks
A New earth is offline  
Post Reply

Quick Reply
Message:
Remove Text Formatting
Bold
Italic
Underline

Insert Image
Wrap [QUOTE] tags around selected text
 
Decrease Size
Increase Size
Please sign up or log in to join the discussion

Thread Tools Search this Thread
Search this Thread:

Advanced Search



Share Tweet