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Issues with mobile app viewing

hufpc8w3adnk65 · 2019-04-19 03:01:50

Hi all I recently had a UNV Uniview EZCloud system installed. 4 channel DVR and 4 cameras. DVR is set up and installed in the attic recording away. After this was done I wanted remote viewing so I installed the EZView app on my phone but I can only view the cameras when I’m connected to the same WiFi network as the DVR.…

19-04-2019 4:01am

#1

hufpc8w3adnk65

Closed Accounts Posts: 14,158 ✭✭✭✭

Join Date: May 2012

Posts: 13479

Hi all

I recently had a UNV Uniview EZCloud system installed. 4 channel DVR and 4 cameras. DVR is set up and installed in the attic recording away. After this was done I wanted remote viewing so I installed the EZView app on my phone but I can only view the cameras when I’m connected to the same WiFi network as the DVR. Not from a different WiFi or mobile data. I assume it’s just something in the settings I done wrong? Anyone any expierence in this area?

Thanks

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